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Handling Remittance Processing when Customers Cannot Be Identified
Cash Reconciliation
Take the following course to learn how to handle remittance processing when the customers cannot be identified.
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  • Lesson Overview
  • Resources
  • Discuss

When a payment is received, it is usually auto-applied to the correct account and invoice in your system. 

But what if the customer itself cannot be identified?

It's typically reported as "unclaimed" and gets under the government's control. As a result, you lose that money! So, in such a situation, how would you handle it? 

To know how to watch this video tutorial by John M. Donovan and learn how to create a clear well-defined process for handling remittance when customers cannot be identified.

Key Takeaways:

1. 7 Steps to Address Unidentified Customers and Remittance from maintaining logs to checking the CRM.
2. Rules and Regulations of Unclaimed Property
3. Crucial Process Improvement Approaches to Consider like: Determine, Establish, Investigate and many more

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Coming Soon
Instructor
JOHN M.DONOVAN · Advisory Sevices Consultant, Quote to Payment
John M. Donovan is a senior financial services executive specializing in all aspects of the Order-to-Cash and back-office processes. Managed several very large global A/R portfolios for major Fortune 100 and 500 high-growth companies in various stages of delivery and transition, as well as small companies in a startup and growth mode.
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Handling Remittance Processing when Customers Cannot Be Identified

Take the following course to learn how to handle remittance processing when the customers cannot be identified.

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About this course

promoImage
description
lessonOverview

When a payment is received, it is usually auto-applied to the correct account and invoice in your system. 

But what if the customer itself cannot be identified?

It's typically reported as "unclaimed" and gets under the government's control. As a result, you lose that money! So, in such a situation, how would you handle it? 

To know how to watch this video tutorial by John M. Donovan and learn how to create a clear well-defined process for handling remittance when customers cannot be identified.

Key Takeaways:

1. 7 Steps to Address Unidentified Customers and Remittance from maintaining logs to checking the CRM.
2. Rules and Regulations of Unclaimed Property
3. Crucial Process Improvement Approaches to Consider like: Determine, Establish, Investigate and many more
   
resources Coming Soon
discuss Coming Soon
instructor
name title image description
JOHN M.DONOVAN Advisory Sevices Consultant, Quote to Payment John M. Donovan is a senior financial services executive specializing in all aspects of the Order-to-Cash and back-office processes. Managed several very large global A/R portfolios for major Fortune 100 and 500 high-growth companies in various stages of delivery and transition, as well as small companies in a startup and growth mode.
recommendation
image tag title description link duration

Cash Reconciliation

 Remittance Processing 101 for A/R Analysts This course on remittance processing in cash applications aims to revolutionize the b2b payment space by reconciling the major challenges of manual processing in cash applications. https://academy.highako.com/remittance-processing-for-ar-analysts 30 Mins

Cash Reconciliation

 How to Handle No Remittance Advice in Cash Application Watch this course on remittance advice and simplify the record-keeping process of specific invoices for A/R analysts now! https://academy.highako.com/how-to-handle-no-remittance-advice-in-cash-application 10 Mins

Cash Reconciliation

 How to Handle Unidentified Remittances in Cash Application This course on unidentified remittances will help A/R analysts to build a well-defined process where they will be able to identify and standardize the source of remittance. https://academy.highako.com/how-to-handle-unidentified-remittances-in-cash-application 15 Mins
tribe
widgetType Id components
topic cash-application input

Curriculum21 Mins

  • Brief Overview of Remittance Challenge Number #6 : Unidentified Customers (~2 Mins)
  • Preview
    Brief Overview of Remittance Challange Number #6 : Unidentified Customers
  • 7 Steps to Address Unidentified Customers and Remittance (~ 3 Mins)
  • 7 Steps to Address Unidentified Customers and Remittance
  • Self Analysis of Internal Processes (~ 3 Mins)
  • Self Analysis of Internal Processes
  • Reporting of Unclaimed Property (~2 Mins)
  • Reporting of Unclaimed Property
  • Generic Self Analysis (~1 Min)
  • Generic Self Analysis
  • 8 Possible Scneario's to Consider for Research Analysis (~ 3 Mins)
  • 8 Possible Scenario's to Consider for Research Analysis
  • Crucial Process Improvement Approaches to Consider (~ 8 Mins)
  • Process Improvement Approach I | Organization has auto cash solution
  • Preview
    Process Improvement Approach II Has large unidentified remittances
  • Process Improvement Approach III I To improve auto cash posting capabilities

About this course

promoImage
description
lessonOverview

When a payment is received, it is usually auto-applied to the correct account and invoice in your system. 

But what if the customer itself cannot be identified?

It's typically reported as "unclaimed" and gets under the government's control. As a result, you lose that money! So, in such a situation, how would you handle it? 

To know how to watch this video tutorial by John M. Donovan and learn how to create a clear well-defined process for handling remittance when customers cannot be identified.

Key Takeaways:

1. 7 Steps to Address Unidentified Customers and Remittance from maintaining logs to checking the CRM.
2. Rules and Regulations of Unclaimed Property
3. Crucial Process Improvement Approaches to Consider like: Determine, Establish, Investigate and many more
   
resources Coming Soon
discuss Coming Soon
instructor
name title image description
JOHN M.DONOVAN Advisory Sevices Consultant, Quote to Payment John M. Donovan is a senior financial services executive specializing in all aspects of the Order-to-Cash and back-office processes. Managed several very large global A/R portfolios for major Fortune 100 and 500 high-growth companies in various stages of delivery and transition, as well as small companies in a startup and growth mode.
recommendation
image tag title description link duration

Cash Reconciliation

 Remittance Processing 101 for A/R Analysts This course on remittance processing in cash applications aims to revolutionize the b2b payment space by reconciling the major challenges of manual processing in cash applications. https://academy.highako.com/remittance-processing-for-ar-analysts 30 Mins

Cash Reconciliation

 How to Handle No Remittance Advice in Cash Application Watch this course on remittance advice and simplify the record-keeping process of specific invoices for A/R analysts now! https://academy.highako.com/how-to-handle-no-remittance-advice-in-cash-application 10 Mins

Cash Reconciliation

 How to Handle Unidentified Remittances in Cash Application This course on unidentified remittances will help A/R analysts to build a well-defined process where they will be able to identify and standardize the source of remittance. https://academy.highako.com/how-to-handle-unidentified-remittances-in-cash-application 15 Mins
tribe
widgetType Id components
topic cash-application input

Curriculum21 Mins

  • Brief Overview of Remittance Challenge Number #6 : Unidentified Customers (~2 Mins)
  • Preview
    Brief Overview of Remittance Challange Number #6 : Unidentified Customers
  • 7 Steps to Address Unidentified Customers and Remittance (~ 3 Mins)
  • 7 Steps to Address Unidentified Customers and Remittance
  • Self Analysis of Internal Processes (~ 3 Mins)
  • Self Analysis of Internal Processes
  • Reporting of Unclaimed Property (~2 Mins)
  • Reporting of Unclaimed Property
  • Generic Self Analysis (~1 Min)
  • Generic Self Analysis
  • 8 Possible Scneario's to Consider for Research Analysis (~ 3 Mins)
  • 8 Possible Scenario's to Consider for Research Analysis
  • Crucial Process Improvement Approaches to Consider (~ 8 Mins)
  • Process Improvement Approach I | Organization has auto cash solution
  • Preview
    Process Improvement Approach II Has large unidentified remittances
  • Process Improvement Approach III I To improve auto cash posting capabilities