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Virtual Credit and Collections: How to Ace Your Meetings?
Recruiting and Talent Management
Join this webinar to know how to utilize video conferencing tools to engage and attract your customers and CFO virtually!
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  • Lesson Overview

 

Did you know that in most Fortune 500 credit and collections teams, it was found that most employees cover their webcam,  just in case they accidentally turned it on!

Why? Because they lacked confidence.

Even though research, communication, and collaboration are integral practices for every credit and collection professional, many are not accustomed to doing these core competencies virtually.  

Join Douglas Hall, expert business strategist, virtual engagement pioneer, and President of D. Advocate & Associates, as he shares 6 factors in mastering (and enjoying) your virtual meetings - whether with your customer or CFO. 

Key Takeaways Include:

1. Calvin’s checklist to improve your virtual meeting set-up and tools.

2. The cycle of success and theory behind virtual flight school (~a process to help you understand the virtual journey and achieve the highest level of confidence and individual satisfaction)

3. Innovative ways to utilize video to engage the audience

4. Zoom and other conferencing platform options

Instructor
Douglas Hall · President, D. Advocate and Associates

Douglas Hall is a former Executive at Virtual Communication Startup, with overall  22 years of experience. He oversights executive-level projects, provides mentoring and is a virtual engagement pioneer.  

CURRICULUM

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Virtual Credit and Collections: How to Ace Your Meetings?

Join this webinar to know how to utilize video conferencing tools to engage and attract your customers and CFO virtually!

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About this course

promoImage
description
lessonOverview

 

Did you know that in most Fortune 500 credit and collections teams, it was found that most employees cover their webcam,  just in case they accidentally turned it on!

Why? Because they lacked confidence.

Even though research, communication, and collaboration are integral practices for every credit and collection professional, many are not accustomed to doing these core competencies virtually.  

Join Douglas Hall, expert business strategist, virtual engagement pioneer, and President of D. Advocate & Associates, as he shares 6 factors in mastering (and enjoying) your virtual meetings - whether with your customer or CFO. 

Key Takeaways Include:

1. Calvin’s checklist to improve your virtual meeting set-up and tools.

2. The cycle of success and theory behind virtual flight school (~a process to help you understand the virtual journey and achieve the highest level of confidence and individual satisfaction)

3. Innovative ways to utilize video to engage the audience

4. Zoom and other conferencing platform options
instructor
name title image description
Douglas Hall President, D. Advocate and Associates

Douglas Hall is a former Executive at Virtual Communication Startup, with overall  22 years of experience. He oversights executive-level projects, provides mentoring and is a virtual engagement pioneer.  
   
recommendation
image tag title description link duration
Recruiting and Talent Management Fireside Chat: Leadership Language Join this webinar on Leadership Language by John to not only make the most out of language but also to bring about an effect on the lives of other people. https://academy.highako.com/fireside-chat-leadership-language 60 Mins
Recruiting and Talent Management Hiring & Developing Top Credit Talent in 2021 | Secrets Unlocked Join our experts as they discuss the key strategies to attract the right talent and develop a roadmap for long-term growth in the credit department https://academy.highako.com/credit-staffing-2021-hiring-strategies-to-attract-top-talent 60 Min

Curriculum58 Mins

  • How to Build a Connection Virtually with Your Credit and Collections Teams ( ~4 Mins )
  • Preview
    How to Build a Connection Virtually with Your Credit and Collections Teams
  • Introduction to Calvin's Checklist (~4 Mins )
  • Preview
    Introduction to Calvin's Checklist
  • Elements of Calvin's Checklist (~17 Mins )
  • Connectivity | Calvin's Checklist Element I
  • Audio | Calvin's Checklist Element II
  • Lights | Calvin's Checklist Element III
  • Video | Calvin's Checklist Element IV
  • Integration | Calvin's Checklist Element V
  • Network | Calvin's Checklist Element VI
  • Being Confident: The Ultimate Guide (~11 Mins )
  • Being Confident in a Virtual Setting
  • Importance of Knowing How to Use your Meeting Features
  • The Individual Journey
  • The Virtual Flight School (~4 Mins )
  • The Virtual Flight School
  • Q and A ( ~20 Mins )
  • How to Recommend Someone to Make Improvements in their Audio or Video During a Virtual Meeting?
  • What Should Be the Recommended Duration for Any Webinar?
  • How to Not Feel Awkward While Turning Your Camera on, Since We Can Never Know How The Other Person Will Judge/React?
  • How to Change Your Name on the Thumbnail During a Meeting?
  • Open Discussion

About this course

promoImage
description
lessonOverview

 

Did you know that in most Fortune 500 credit and collections teams, it was found that most employees cover their webcam,  just in case they accidentally turned it on!

Why? Because they lacked confidence.

Even though research, communication, and collaboration are integral practices for every credit and collection professional, many are not accustomed to doing these core competencies virtually.  

Join Douglas Hall, expert business strategist, virtual engagement pioneer, and President of D. Advocate & Associates, as he shares 6 factors in mastering (and enjoying) your virtual meetings - whether with your customer or CFO. 

Key Takeaways Include:

1. Calvin’s checklist to improve your virtual meeting set-up and tools.

2. The cycle of success and theory behind virtual flight school (~a process to help you understand the virtual journey and achieve the highest level of confidence and individual satisfaction)

3. Innovative ways to utilize video to engage the audience

4. Zoom and other conferencing platform options
instructor
name title image description
Douglas Hall President, D. Advocate and Associates

Douglas Hall is a former Executive at Virtual Communication Startup, with overall  22 years of experience. He oversights executive-level projects, provides mentoring and is a virtual engagement pioneer.  
   
recommendation
image tag title description link duration
Recruiting and Talent Management Fireside Chat: Leadership Language Join this webinar on Leadership Language by John to not only make the most out of language but also to bring about an effect on the lives of other people. https://academy.highako.com/fireside-chat-leadership-language 60 Mins
Recruiting and Talent Management Hiring & Developing Top Credit Talent in 2021 | Secrets Unlocked Join our experts as they discuss the key strategies to attract the right talent and develop a roadmap for long-term growth in the credit department https://academy.highako.com/credit-staffing-2021-hiring-strategies-to-attract-top-talent 60 Min

Curriculum58 Mins

  • How to Build a Connection Virtually with Your Credit and Collections Teams ( ~4 Mins )
  • Preview
    How to Build a Connection Virtually with Your Credit and Collections Teams
  • Introduction to Calvin's Checklist (~4 Mins )
  • Preview
    Introduction to Calvin's Checklist
  • Elements of Calvin's Checklist (~17 Mins )
  • Connectivity | Calvin's Checklist Element I
  • Audio | Calvin's Checklist Element II
  • Lights | Calvin's Checklist Element III
  • Video | Calvin's Checklist Element IV
  • Integration | Calvin's Checklist Element V
  • Network | Calvin's Checklist Element VI
  • Being Confident: The Ultimate Guide (~11 Mins )
  • Being Confident in a Virtual Setting
  • Importance of Knowing How to Use your Meeting Features
  • The Individual Journey
  • The Virtual Flight School (~4 Mins )
  • The Virtual Flight School
  • Q and A ( ~20 Mins )
  • How to Recommend Someone to Make Improvements in their Audio or Video During a Virtual Meeting?
  • What Should Be the Recommended Duration for Any Webinar?
  • How to Not Feel Awkward While Turning Your Camera on, Since We Can Never Know How The Other Person Will Judge/React?
  • How to Change Your Name on the Thumbnail During a Meeting?
  • Open Discussion