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Here's your exclusive access to all courses on Highako Academy. Filter based on role, skills or topic and find the best courses curated by experts.

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A-Z of Business Credit Application Training for Credit Analyst
Watch this training course to help credit analysts customize business credit applications to reflect the credit processes
Credit Analyst
Trending
O2C
Foundation
Up to 1 Hour
Financial Statement Analysis
Credit Application
Credit
course
Short Course
<60 Mins
Beginner
Credit_New
Popular
courses-for-highako-homepage
60 mins
4 Modules
courses-for-highako-universal
FREE
40 Mins

Credit Risk Assessment Training for Trade Creditors
This online course on evaluating your customers' creditworthiness based on factors such as the size of the company, D&B scores.
Credit Analyst
O2C
1-2 Hours
Foundation
Credit Policy
Portfolio Analysis
Credit
course
FREE
40 Mins

Credit Policy Training for Trade Creditors
This training course on credit policy gives a detailed perspective on the benefits of an integrated credit, collections and dispute management policy as well as a framework to build the credit policy.
Credit Manager
Advanced
O2C
Up to 1 Hour
Credit Policy
Credit Scoring
Portfolio Analysis
Stakeholder Management
Credit
course
FREE
50 Mins

Oracle Customer Data Management Training
This course introduces you to Oracle trading community architecture. It also explains how to leverage Oracle functionalities to group and streamline payment for all of your customers.
Credit Analyst
Oracle
1-2 Hours
Foundation
Credit Application
Credit
course
ERP
50 Mins

Business Credit Report Analysis and Evaluation Tutorial
Watch this online training course on Trade Credit Report Analysis to help creditors take day-to-day credit decisions.
Credit Analyst
Latest
O2C
Foundation
Up to 1 Hour
Credit Scoring
Credit
course
Short Course
<60 Mins
Beginner
Credit_New
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
40 Mins

Oracle EBS Training on Credit Holds and Order Release
This course on Oracle credit holds will help you configure business rules to set up credit checks for customers and block orders when necessary.
Credit Analyst
Advanced
Oracle
Up to 1 Hour
Credit Policy
Credit Scoring
Credit
course
ERP
FREE
25 Mins

Oracle Credit Management Application Workflow
This credit analyst course covers credit management process flow and its various components such as customer master records, financial data, employee workload, scoring models, checklists, approval workflows and many more!
Credit Analyst
Oracle
Foundation
Up to 1 Hour
Credit Scoring
Credit
course
ERP
FREE
40 Mins

SAP Customer Master Data Management | T-codes and Best Practices
This course not only provides you with the requisite T-codes but also takes you through different steps to capture customer master data including general, company code and sales area data in the SAP SD and FSCM modules.
Credit Analyst
SAP
Foundation
Up to 1 Hour
Credit Application
Credit
course
ERP
FREE
45 Mins

Credit Scoring in SAP Credit Management Module
This course helps you to tailor SAP rules to set up and customize credit checks for customers and in certain circumstances block orders while providing for control to resolve them.
Credit Analyst
SAP
Foundation
Up to 1 Hour
Credit Scoring
Credit
course
ERP
20 Mins

SAP Credit Management Training | Credit Scoring & Approval workflows
Learn how SAP makes it simpler for you to calculate credit scores by configuring information from various external and internal sources, automating credit decisions and streamlining workflow to onboard customers.
Credit Analyst
SAP
Foundation
Up to 1 Hour
Credit Scoring
Credit
course
ERP
FREE
20 Mins

Customer Visit Best Practices for a Credit Manager
This training course explains how credit customer visits can provide the credit department with significant and valuable information about a business and its operations.
Credit Manager
O2C
Foundation
Up to 1 Hour
Credit Scoring
Collections Prioritization
Collection Call Negotiations
Prioritization
Credit
course
Short Course
<60 Mins
Beginner
Credit_New
60 Mins

Credit Teams Driving Profitable Sales | B2b Pro-Sales Training
Course for Credit Managers on how to reduce bad-debt and drive sales with improved processes.
Advanced
Short Course
Old
<60 Mins
Credit_New
FREE
120 Mins

Cash Conversion Cycle Training for Credit Managers
Course to identify maturity gaps in the Time-to-Cash cycle. Easy 8-step model for taking corrective measures to improve working capital
Short Course
FREE
60 Mins

Eliminating B2B Payment Frauds | Check and Bulk Transfer Frauds
This course helps you identify gaps in your payment processes that can be an enabler of fraud.
Credit Manager
O2C
> 2 Hours
Foundation
Up to 1 Hour
Credit Scoring
A/R Frauds and Laws
Credit
course
FREE
60 Mins

Effective Credit and Collection Strategies During Recession
This course gives you effective credit and collection strategies that can be used by credit managers during an economic downturn.
Credit Manager
Advanced
O2C
1-2 Hours
Credit Scoring
Collection Emails and Letters
Collections Prioritization
Collection Call Negotiations
Credit
course
Short Course
<60 Mins
Collections_New
Popular
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
60 Mins

5 C's of Credit Management: A New Way of Credit Analysis
Watch this tutorial to get a brief idea about what factors to look into while performing a credit analysis.
Short Course
Old
<60 Mins
Intermediate
Credit_New
FREE
50 Mins

Oracle Credit Policies & Scoring Models
Credit management guide to define credit policies in Oracle starting from defining credit checklists to automatic scoring rules.
Credit Analyst
Oracle
Foundation
Up to 1 Hour
Credit Policy
Credit Scoring
Portfolio Analysis
Credit
course
ERP
15 Mins

SAP S/4 HANA Credit Management Reporting and Analytics
This specialization course revolves around SAP S/4 HANA, a 20th century ERP that introduces you to the automated world of credit and receivables management through a “unified global view” of your customers.
Credit Manager
Advanced
SAP
Up to 1 Hour
Credit Policy
Credit Scoring
KPIs and Reporting
Credit
course
ERP
FREE
40 Mins

O2C Business Intelligence & Reporting | SAP, Microsoft & Tableau
Watch this tutorial to compare some best-in-class business intelligence software. Evaluate based on different criteria including data acquisition, data blending, predictive analysis and many more!
Credit Manager
Advanced
SAP
Up to 1 Hour
KPIs and Reporting
Credit
course
ERP
FREE
40 Mins

Debt Collection Calling & Negotiation Training
Understand the ABCs of speaking and negotiation skills that you could use to ensure maximum ROI from each of your collection calls. This improve your debt collection skills
O2C
1-2 Hours
Foundation
Collections Analyst
Collection Call Negotiations
Collector
Collections
course
Collection Negotiations
FREE
120 Mins

Collections, Worklists & Processing A/R in SAP FSCM
Learn how to prioritize your customers and apply collection strategies with this online course on collections worklist in SAP FSCM. This course helps to improve your collection management.
SAP
Foundation
Up to 1 Hour
Collections Analyst
Credit Policy
Collections Prioritization
Collector
Collections
course
ERP
FREE
20 Mins

B2B Portfolio Risk Analysis During a Recession
Learn all about portfolio-risk analysis, corporate credit analysis and bad-debt reserve calculation and estimates for credit managers
Credit Manager
Advanced
O2C
> 2 Hours
Credit Policy
Credit Scoring
Portfolio Analysis
Credit Director
Credit
course
FREE
90 Mins

Building a Deductions Dashboard for Senior Management
This course helps you learn how to create an effective deductions dashboard with real-time examples for the senior stakeholders.
Advanced
O2C
Up to 1 Hour
Deductions Manager
KPIs and Reporting
Deductions Resolution
Deductions 101
Deductions
course
Short Course
<60 Mins
Deductions_New
Popular
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
20 Mins

Big Box Retailer Deductions: Benchmarking Survey & Best Practices
Plug your bottom-line leaks and improve your deductions management process
Advanced
Deductions Manager
Deductions Resolution
Big Box Retailers
Deductions
course
Short Course
<60 Mins
Deductions_New
Popular
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
40 Mins

Customizing Aging Reports in Microsoft Dynamics D365
Course on configuring & building Microsoft D365 aging period that will help you set-up customer aging process & invoicing seemlessly.
Microsoft Dynamics
Foundation
Up to 1 Hour
Collections Analyst
KPIs and Reporting
Collections Prioritization
Collector
Collections
course
ERP
30 Mins

A/R Aging Report Customization & Analysis In NetSuite
This NetSuite course will help you build up your skills to detect invoices that pay slowly, netsuite report customization and identify possible collection issues.
Advanced
NetSuite
Up to 1 Hour
Collections Analyst
KPIs and Reporting
Collections Prioritization
Collections
course
ERP
FREE
30 Mins

ABC's of Trade Deductions and Settlement Methods
Understand the three common methods for trade deduction settlements in this free course. Along with that, Kim Ericson covers performance based allowances.
O2C
Foundation
Up to 1 Hour
Deductions Manager
Deductions Resolution
Deductions 101
Deductions Analysts
Deductions
course
Short Course
<60 Mins
Beginner
Deductions_New
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
20 Mins

Decoding Trade Credit Insurance: Risks, Concerns and Selecting the Right Plan
This course will help you evaluate credit insurance plans that suit your company’s needs to mitigate risks, reduce bad debt write-offs and lower your past dues.
Credit Manager
Advanced
O2C
Up to 1 Hour
Credit Scoring
A/R Financing
Credit
course
Short Course
Intermediate
Beginner
Credit_New
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
30 min

How to Secure Your Customer's Debt with UCC Filings and Liens
This online course will help you understand UCC filings and liens and how they could minimize write-offs and stabilize working capital.
Credit Manager
Advanced
O2C
> 2 Hours
A/R Frauds and Laws
A/R Financing
Credit
course
FREE
80 Mins

Deductions Management Maturity Model: How to Optimize Your Process
Understand deductions resolution methods, timely review and follow up, cross-functional team setup.
O2C
Foundation
Up to 1 Hour
Deductions Manager
Deductions Resolution
Deductions
course
Short Course
<60 Mins
Intermediate
Deductions_New
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
15 Mins

Cost vs Value: Credit Department in the Eyes of CFO
Watch this online credit management training on how the credit teams could maximize the A/R turnover and bring the best value proposition to the senior management.
Credit Manager
Trending
Advanced
O2C
> 2 Hours
Credit Policy
Credit Scoring
Portfolio Analysis
KPIs and Reporting
Credit Director
Credit
course
40 Mins

Credit Scoring Rules and How to Configure them in SAP
Training to help credit analysts configure scoring rules in SAP. Learn how to define credit segments, rating procedures, scoring formulas, and credit limits to build a robust scoring model in SAP.
Credit Analyst
SAP
Foundation
Up to 1 Hour
Credit Scoring
Credit
course
ERP
20 Mins

NetSuite Collections Worklist Segmentation and Prioritization
Segment customers into buckets for faster collection operations in NetSuite.
Advanced
NetSuite
Up to 1 Hour
Collections Analyst
Collection Emails and Letters
Collections Prioritization
Collector
Collections
course
ERP
FREE
30 Mins

NetSuite DSO Reports and Tracking Collector’s Productivity
This course helps collection analysts build, analyze and track DSO reports and team's productivity in Oracle NetSuite
NetSuite
Foundation
Up to 1 Hour
Collections Analyst
KPIs and Reporting
Collector
Collections
course
ERP
FREE
20 Mins

NetSuite Collections Follow-Ups and Dispute Resolution Methods
Leverage this video tutorial to recover past dues and invalid deductions
NetSuite
Foundation
Up to 1 Hour
Collections Analyst
Deductions Resolution
Collection Emails and Letters
Collections
course
ERP
FREE
30 Mins

NetSuite Collection Calls 101: How to Set-up Customer Calls and Follow Up
FREE online Collectors training video tutorial on setting-up customer calls and follow ups
NetSuite
Foundation
Up to 1 Hour
Collections Analyst
Collection Emails and Letters
Collections Prioritization
Collection Call Negotiations
Collector
Collections
course
ERP
30 Mins

Evaluating Third-Party Collection Agency for Delinquent Accounts
This online course will help you understand delinquent accounts and get insights on various third-party collection agencies and how you can leverage it to your best advantage.
Credit Manager
Advanced
O2C
Up to 1 Hour
KPIs and Reporting
Collections Prioritization
Collection Call Negotiations
Credit
course
Short Course
Intermediate
Collections_New
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
50 Mins

Creating Collection Letters in Microsoft Dynamics D365
Do you spend a lot of time writing collection letters for your late paying customers? Now you don't have to. D365 offers you different templates for your different types of customers based on your dunning strategies.
Microsoft Dynamics
Foundation
Up to 1 Hour
Collections Analyst
Collection Emails and Letters
Collector
Collections
course
ERP
FREE
15 Mins

D365 Collections Case Management: Improve Your Recovery Rate
Watch this D365 tutorial that provides a single source of truth workspace which enables you to manage and follow-up on all open invoices in just a few steps.
Advanced
Microsoft Dynamics
Up to 1 Hour
Collections Analyst
Credit Scoring
Collection Emails and Letters
Collections
course
ERP
30 Mins

How to Effectively Manage Credit Department Stress
This online credit manager's course highlights how you could improve your credit team’s productivity through smart goals and stress management.
Short Course
<60 Mins
Intermediate
Credit_New
Popular
FREE
120 min

Maintaining Customer Information in D365
Watch this tutorial to understand how D365 can be used as a tool for maintaining customer information as you can create customer accounts, set their credit & collections and payment defaults on the same tab in one go.
Microsoft Dynamics
Up to 1 Hour
Collections Analyst
Collections Prioritization
Collector
Collections
course
ERP
FREE
40 Mins

Effective Collection Calls Listening Best Practices
Watch this tutorial to learn how to become an active listener by understanding the key listening qualities a collector should have.
O2C
Foundation
Up to 1 Hour
Collections Analyst
Collection Call Negotiations
Collector
Collections
course
$79
30 Mins

How To Take Credit Decisions Using The Porter's Five Forces Model
Watch this credit manager's tutorial and learn how you could improve your credit decision making process by applying the Porter's Five Forces model.
Credit Manager
O2C
Foundation
Up to 1 Hour
Credit Policy
Portfolio Analysis
Credit Director
Credit
course
Credit Risk Mitigation
40 Mins

Reporting Day Sales Outstanding in Microsoft Dynamics D365
Watch this tutorial to find out how D365 also allows you to keep a track of each and every customer's DSO on a day-to-day basis.
Microsoft Dynamics
Foundation
Up to 1 Hour
Collections Analyst
Collections Prioritization
Collector
Collections
course
ERP
FREE
10 Mins

Cash Application KPIs and Reporting
Learn how to monitor cash application KPIs and Know everything about cash application process, its implementation to achieve your business goals
Credit Manager
Latest
Trending
Foundation
Up to 1 Hour
KPIs and Reporting
A/R Manager
Cash Reconciliation
A/R
course
Short Course
Intermediate
Cash App_New
Popular
courses-for-highako-homepage
20 mins
2 Modules
courses-for-highako-universal
FREE
20 Mins

Understanding Credit Limit & Scoring in Microsoft Dynamics D365
Watch this online training course to understand the concepts of credit limit & scoring in D365
Credit Analyst
Latest
Advanced
Microsoft Dynamics
Up to 1 Hour
Credit Scoring
Credit
course
ERP
FREE
15 Mins

Cash Application Lockbox Remittance 101
Watch this tutorial and understand the basic components of lockbox remittance processing in a cash application.
O2C
Up to 1 Hour
A/R Manager
Cash Reconciliation
A/R
course
Short Course
<60 Mins
Beginner
Cash App_New
courses-for-highako-homepage
60 mins
courses-for-highako-universal
FREE
30 Mins

Complete Guide to Different Payment Options in Cash Application
Leverage this A/R manager’s guide and learn how to deal with processing variables to improve your existing cash application process.
Credit Manager
O2C
Foundation
Up to 1 Hour
A/R Manager
Cash Reconciliation
Treasurer
A/R
course
Short Course
<60 Mins
Intermediate
Cash App_New
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
30 Mins

Exploring Different Payment Alternatives for a Better Cash Flow
Collections Analyst course on Payment Alternatives that can be used nowadays for faster and a more secure payments, thus boosting the cash flow of an organization.
Short Course
Old
<60 Mins
Intermediate
Cash App_New
FREE
30 Mins

EDI vs API in Cash Application - A Detailed Comparison
This tutorial will help A/R managers by giving a detailed overview of API-EDI in cash application and how it can be leveraged in B2B communications.
Advanced
O2C
Up to 1 Hour
A/R Manager
Cash Reconciliation
A/R
course
FREE
30 Mins

A/R Manager's Guide to Month-End Close Process
Understand the fundamentals of the month end close process, four of the biggest account closing challenges and finally build a comprehensive month-end close checklist.
Advanced
Short Course
<60 Mins
Credit_New
Popular
FREE
30 Mins

Selecting the Right Cash Forecasting Model for Your Business
Watch this A/R Manager's tutorial and understand how to evaluate your cash reconciliation and cash forecasting strategies to improve visibility and transparency.
Latest
O2C
Up to 1 Hour
A/R Manager
Cash Reconciliation
Cash Forecasting And Month-End Close
Credit Skillcon 21
Treasurer
A/R
course
Short Course
<60 Mins
Intermediate
Treasury_New
courses-for-highako-homepage
60 mins
5 Modules
courses-for-highako-universal
FREE
45 Mins

Sending Dunning Notes to Overdue Customers in SAP FSCM
Learn how to prioritize your overdue customers, and send them customized dunning notes in SAP FSCM. This course helps the users to perform the dunning configuration in SAP easily
O2C
SAP
Foundation
Up to 1 Hour
Collections Analyst
Collections Prioritization
Collections
course
ERP
FREE
20 Mins

Alternatives to Bank Financing: Factoring, LOC, Guarantees and Bonds
Learn how to leverage bond or guarantee to establish financial security and get monetary compensation.
Short Course
Old
<60 Mins
Intermediate
Credit_New
FREE
80 Mins

Hiring & Developing Top Credit Talent | Secrets Unlocked
Join our experts as they discuss the key strategies to attract the right talent and develop a roadmap for long-term growth in the credit department.
Credit Manager
Credit Analyst
Advanced
O2C
Up to 1 Hour
Collections Analyst
Deductions Manager
A/R Manager
Deductions Analysts
Recruiting and Talent Management
Credit Skillcon 21
Credit Director
Credit
course
60 Mins

Creating Excel Deductions Dashboard for Senior Management
Join this live workshop with Jessica Butler, founder of Attain Consulting Group to learn how you can use Excel to build your deduction dashboard!
Credit Manager
Advanced
O2C
Foundation
Deductions Manager
KPIs and Reporting
A/R Manager
Credit Skillcon 21
Live Event
Deductions
course
Short Course
<60 Mins
Deductions_New
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
240 Mins

SAP FSCM Training: 3 Steps to Streamline Your Dispute Management Process
Watch this SAP FSCM Training and learn the steps to implement dispute case management processes.
SAP
Up to 1 Hour
Deductions Manager
ERP Fundamentals
Deductions 101
Deductions Analysts
Deductions
course
ERP
FREE
15 Mins

Attorney Insights: Riding the Bankruptcy 2.0 Wave in 2022
Watch this tutorial as the attorneys discuss SBRA, preference law, consignment, and reclamation rights to help a trade creditor protect their business against bankruptcy proceedings.
Credit Manager
Credit Analyst
Advanced
O2C
Up to 1 Hour
Collections Analyst
Deductions Manager
A/R Frauds and Laws
A/R Manager
Deductions Analysts
Bankruptcy
Credit Skillcon 21
Credit Director
Credit
course
60 Mins

Credit Data to Decisions– Navigating Bankruptcies and SMB Risk
Watch this tutorial as the experts share some strategies that best-performing credit teams have adopted to alleviate risk and make better credit decisions.
Credit Manager
Credit Analyst
Collections Analyst
Deductions Manager
Credit Policy
Credit Scoring
Portfolio Analysis
A/R Manager
Deductions Analysts
Bankruptcy
Credit Skillcon 21
Credit
course
FREE
60 Mins

Resolving Trade Deductions for Big Box Retailers
Watch this course with Kim Erickson, Owner, Principal Optimize Consulting to learn how to resolve trade deductions faster and more accurately.
Latest
O2C
Foundation
Up to 1 Hour
Deductions Manager
Deductions Resolution
Deductions
course
Short Course
<60 Mins
Beginner
Deductions_New
Popular
courses-for-highako-homepage
60 mins
4 Modules
courses-for-highako-universal
FREE
50 Mins

A/R Aging Reports in SAP | Customization & Analysis
Learn how to generate an SAP aging report in a short 8-min micro-course. Learn how to generate 0-30, 30-60, 60-90 and 90+ days aging buckets or customize according to your needs.
SAP
Up to 1 Hour
Collections Analyst
Collection Emails and Letters
Collections Prioritization
Collections
course
ERP
FREE
10 Mins

Promise to Pay and How to Configure them in SAP
Collector training on understanding and configuring promise-to-pay in SAP. Eliminate your bad debts now by setting it up in your SAP application.
SAP
Foundation
Up to 1 Hour
Collections Analyst
Collections Prioritization
Collections
course
ERP
FREE
15 Mins

Fundamentals of Customer Master Data in D365
This course will act as a guide for credit analysts by helping them understand the basics of customer master data in D365 and how they can leverage various details to create a single source of information for all the credit-related issues.
Credit Analyst
Latest
Microsoft Dynamics
Foundation
Up to 1 Hour
Credit Scoring
KPIs and Reporting
Collections Prioritization
Credit
course
ERP
FREE
15 Mins

Creditor's Guide to Secured Transactions: How to Protect Your A/R
Discover how secured transactions can increase your sales while protecting your receivables.
Credit Manager
Latest
O2C
A/R Frauds and Laws
A/R Financing
Credit Skillcon 21
Credit
course
$79
60 Mins

How to Read Infogroup Credit.net Credit Report
A creditor's guide on how to read and interpret Infogroup Credit.net credit reports accurately and improve a company's creditworthiness.
Credit Analyst
Latest
Advanced
O2C
Up to 1 Hour
Credit Policy
Credit Scoring
Credit
course
FREE
30 Mins

How to Read and Interpret Creditsafe Credit Report
Assessing trade credit risk using Creditsafe credit reports? Find what you are missing out with this in-depth tutorial on how to read and interpret reports accurately.
Credit Analyst
Advanced
O2C
Up to 1 Hour
Credit Policy
Credit Scoring
Financial Statement Analysis
Credit
course
FREE
15 Mins

Credit Blocking Rules for Sales Order in D365
This D365 course on credit blocking rules is your go-to guide on understanding various important factors such as overdue amounts, terms of payment, and blocked orders. Tune in to this creditor’s course and make better credit decisions now!
Credit Analyst
Latest
Advanced
Microsoft Dynamics
Up to 1 Hour
Credit Policy
Credit Scoring
Credit
course
ERP
FREE
20 Mins

Negotiations 101 for Collectors
Watch this beginner’s tutorial to understand how to proactively prepare for collection call negotiations by deciding your goals, trade-off, and alternative strategies while anticipating your customers' behavior.
Latest
O2C
1-2 Hours
Collections Analyst
Collections Prioritization
Collection Call Negotiations
Collector
Collections
course
FREE
70 Mins

Effective Collection Call Negotiation Techniques
Watch this tutorial to understand the pros and cons of different collector's behaviors, negotiations styles and approaches.
Latest
2 Hours
O2C
Collections Analyst
Collections Prioritization
Collection Call Negotiations
Collector
Credit Director
Collections
course
Collection Negotiations
Short Course
<60 Mins
Beginner
Collections_New
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
120 Mins

Win-Win Collections Call Negotiation: Strategies & Benefits
With expert communication and collections negotiation skills, learn how to create a win-win collections strategy with your customers.
Latest
O2C
1-2 Hours
Collections Analyst
Collections Prioritization
Collection Call Negotiations
Collector
Collections
course
Collection Negotiations
FREE
120 Mins

Handling Deceptive Customers During Collections Call Negotiation
Watch this tutorial that gives you a hands-on-guide on how to handle deceptive or overly aggressive customers during a collections call negotiation.
Latest
O2C
1-2 Hours
Collections Analyst
Collections Prioritization
Collection Call Negotiations
Collector
Collections
course
Collection Negotiations
FREE
120 Mins

Remittance Processing 101 for A/R Analysts
This course on remittance processing in cash application aims to revolutionize the b2b payment space by reconciling the major challenges of manual processing in cash application.
Latest
O2C
Foundation
Up to 1 Hour
A/R Manager
Cash Reconciliation
Collector
Collections
A/R
course
FREE
30 Mins

Understanding Collection Resubmissions in SAP FSCM
This SAP FSCM training on resubmissions will help you maximize collections by sending periodic reminders and timely following-up on past-due customers.
Latest
SAP
Up to 1 Hour
Collections Analyst
Collections Prioritization
ERP Fundamentals
Collections
course
ERP
FREE
10 Mins

Power BI in D365: Track & Resolve Cash Flow Roadblocks
This Power BI analytics tutorial will help you effectively manage customer collections and improve your cashflows in D365
Credit Analyst
Oracle
Microsoft Dynamics
Foundation
Up to 1 Hour
Credit Policy
KPIs and Reporting
ERP Essentials
Prioritization
Credit
course
ERP
FREE
20 Mins

Virtual Banking: Solution to Credit Risk Problems
Learn how AI in Credit Risk Management could mitigate financial risks to increase a company’s profit
Credit Manager
O2C
Foundation
Up to 1 Hour
Portfolio Analysis
Trade Credit and Compliance
Prioritization
Credit
course
FREE
60 Mins

Creating and Processing Collection Groups in SAP FSCM
This SAP FSCM course on collection groups helps in collections and receivables management by evaluating & prioritizing the right customers using a predefined collection strategy.
Latest
SAP
Foundation
Collections Analyst
Collections Prioritization
Collections
course
ERP
FREE
10 Mins

Basics of Financial Statements Analysis for Credit Analysts
Free online course on analyzing the creditworthiness and understanding the basics of financial statements of a company with different methods and techniques.
Credit Analyst
O2C
Foundation
Up to 1 Hour
Credit Scoring
Financial Statement Analysis
Understanding Customer Financials
Credit
course
$49
30 Mins

Decoding Trade Credit Balance Sheet and P&L Statements
Interpretation of balance sheet and P&L is easy. Get this Free Online course on how to read and interpret balance sheet and P&L statement for a credit analyst
Credit Analyst
Trending
O2C
Foundation
Up to 1 Hour
Credit Scoring
Financial Statement Analysis
Understanding Customer Financials
Credit
course
FREE
30 Mins

Key Financial Ratios for Trade Credit Analysis
Here's an online trade credit course on financial ratio analysis to fast-track the key financial ratios for assessing customers' creditworthiness.
Credit Analyst
Latest
O2C
Foundation
Credit Scoring
Financial Statement Analysis
Understanding Customer Financials
Credit
course
FREE
20 Mins

Managing the Modern Treasury - Everything You Need to Know
Watch this full tutorial to learn the financial and operational risk mitigating measures and become a treasury expert.
Trending
Advanced
O2C
Foundation
Up to 1 Hour
Portfolio Analysis
Stakeholder Management
Prioritization
Treasurer
Treasury Management
Treasury
course
Short Course
<60 Mins
Intermediate
Treasury_New
Popular
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
30 Mins

Credit Department’s Toolkit: Strategy, Planning, and Implementation
Online course for your credit department's strategy and planning that helps you achieve your goals and objectives
Trending
O2C
1-2 Hours
Foundation
Stakeholder Management
Credit Director
course
FREE
45 Mins

B2B Frauds & Cybersecurity Fire Drill for Credit & A/R Teams
Watch this tutorial by Wanda Borges to learn real-life examples and practical steps to thwart cyber frauds in office or while working remotely
Short Course
Old
<60 Mins
Beginner
Credit_New
FREE
60 Mins

Fireside Chat: Cybersecurity for Credit & A/R Teams
Watch this open mic discussion by the experts Wanda Borges, Chris Finch & Michael Byrne. Get to know their real life cyber fraud stories. Learn how to identify the red flags and take immediate actions to dodge frauds!
course
All Persona
FREE
59 Mins

How to Handle No Remittance Advice in Cash Application
Watch this course on remittance advice and simplify the record-keeping process of specific invoices for A/R analysts now!
Latest
O2C
Foundation
Up to 1 Hour
A/R Manager
Cash Reconciliation
course
Short Course
<60 Mins
Intermediate
Cash App_New
courses-for-highako-homepage
60 mins
4 Modules
courses-for-highako-universal
FREE
10 Mins

How to Handle Unidentified Remittances in Cash Application
This course on unidentified remittances will help A/R analysts to build a well-defined process where they will be able to identify and standardize the source of remittance.
Latest
O2C
Up to 1 Hour
A/R Manager
Cash Reconciliation
course
Short Course
<60 Mins
Intermediate
Cash App_New
Popular
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
15 Mins

How to Handle Consolidated Remittance in Cash Application
Struggling with cash posting for consolidated remittances? Watch this tutorial and learn how to streamline your consolidated remittance details accurately and create a straight-through cash posting process now!
Latest
O2C
Up to 1 Hour
A/R Manager
Cash Reconciliation
course
Short Course
<60 Mins
Intermediate
Cash App_New
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
15 Mins

Selecting the Right Cash Application Technology
Struggling to automate your A/R processes with the right technology? Learn how to automate your A/R processes with the right technology and achieve a better auto-posting rate.
Short Course
Old
<60 Mins
Intermediate
Cash App_New
FREE
15 Mins

How to Deal with Invoice Data in Cash Application
Worried about the low auto-matching rate? Leverage this online tutorial and automate your invoice data entry in cash application and shoot up your auto-cash posting rate by up to 90%.
Latest
O2C
Up to 1 Hour
A/R Manager
Cash Reconciliation
A/R
course
FREE
15 Mins

Effective Collaboration Skills for Credit Management
Join this webinar to optimize your workflow processes by collaborating with cross-functional teams and make better credit-decision processes.
Latest
O2C
Up to 1 Hour
Recruiting and Talent Management
Soft Skill
course
All Persona
50 Mins

Understanding the Credit and Collections KPIs
Improve your team's productivity and process efficiency by understanding and tracking company metrics like DSO and CEI. This course helps to understand all your collection kpi's and credit metrics also.
Credit Manager
O2C
1-2 Hours
Foundation
KPIs and Reporting
Credit
course
Short Course
<60 Mins
Beginner
Collections_New
courses-for-highako-homepage
60 mins
4 Modules
courses-for-highako-universal
FREE
120 Mins

Credit and Debt Collection Laws for A/R
Online 70 minutes crash course on conventional credit and collection laws including FDCPA, FCRA, ECOA, and Antitrust.
Credit Manager
O2C
1-2 Hours
Foundation
Credit Scoring
A/R Frauds and Laws
Collection Call Negotiations
Credit
course
Short Course
<60 Mins
Beginner
Credit_New
courses-for-highako-homepage
60 mins
5 Modules
courses-for-highako-universal
FREE
70 Mins

Credit Bureau Data and How to Capture them in SAP
SAP hands-on course on how to capture external agency data and ratings.
Credit Analyst
SAP
Foundation
Up to 1 Hour
Credit Scoring
Credit
course
ERP
15 Mins

Creating and Deleting Notes for Collections in SAP FSCM
This course helps you to tailor your SAP FSCM Skills in creating and deleting notes for the Collections Process
SAP
Collections Analyst
course
ERP
FREE
20 Mins

Oracle Advanced Collection Training: Universal Work Queue
Watch this tutorial on oracle advanced collections and understand what is a collector’s work queue, its use and the tasks preferred by a collection’s agent.
Oracle
Foundation
Up to 1 Hour
Collections Analyst
Collection Emails and Letters
Collections Prioritization
FREE
20 Mins

Oracle Advanced Collections Setup
Course to help you work with Oracle advanced collections. Learn how to configure display preferences, set-up correspondence and perform other transactional and method set-ups in Oracle.
Credit Manager
Collections Analyst
Credit Scoring
FREE
35 Mins

Oracle Configuring the Order-to-Cash Cycle
Watch this tutorial to eliminate lengthy O2C processes by leveraging the three effective functionalities of Oracle for configuring Sales Order and Generating A/R Report.
Credit Analyst
Up to 1 Hour
ERP Fundamentals
Time Management
FREE
15 Mins

Mitigating the Challenges of Trade Deductions
Deduction Panel Discussion for CPG finance professionals to help them with 2021 latest trends in payment deductions, optimizing the supply chain, remote management of deductions workforce
Advanced
Up to 1 Hour
Deductions Manager
Deductions Resolution
Big Box Retailers
Deductions
course
Short Course
<60 Mins
Deductions_New
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
50 Mins

Credit and Collections Workflow in Microsoft Dynamics
Watch the tutorial to learn how the credit and collections workflow will benefit credit analysts
Microsoft Dynamics
Foundation
Up to 1 Hour
Collections Analyst
course
ERP
10 Mins

Oracle Delinquent Transactions
This course will help you to understand how to synchronise the Collection and the AR modules in Oracle
Oracle
Foundation
Up to 1 Hour
Collections Analyst
course
ERP
FREE
15 Mins

Handling Remittance Advice Short by the Amount of Tax Due
This course on remittance processing in cash application will help you to manage remittance advice which are short by the amount of tax
Latest
O2C
Foundation
Up to 1 Hour
A/R Manager
Cash Reconciliation
course
Short Course
<60 Mins
Intermediate
Cash App_New
courses-for-highako-homepage
60 mins
4 Modules
courses-for-highako-universal
FREE
30 Mins

Handling Closed Referenced Items While Remittance Processing
Get expert insights on how to handle closed referenced items while processing remittance
O2C
Foundation
Up to 1 Hour
A/R Manager
A/R
course
FREE
15 Mins

From Bebop to Hip Hop- Managing Multi Generational Credit Teams
4 generations means 4 approaches to work. Join this session to learn how to manage and avoid generational stereotypes in the credit department
O2C
Up to 1 Hour
Recruiting and Talent Management
Soft Skill
course
All Persona
60 Mins

Virtual Credit and Collections: How to Ace Your Meetings?
Join this webinar to know how to utilize video conferencing tools to engage and attract your customers and CFO virtually!
O2C
Up to 1 Hour
Recruiting and Talent Management
Soft Skill
course
All Persona
FREE
58 Mins

O2C Soft Skills Masterclass: How to Stand Out from the Crowd
Discover 5 must-have soft skills that credit teams need in this new normal. Learn 7 essential work skills and 6 rules of networking at the workplace.
O2C
Up to 1 Hour
Stakeholder Management
Soft Skill
course
FREE
60 Mins

Handling Remittance Processing when Customers Cannot Be Identified
Take the following course to learn how to handle remittance processing when the customers cannot be identified.
Latest
O2C
Foundation
Up to 1 Hour
A/R Manager
Cash Reconciliation
FREE
21 Mins

How Credit Managers Can Deal with Great Resignation
Online course for credit managers on how they can deal with the "Great Resignation".
Credit Manager
O2C
Recruiting and Talent Management
Credit Director
course
FREE
45 Mins

Handling Incorrect Remittance Information in Cash Application
Watch this tutorial and learn how to handle incorrect data in remittance processing and minimize the risk of unclaimed funds.
Latest
O2C
Foundation
Up to 1 Hour
A/R Manager
Cash Reconciliation
course
Short Course
<60 Mins
Intermediate
Cash App_New
courses-for-highako-homepage
60 mins
7 Modules
courses-for-highako-universal
FREE
21 Mins

How to Standardize the Remittance Process in Cash Application
Watch this tutorial and learn how to handle funds with no open invoices by establishing a definite process workflow, like including reason code and payment instructions.
Latest
O2C
Foundation
Up to 1 Hour
A/R Manager
Cash Reconciliation
Short Course
<60 Mins
Beginner
Cash App_New
courses-for-highako-homepage
60 mins
anjali
6 Modules
courses-for-highako-universal
FREE
21 Mins
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