From Bebop to Hip Hop- Managing Multi Generational Credit Teams

About this course

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lessonOverview

Credit experts were asked: In which areas do you see the greatest differences among your company's employees who are from different generations?

Here’s what they said: Baby Boomers (1946-1964) are less likely to embrace change, most of Gen X (1965-1979) aren’t happy with their senior management. On the other hand, Millennials (1980-1994) are impatient when it comes to career growth, whereas Gen Z (born after 1995) are not much solution-oriented.

With all these differences, how could you, as a credit expert, manage a multi-generational workforce?

Key Takeaways Include:

1. 5 strategies to manage a multigenerational workforce- recruiting strategies, customized approach, and many more.

2. Strengths, weaknesses, core values of Baby boomers, Gen X, Millennials, & Gen Z

3. Motivating each generation to reach their full potential, and create an ideal work environment.

4. Creating cultural diversity and inclusion within your department

instructor

name	title	image	description
John Boyens	Co-Founder and President of Boyens Group, Inc.		John is the Co-Founder and President of Boyens Group, Inc. He is an expert in sales productivity and business strategist. He is also the author of two books: Creating a Productive Selling Zone® and Real-World Sales Strategies That Work. According to Selling Power magazine, he is one of the Top 100 Sales Enablement Consultants in 2020.

recommendation

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	Recruiting and Talent Management	Effective Collaboration Skills for Credit Management	Join this webinar to optimize your workflow processes by collaborating with cross-functional teams and make better credit-decision processes.	https://academy.highako.com/effective-collaboration-skills-for-credit-management	50 Mins
	Recruiting and Talent Management	O2C Soft Skills Masterclass: How to Stand Out from the Crowd?	Discover 5 must-have soft skills that credit teams need in this new normal. Learn 7 essential work skills and 6 rules of networking at the workplace.	https://academy.highako.com/o2c-soft-skills-masterclass-how-to-stand-out-from-the-crowd	60 Mins

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From Bebop to Hip Hop- Managing Multi Generational Credit Teams

4 generations means 4 approaches to work. Join this session to learn how to manage and avoid generational stereotypes in the credit department

Course Overview 60 Mins (Show All)

Introduction to Managing Multi Generational Credit and Collection Teams (~ 2 Mins)

Preconceived Beliefs about Different Generations (~ 5 Mins)

5 Tips to Managing Different Generations in the Workplace (~ 8 Mins)

Introduction to Different Generations (~ 10 Mins)

Tips and Tricks to Hiring and Managing Multi Generational Credit and Collection Teams (~ 20 Mins)

Q and A (~ 10 Mins)

About this course