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Learn to effectively manage deductions and develop procedures to eliminate recurring deductions issues.

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The Small Business Reorganization Act: What it Means to the Credit Grantor
Watch this tutorial to learn about latest revisions made in SBRA and how to secure your receivables while dealing with small businesses.
60 Mins
Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Frauds and Laws A/R Manager Deductions Analysts Bankruptcy Credit Skillcon 21
Financial Statement Analysis for Commercial Credit Teams
Financial statement analysis plays a major role for credit operations. Analyzing financial statements like balance sheet, income statement and cash flow statements requires few techniques & insights and helpful in all credit decisions.
This is a blog
Financial statement analysis for trade credit analysts course
FREE
Credit Analyst Credit Scoring Credit course
Credit and Collections Laws Certified
This online certification program is designed to equip credit professionals at all levels with business-critical skills across FDCPA, ECOA, Antitrust Laws, and Bankruptcy Preference Claims.
FREE
mini-certification-course Old <240 Mins Beginner Certification Collections_New courses-for-highako-homepage courses-for-highako-certification 300 mins 7 Modules 6 Modules courses-for-highako-universal
UCC Filings & Liens Certified
This online certification program aims to give credit professionals of all levels the tools they need to safeguard their outstanding debt through UCC filings and secured transactions.
FREE
mini-certification-course Old Beginner Certification Credit_New courses-for-highako-homepage courses-for-highako-certification 180 mins 4 Modules courses-for-highako-universal
Financial Statement Analysis Certified
This online certification program is designed to offer credit professionals an in-depth understanding of the different tools and approaches for interpreting financial ratios and financial statements to determine your customer's creditworthiness.
FREE
mini-certification-course <120 Mins <240 Mins Beginner Certification Credit_New Popular courses-for-highako-homepage courses-for-highako-certification 180 mins 4 Modules courses-for-highako-universal
5 C's of Credit Management: A New Way of Credit Analysis
Watch this tutorial to get a brief idea about what factors to look into while performing a credit analysis.
FREE
50 Mins
Short Course Old <60 Mins Intermediate Credit_New
Oracle Advanced Collection Training: Universal Work Queue
Watch this tutorial on oracle advanced collections and understand what is a collector’s work queue, its use and the tasks preferred by a collection’s agent.
FREE
20 Mins
Oracle Foundation Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization
A/R Aging Report Customization & Analysis In NetSuite
This NetSuite course will help you build up your skills to detect invoices that pay slowly, netsuite report customization and identify possible collection issues.
FREE
30 Mins
Advanced NetSuite Up to 1 Hour Collections Analyst KPIs and Reporting Collections Prioritization Collections course ERP
ABC's of Trade Deductions and Settlement Methods
Understand the three common methods for trade deduction settlements in this free course. Along with that, Kim Ericson covers performance based allowances.
FREE
20 Mins
O2C Foundation Up to 1 Hour Deductions Manager Deductions Resolution Deductions 101 Deductions Analysts Deductions course Short Course <60 Mins Beginner Deductions_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal
Big Box Retailer Deductions: Benchmarking Survey & Best Practices
Plug your bottom-line leaks and improve your deductions management process
FREE
40 Mins
Advanced Deductions Manager Deductions Resolution Big Box Retailers Deductions course Short Course <60 Mins Deductions_New Popular courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal
Cost vs Value: Credit Department in the Eyes of CFO
Watch this online credit management training on how the credit teams could maximize the A/R turnover and bring the best value proposition to the senior management.
40 Mins
Credit Manager Trending Advanced O2C > 2 Hours Credit Policy Credit Scoring Portfolio Analysis KPIs and Reporting Credit Director Credit course
Preference Provision in Bankruptcy: Keeping Your A/R Safe
Learn how preference provision defenses in the bankruptcy code could be leveraged by vendors or creditors to get some payments on A/R
FREE
60 Mins
Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Frauds and Laws A/R Manager Deductions Analysts Bankruptcy Spotlight course
Credit Scoring Rules and How to Configure them in SAP
Training to help credit analysts configure scoring rules in SAP. Learn how to define credit segments, rating procedures, scoring formulas, and credit limits to build a robust scoring model in SAP.
20 Mins
Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP
D365 Collections Case Management: Improve Your Recovery Rate
Watch this D365 tutorial that provides a single source of truth workspace which enables you to manage and follow-up on all open invoices in just a few steps.
30 Mins
Advanced Microsoft Dynamics Up to 1 Hour Collections Analyst Credit Scoring Collection Emails and Letters Collections course ERP
Credit Bureau Data and How to Capture them in SAP
SAP hands-on course on how to capture external agency data and ratings.
15 Mins
Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP
Decoding Trade Credit Insurance: Risks, Concerns and Selecting the Right Plan
This course will help you evaluate credit insurance plans that suit your company’s needs to mitigate risks, reduce bad debt write-offs and lower your past dues.
FREE
30 min
Credit Manager Advanced O2C Up to 1 Hour Credit Scoring A/R Financing Credit course Short Course Intermediate Beginner Credit_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal
Deductions Management Maturity Model: How to Optimize Your Process
Understand deductions resolution methods, timely review and follow up, cross-functional team setup.
FREE
15 Mins
O2C Foundation Up to 1 Hour Deductions Manager Deductions Resolution Deductions course Short Course <60 Mins Intermediate Deductions_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal
Oracle Customer Data Management Training
This course introduces you to Oracle trading community architecture. It also explains how to leverage Oracle functionalities to group and streamline payment for all of your customers.
50 Mins
Credit Analyst Oracle 1-2 Hours Foundation Credit Application Credit course ERP
SAP Credit Management Training | Credit Scoring & Approval workflows
Learn how SAP makes it simpler for you to calculate credit scores by configuring information from various external and internal sources, automating credit decisions and streamlining workflow to onboard customers.
FREE
20 Mins
Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP
Eliminating B2B Payment Frauds | Check and Bulk Transfer Frauds
This course helps you identify gaps in your payment processes that can be an enabler of fraud.
FREE
60 Mins
Credit Manager O2C > 2 Hours Foundation Up to 1 Hour Credit Scoring A/R Frauds and Laws Credit course
Creditor's Guide to Secured Transactions: How to Protect Your A/R
Discover how secured transactions can increase your sales while protecting your receivables.
$79
60 Mins
Credit Manager Latest O2C A/R Frauds and Laws A/R Financing Credit Skillcon 21 Credit course
Effective Credit and Collection Strategies During Recession
This course gives you effective credit and collection strategies that can be used by credit managers during an economic downturn.
FREE
60 Mins
Credit Manager Advanced O2C 1-2 Hours Credit Scoring Collection Emails and Letters Collections Prioritization Collection Call Negotiations Credit course Short Course <60 Mins Collections_New Popular courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal
SAP Customer Master Data Management | T-codes and Best Practices
This course not only provides you with the requisite T-codes but also takes you through different steps to capture customer master data including general, company code and sales area data in the SAP SD and FSCM modules.
FREE
45 Mins
Credit Analyst SAP Foundation Up to 1 Hour Credit Application Credit course ERP
Oracle Credit Policies & Scoring Models
Credit management guide to define credit policies in Oracle starting from defining credit checklists to automatic scoring rules.
15 Mins
Credit Analyst Oracle Foundation Up to 1 Hour Credit Policy Credit Scoring Portfolio Analysis Credit course ERP
O2C Business Intelligence & Reporting | SAP, Microsoft & Tableau
Watch this tutorial to compare some best-in-class business intelligence software. Evaluate based on different criteria including data acquisition, data blending, predictive analysis and many more!
FREE
40 Mins
Credit Manager Advanced SAP Up to 1 Hour KPIs and Reporting Credit course ERP
SAP S/4 HANA Credit Management Reporting and Analytics
This specialization course revolves around SAP S/4 HANA, a 20th century ERP that introduces you to the automated world of credit and receivables management through a “unified global view” of your customers.
FREE
40 Mins
Credit Manager Advanced SAP Up to 1 Hour Credit Policy Credit Scoring KPIs and Reporting Credit course ERP
Debt Collection Calling & Negotiation Training
Understand the ABCs of speaking and negotiation skills that you could use to ensure maximum ROI from each of your collection calls. This improve your debt collection skills
FREE
120 Mins
O2C 1-2 Hours Foundation Collections Analyst Collection Call Negotiations Collector Collections course Collection Negotiations
Credit Scoring in SAP Credit Management Module
This course helps you to tailor SAP rules to set up and customize credit checks for customers and in certain circumstances block orders while providing for control to resolve them.
20 Mins
Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP
Credit Teams Driving Profitable Sales | B2b Pro-Sales Training
Course for Credit Managers on how to reduce bad-debt and drive sales with improved processes.
FREE
120 Mins
Advanced Short Course Old <60 Mins Credit_New
Oracle Credit Management Application Workflow
This credit analyst course covers credit management process flow and its various components such as customer master records, financial data, employee workload, scoring models, checklists, approval workflows and many more!
FREE
40 Mins
Credit Analyst Oracle Foundation Up to 1 Hour Credit Scoring Credit course ERP
Understanding the Credit and Collections KPIs
Improve your team's productivity and process efficiency by understanding and tracking company metrics like DSO and CEI. This course helps to understand all your collection kpi's and credit metrics also.
FREE
120 Mins
Credit Manager O2C 1-2 Hours Foundation KPIs and Reporting Credit course Short Course <60 Mins Beginner Collections_New courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal
Collections, Worklists & Processing A/R in SAP FSCM
Learn how to prioritize your customers and apply collection strategies with this online course on collections worklist in SAP FSCM. This course helps to improve your collection management.
FREE
20 Mins
SAP Foundation Up to 1 Hour Collections Analyst Credit Policy Collections Prioritization Collector Collections course ERP
B2B Portfolio Risk Analysis During a Recession
Learn all about portfolio-risk analysis, corporate credit analysis and bad-debt reserve calculation and estimates for credit managers
FREE
90 Mins
Credit Manager Advanced O2C > 2 Hours Credit Policy Credit Scoring Portfolio Analysis Credit Director Credit course
Customizing Aging Reports in Microsoft Dynamics D365
Course on configuring & building Microsoft D365 aging period that will help you set-up customer aging process & invoicing seemlessly.
30 Mins
Microsoft Dynamics Foundation Up to 1 Hour Collections Analyst KPIs and Reporting Collections Prioritization Collector Collections course ERP
A-Z of Business Credit Application Training for Credit Analyst
Watch this training course to help credit analysts customize business credit applications to reflect the credit processes
FREE
40 Mins
Credit Analyst Trending O2C Foundation Up to 1 Hour Financial Statement Analysis Credit Application Credit course Short Course <60 Mins Beginner Credit_New Popular courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal
Credit Policy Training for Trade Creditors
This training course on credit policy gives a detailed perspective on the benefits of an integrated credit, collections and dispute management policy as well as a framework to build the credit policy.
FREE
50 Mins
Credit Manager Advanced O2C Up to 1 Hour Credit Policy Credit Scoring Portfolio Analysis Stakeholder Management Credit course
Credit and Debt Collection Laws for A/R
Online 70 minutes crash course on conventional credit and collection laws including FDCPA, FCRA, ECOA, and Antitrust.
FREE
70 Mins
Credit Manager O2C 1-2 Hours Foundation Credit Scoring A/R Frauds and Laws Collection Call Negotiations Credit course Short Course <60 Mins Beginner Credit_New courses-for-highako-homepage 60 mins 5 Modules courses-for-highako-universal
Building a Deductions Dashboard for Senior Management
This course helps you learn how to create an effective deductions dashboard with real-time examples for the senior stakeholders.
FREE
20 Mins
Advanced O2C Up to 1 Hour Deductions Manager KPIs and Reporting Deductions Resolution Deductions 101 Deductions course Short Course <60 Mins Deductions_New Popular courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal
Business Credit Report Analysis and Evaluation Tutorial
Watch this online training course on Trade Credit Report Analysis to help creditors take day-to-day credit decisions.
FREE
40 Mins
Credit Analyst Latest O2C Foundation Up to 1 Hour Credit Scoring Credit course Short Course <60 Mins Beginner Credit_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal
Credit Risk Assessment Training for Trade Creditors
This online course on evaluating your customers' creditworthiness based on factors such as the size of the company, D&B scores.
FREE
40 Mins
Credit Analyst O2C 1-2 Hours Foundation Credit Policy Portfolio Analysis Credit course
Customer Visit Best Practices for a Credit Manager
This training course explains how credit customer visits can provide the credit department with significant and valuable information about a business and its operations.
60 Mins
Credit Manager O2C Foundation Up to 1 Hour Credit Scoring Collections Prioritization Collection Call Negotiations Prioritization Credit course Short Course <60 Mins Beginner Credit_New
How to Effectively Manage Credit Department Stress
This online credit manager's course highlights how you could improve your credit team’s productivity through smart goals and stress management.
FREE
120 min
Short Course <60 Mins Intermediate Credit_New Popular
How to Secure Your Customer's Debt with UCC Filings and Liens
This online course will help you understand UCC filings and liens and how they could minimize write-offs and stabilize working capital.
FREE
80 Mins
Credit Manager Advanced O2C > 2 Hours A/R Frauds and Laws A/R Financing Credit course
NetSuite Collections Worklist Segmentation and Prioritization
Segment customers into buckets for faster collection operations in NetSuite.
FREE
30 Mins
Advanced NetSuite Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization Collector Collections course ERP
Evaluating Third-Party Collection Agency for Delinquent Accounts
This online course will help you understand delinquent accounts and get insights on various third-party collection agencies and how you can leverage it to your best advantage.
FREE
50 Mins
Credit Manager Advanced O2C Up to 1 Hour KPIs and Reporting Collections Prioritization Collection Call Negotiations Credit course Short Course Intermediate Collections_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal
NetSuite Collections Follow-Ups and Dispute Resolution Methods
Leverage this video tutorial to recover past dues and invalid deductions
FREE
30 Mins
NetSuite Foundation Up to 1 Hour Collections Analyst Deductions Resolution Collection Emails and Letters Collections course ERP
Cash Conversion Cycle Training for Credit Managers
Course to identify maturity gaps in the Time-to-Cash cycle. Easy 8-step model for taking corrective measures to improve working capital
FREE
60 Mins
Short Course
Cash Application KPIs and Reporting
Learn how to monitor cash application KPIs and Know everything about cash application process, its implementation to achieve your business goals
FREE
20 Mins
Credit Manager Latest Trending Foundation Up to 1 Hour KPIs and Reporting A/R Manager Cash Reconciliation A/R course Short Course Intermediate Cash App_New Popular courses-for-highako-homepage 20 mins 2 Modules courses-for-highako-universal
Reporting Day Sales Outstanding in Microsoft Dynamics D365
Watch this tutorial to find out how D365 also allows you to keep a track of each and every customer's DSO on a day-to-day basis.
FREE
10 Mins
Microsoft Dynamics Foundation Up to 1 Hour Collections Analyst Collections Prioritization Collector Collections course ERP
Attorney Insights: Riding the Bankruptcy 2.0 Wave in 2022
Watch this tutorial as the attorneys discuss SBRA, preference law, consignment, and reclamation rights to help a trade creditor protect their business against bankruptcy proceedings.
60 Mins
Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Frauds and Laws A/R Manager Deductions Analysts Bankruptcy Credit Skillcon 21 Credit Director Credit course
Hiring & Developing Top Credit Talent | Secrets Unlocked
Join our experts as they discuss the key strategies to attract the right talent and develop a roadmap for long-term growth in the credit department.
60 Mins
Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Manager Deductions Analysts Recruiting and Talent Management Credit Skillcon 21 Credit Director Credit course
Credit Data to Decisions– Navigating Bankruptcies and SMB Risk
Watch this tutorial as the experts share some strategies that best-performing credit teams have adopted to alleviate risk and make better credit decisions.
FREE
60 Mins
Credit Manager Credit Analyst Collections Analyst Deductions Manager Credit Policy Credit Scoring Portfolio Analysis A/R Manager Deductions Analysts Bankruptcy Credit Skillcon 21 Credit course
Creating Excel Deductions Dashboard for Senior Management
Join this live workshop with Jessica Butler, founder of Attain Consulting Group to learn how you can use Excel to build your deduction dashboard!
FREE
240 Mins
Credit Manager Advanced O2C Foundation Deductions Manager KPIs and Reporting A/R Manager Credit Skillcon 21 Live Event Deductions course Short Course <60 Mins Deductions_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal
Mitigating the Challenges of Trade Deductions
Deduction Panel Discussion for CPG finance professionals to help them with 2021 latest trends in payment deductions, optimizing the supply chain, remote management of deductions workforce
FREE
50 Mins
Advanced Up to 1 Hour Deductions Manager Deductions Resolution Big Box Retailers Deductions course Short Course <60 Mins Deductions_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal
Creating Collection Letters in Microsoft Dynamics D365
Do you spend a lot of time writing collection letters for your late paying customers? Now you don't have to. D365 offers you different templates for your different types of customers based on your dunning strategies.
FREE
15 Mins
Microsoft Dynamics Foundation Up to 1 Hour Collections Analyst Collection Emails and Letters Collector Collections course ERP
Effective Collection Calls Listening Best Practices
Watch this tutorial to learn how to become an active listener by understanding the key listening qualities a collector should have.
$79
30 Mins
O2C Foundation Up to 1 Hour Collections Analyst Collection Call Negotiations Collector Collections course
NetSuite Collection Calls 101: How to Set-up Customer Calls and Follow Up
FREE online Collectors training video tutorial on setting-up customer calls and follow ups
30 Mins
NetSuite Foundation Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization Collection Call Negotiations Collector Collections course ERP
Oracle Advanced Collections Setup
Course to help you work with Oracle advanced collections. Learn how to configure display preferences, set-up correspondence and perform other transactional and method set-ups in Oracle.
FREE
35 Mins
Credit Manager Collections Analyst Credit Scoring
Understanding Credit Limit & Scoring in Microsoft Dynamics D365
Watch this online training course to understand the concepts of credit limit & scoring in D365
FREE
15 Mins
Credit Analyst Latest Advanced Microsoft Dynamics Up to 1 Hour Credit Scoring Credit course ERP
Cash Application Lockbox Remittance 101
Watch this tutorial and understand the basic components of lockbox remittance processing in a cash application.
FREE
30 Mins
O2C Up to 1 Hour A/R Manager Cash Reconciliation A/R course Short Course <60 Mins Beginner Cash App_New courses-for-highako-homepage 60 mins courses-for-highako-universal
Complete Guide to Different Payment Options in Cash Application
Leverage this A/R manager’s guide and learn how to deal with processing variables to improve your existing cash application process.
FREE
30 Mins
Credit Manager O2C Foundation Up to 1 Hour A/R Manager Cash Reconciliation Treasurer A/R course Short Course <60 Mins Intermediate Cash App_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal
NetSuite DSO Reports and Tracking Collector’s Productivity
This course helps collection analysts build, analyze and track DSO reports and team's productivity in Oracle NetSuite
FREE
20 Mins
NetSuite Foundation Up to 1 Hour Collections Analyst KPIs and Reporting Collector Collections course ERP
Oracle EBS Training on Credit Holds and Order Release
This course on Oracle credit holds will help you configure business rules to set up credit checks for customers and block orders when necessary.
FREE
25 Mins
Credit Analyst Advanced Oracle Up to 1 Hour Credit Policy Credit Scoring Credit course ERP
Sending Dunning Notes to Overdue Customers in SAP FSCM
Learn how to prioritize your overdue customers, and send them customized dunning notes in SAP FSCM. This course helps the users to perform the dunning configuration in SAP easily
FREE
20 Mins
O2C SAP Foundation Up to 1 Hour Collections Analyst Collections Prioritization Collections course ERP
Get Ready To Ride The Bankruptcy Wave
Several big retailers recently filed for bankruptcy: J. Crew, Nieman Marcus, and J.C. Penny being the most visible examples. They are only the first of many more.
Credit Manager Bankruptcy
2021 Training Survey: Key Findings
Midsized companies (revenue from $250 million to $1 billion) and distributor/ wholesalers ere the exceptions to the norm – personalized training was the top choice by roughly half of these segments.
FREE
Credit Manager KPIs and Reporting highako_testtag_1
2020 Credit and AR Department Fraud Survey: Part 1
Surprisingly, dealing with frauds in 2020 appeared to be a glass half full occasion for many organizations. Credit teams were not overwhelmed with fraud attacks and for the most part, they were able to combat fraud.
FREE
Credit Manager A/R Frauds and Laws
2020 Credit and AR Department Fraud Survey: Part 2
Question: Please tell us what your credit organization has done in the past year, or that is currently being done, to prevent or reduce fraud. This can include everything from training to process improvements to technology deployments to new controls.
FREE
Credit Manager A/R Frauds and Laws
Third Annual Collection Agency Survey 2020: Troubling Times Ahead
Nobody would argue that 2020 wasn't a challenging year. However, the collection agency professionals we surveyed believe that the credit and collection teams still performed admirably.
FREE
Collections Analyst Collections Prioritization Third-Party Collections
Exploring Different Payment Alternatives for a Better Cash Flow
Collections Analyst course on Payment Alternatives that can be used nowadays for faster and a more secure payments, thus boosting the cash flow of an organization.
FREE
30 Mins
Short Course Old <60 Mins Intermediate Cash App_New
Promise to Pay and How to Configure them in SAP
Collector training on understanding and configuring promise-to-pay in SAP. Eliminate your bad debts now by setting it up in your SAP application.
FREE
15 Mins
SAP Foundation Up to 1 Hour Collections Analyst Collections Prioritization Collections course ERP
A/R Aging Reports in SAP | Customization & Analysis
Learn how to generate an SAP aging report in a short 8-min micro-course. Learn how to generate 0-30, 30-60, 60-90 and 90+ days aging buckets or customize according to your needs.
FREE
10 Mins
SAP Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization Collections course ERP
EDI vs API in Cash Application - A Detailed Comparison
This tutorial will help A/R managers by giving a detailed overview of API-EDI in cash application and how it can be leveraged in B2B communications.
FREE
30 Mins
Advanced O2C Up to 1 Hour A/R Manager Cash Reconciliation A/R course
Alternatives to Bank Financing: Factoring, LOC, Guarantees and Bonds
Learn how to leverage bond or guarantee to establish financial security and get monetary compensation.
FREE
80 Mins
Short Course Old <60 Mins Intermediate Credit_New
Selecting the Right Cash Forecasting Model for Your Business
Watch this A/R Manager's tutorial and understand how to evaluate your cash reconciliation and cash forecasting strategies to improve visibility and transparency.
FREE
45 Mins
Latest O2C Up to 1 Hour A/R Manager Cash Reconciliation Cash Forecasting And Month-End Close Credit Skillcon 21 Treasurer A/R course Short Course <60 Mins Intermediate Treasury_New courses-for-highako-homepage 60 mins 5 Modules courses-for-highako-universal
A/R Manager's Guide to Month-End Close Process
Understand the fundamentals of the month end close process, four of the biggest account closing challenges and finally build a comprehensive month-end close checklist.
FREE
30 Mins
Advanced Short Course <60 Mins Credit_New Popular
Consignment Documentation and Reclamation in UCC, Bankruptcy Code: A Creditors Guide
Watch this trade creditors guide on how to document and perfect consignment and reclamation under UCC and bankruptcy code.
FREE
60 Mins
Short Course Old <60 Mins Intermediate Credit_New
SAP FSCM Training: 3 Steps to Streamline Your Dispute Management Process
Watch this SAP FSCM Training and learn the steps to implement dispute case management processes.
FREE
15 Mins
SAP Up to 1 Hour Deductions Manager ERP Fundamentals Deductions 101 Deductions Analysts Deductions course ERP
How To Take Credit Decisions Using The Porter's Five Forces Model
Watch this credit manager's tutorial and learn how you could improve your credit decision making process by applying the Porter's Five Forces model.
40 Mins
Credit Manager O2C Foundation Up to 1 Hour Credit Policy Portfolio Analysis Credit Director Credit course Credit Risk Mitigation
Resolving Trade Deductions for Big Box Retailers
Watch this course with Kim Erickson, Owner, Principal Optimize Consulting to learn how to resolve trade deductions faster and more accurately.
FREE
50 Mins
Latest O2C Foundation Up to 1 Hour Deductions Manager Deductions Resolution Deductions course Short Course <60 Mins Beginner Deductions_New Popular courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal
Fundamentals of Customer Master Data in D365
This course will act as a guide for credit analysts by helping them understand the basics of customer master data in D365 and how they can leverage various details to create a single source of information for all the credit-related issues.
FREE
15 Mins
Credit Analyst Latest Microsoft Dynamics Foundation Up to 1 Hour Credit Scoring KPIs and Reporting Collections Prioritization Credit course ERP
Maintaining Customer Information in D365
Watch this tutorial to understand how D365 can be used as a tool for maintaining customer information as you can create customer accounts, set their credit & collections and payment defaults on the same tab in one go.
FREE
40 Mins
Microsoft Dynamics Up to 1 Hour Collections Analyst Collections Prioritization Collector Collections course ERP
Negotiation Strategies to Deal with Difficult Customers
Learn how both verbal skills and writing may be more critical to the final settlement outcome than the information itself.
FREE
60 Mins
Advanced Short Course <60 Mins Collections_New Popular
How to Read Infogroup Credit.net Credit Report
A creditor's guide on how to read and interpret Infogroup Credit.net credit reports accurately and improve a company's creditworthiness.
FREE
30 Mins
Credit Analyst Latest Advanced O2C Up to 1 Hour Credit Policy Credit Scoring Credit course
How to Read and Interpret Creditsafe Credit Report
Assessing trade credit risk using Creditsafe credit reports? Find what you are missing out with this in-depth tutorial on how to read and interpret reports accurately.
FREE
15 Mins
Credit Analyst Advanced O2C Up to 1 Hour Credit Policy Credit Scoring Financial Statement Analysis Credit course
Credit Blocking Rules for Sales Order in D365
This D365 course on credit blocking rules is your go-to guide on understanding various important factors such as overdue amounts, terms of payment, and blocked orders. Tune in to this creditor’s course and make better credit decisions now!
FREE
20 Mins
Credit Analyst Latest Advanced Microsoft Dynamics Up to 1 Hour Credit Policy Credit Scoring Credit course ERP
Understanding Collection Resubmissions in SAP FSCM
This SAP FSCM training on resubmissions will help you maximize collections by sending periodic reminders and timely following-up on past-due customers.
FREE
10 Mins
Latest SAP Up to 1 Hour Collections Analyst Collections Prioritization ERP Fundamentals Collections course ERP
Handling Deceptive Customers During Collections Call Negotiation
Watch this tutorial that gives you a hands-on-guide on how to handle deceptive or overly aggressive customers during a collections call negotiation.
FREE
120 Mins
Latest O2C 1-2 Hours Collections Analyst Collections Prioritization Collection Call Negotiations Collector Collections course Collection Negotiations
Win-Win Collections Call Negotiation: Strategies & Benefits
With expert communication and collections negotiation skills, learn how to create a win-win collections strategy with your customers.
FREE
120 Mins
Latest O2C 1-2 Hours Collections Analyst Collections Prioritization Collection Call Negotiations Collector Collections course Collection Negotiations
Effective Collection Call Negotiation Techniques
Watch this tutorial to understand the pros and cons of different collector's behaviors, negotiations styles and approaches.
FREE
120 Mins
Latest 2 Hours O2C Collections Analyst Collections Prioritization Collection Call Negotiations Collector Credit Director Collections course Collection Negotiations Short Course <60 Mins Beginner Collections_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal
Negotiations 101 for Collectors
Watch this beginner’s tutorial to understand how to proactively prepare for collection call negotiations by deciding your goals, trade-off, and alternative strategies while anticipating your customers' behavior.
FREE
70 Mins
Latest O2C 1-2 Hours Collections Analyst Collections Prioritization Collection Call Negotiations Collector Collections course
Remittance Processing 101 for A/R Analysts
This course on remittance processing in cash application aims to revolutionize the b2b payment space by reconciling the major challenges of manual processing in cash application.
FREE
30 Mins
Latest O2C Foundation Up to 1 Hour A/R Manager Cash Reconciliation Collector Collections A/R course
Virtual Banking: Solution to Credit Risk Problems
Learn how AI in Credit Risk Management could mitigate financial risks to increase a company’s profit
FREE
60 Mins
Credit Manager O2C Foundation Up to 1 Hour Portfolio Analysis Trade Credit and Compliance Prioritization Credit course
Power BI in D365: Track & Resolve Cash Flow Roadblocks
This Power BI analytics tutorial will help you effectively manage customer collections and improve your cashflows in D365
FREE
20 Mins
Credit Analyst Oracle Microsoft Dynamics Foundation Up to 1 Hour Credit Policy KPIs and Reporting ERP Essentials Prioritization Credit course ERP
B2B Frauds & Cybersecurity Fire Drill for Credit & A/R Teams
Watch this tutorial by Wanda Borges to learn real-life examples and practical steps to thwart cyber frauds in office or while working remotely
FREE
60 Mins
Short Course Old <60 Mins Beginner Credit_New
Creating and Processing Collection Groups in SAP FSCM
This SAP FSCM course on collection groups helps in collections and receivables management by evaluating & prioritizing the right customers using a predefined collection strategy.
FREE
10 Mins
Latest SAP Foundation Collections Analyst Collections Prioritization Collections course ERP
Fireside Chat: Cybersecurity for Credit & A/R Teams
Watch this open mic discussion by the experts Wanda Borges, Chris Finch & Michael Byrne. Get to know their real life cyber fraud stories. Learn how to identify the red flags and take immediate actions to dodge frauds!
FREE
59 Mins