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Credit Manager Courses: Upskill Yourself for the Next C-Suite Position
Enroll for this guidebook and return with expert level understanding on key performance indexes, credit risk assessment methods, cash-conversion cycle, leadership skills and much more

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Understanding the Credit and Collections KPIs
Improve your team's productivity and process efficiency by understanding and tracking company metrics like DSO and CEI. This course helps to understand all your collection kpi's and credit metrics also.
Credit Manager
O2C
1-2 Hours
Foundation
KPIs and Reporting
Credit
course
Short Course
<60 Mins
Beginner
Collections_New
courses-for-highako-homepage
60 mins
4 Modules
courses-for-highako-universal
FREE
120 Mins

Credit Teams Driving Profitable Sales | B2b Pro-Sales Training
Course for Credit Managers on how to reduce bad-debt and drive sales with improved processes.
Advanced
Short Course
Old
<60 Mins
Credit_New
FREE
120 Mins

Customer Visit Best Practices for a Credit Manager
This training course explains how credit customer visits can provide the credit department with significant and valuable information about a business and its operations.
Credit Manager
O2C
Foundation
Up to 1 Hour
Credit Scoring
Collections Prioritization
Collection Call Negotiations
Prioritization
Credit
course
Short Course
<60 Mins
Beginner
Credit_New
60 Mins

Eliminating B2B Payment Frauds | Check and Bulk Transfer Frauds
This course helps you identify gaps in your payment processes that can be an enabler of fraud.
Credit Manager
O2C
> 2 Hours
Foundation
Up to 1 Hour
Credit Scoring
A/R Frauds and Laws
Credit
course
FREE
60 Mins

How to Effectively Manage Credit Department Stress
This online credit manager's course highlights how you could improve your credit team’s productivity through smart goals and stress management.
Short Course
<60 Mins
Intermediate
Credit_New
Popular
FREE
120 min

B2B Portfolio Risk Analysis During a Recession
Learn all about portfolio-risk analysis, corporate credit analysis and bad-debt reserve calculation and estimates for credit managers
Credit Manager
Advanced
O2C
> 2 Hours
Credit Policy
Credit Scoring
Portfolio Analysis
Credit Director
Credit
course
FREE
90 Mins

Cash Conversion Cycle Training for Credit Managers
Course to identify maturity gaps in the Time-to-Cash cycle. Easy 8-step model for taking corrective measures to improve working capital
Short Course
FREE
60 Mins

Decoding Trade Credit Insurance: Risks, Concerns and Selecting the Right Plan
This course will help you evaluate credit insurance plans that suit your company’s needs to mitigate risks, reduce bad debt write-offs and lower your past dues.
Credit Manager
Advanced
O2C
Up to 1 Hour
Credit Scoring
A/R Financing
Credit
course
Short Course
Intermediate
Beginner
Credit_New
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
30 min

How to Secure Your Customer's Debt with UCC Filings and Liens
This online course will help you understand UCC filings and liens and how they could minimize write-offs and stabilize working capital.
Credit Manager
Advanced
O2C
> 2 Hours
A/R Frauds and Laws
A/R Financing
Credit
course
FREE
80 Mins

Cost vs Value: Credit Department in the Eyes of CFO
Watch this online credit management training on how the credit teams could maximize the A/R turnover and bring the best value proposition to the senior management.
Credit Manager
Trending
Advanced
O2C
> 2 Hours
Credit Policy
Credit Scoring
Portfolio Analysis
KPIs and Reporting
Credit Director
Credit
course
40 Mins

5 C's of Credit Management: A New Way of Credit Analysis
Watch this tutorial to get a brief idea about what factors to look into while performing a credit analysis.
Short Course
Old
<60 Mins
Intermediate
Credit_New
FREE
50 Mins

Credit and Debt Collection Laws for A/R
Online 70 minutes crash course on conventional credit and collection laws including FDCPA, FCRA, ECOA, and Antitrust.
Credit Manager
O2C
1-2 Hours
Foundation
Credit Scoring
A/R Frauds and Laws
Collection Call Negotiations
Credit
course
Short Course
<60 Mins
Beginner
Credit_New
courses-for-highako-homepage
60 mins
5 Modules
courses-for-highako-universal
FREE
70 Mins

Credit Data to Decisions– Navigating Bankruptcies and SMB Risk
Watch this tutorial as the experts share some strategies that best-performing credit teams have adopted to alleviate risk and make better credit decisions.
Credit Manager
Credit Analyst
Collections Analyst
Deductions Manager
Credit Policy
Credit Scoring
Portfolio Analysis
A/R Manager
Deductions Analysts
Bankruptcy
Credit Skillcon 21
Credit
course
FREE
60 Mins

Effective Credit and Collection Strategies During Recession
This course gives you effective credit and collection strategies that can be used by credit managers during an economic downturn.
Credit Manager
Advanced
O2C
1-2 Hours
Credit Scoring
Collection Emails and Letters
Collections Prioritization
Collection Call Negotiations
Credit
course
Short Course
<60 Mins
Collections_New
Popular
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
60 Mins

Oracle Credit Policies & Scoring Models
Credit management guide to define credit policies in Oracle starting from defining credit checklists to automatic scoring rules.
Credit Analyst
Oracle
Foundation
Up to 1 Hour
Credit Policy
Credit Scoring
Portfolio Analysis
Credit
course
ERP
15 Mins

O2C Business Intelligence & Reporting | SAP, Microsoft & Tableau
Watch this tutorial to compare some best-in-class business intelligence software. Evaluate based on different criteria including data acquisition, data blending, predictive analysis and many more!
Credit Manager
Advanced
SAP
Up to 1 Hour
KPIs and Reporting
Credit
course
ERP
FREE
40 Mins

SAP S/4 HANA Credit Management Reporting and Analytics
This specialization course revolves around SAP S/4 HANA, a 20th century ERP that introduces you to the automated world of credit and receivables management through a “unified global view” of your customers.
Credit Manager
Advanced
SAP
Up to 1 Hour
Credit Policy
Credit Scoring
KPIs and Reporting
Credit
course
ERP
FREE
40 Mins

Credit Skillcon '21: Manager Bundle
Get access to three workshops on assessing creditworthiness, building excel deductions dashboards and onboarding new customers by Bob Shultz and Jessica Butler for $282.75.
Credit Manager
Deductions Manager
A/R Manager
$282.75

Credit Policy Training for Trade Creditors
This training course on credit policy gives a detailed perspective on the benefits of an integrated credit, collections and dispute management policy as well as a framework to build the credit policy.
Credit Manager
Advanced
O2C
Up to 1 Hour
Credit Policy
Credit Scoring
Portfolio Analysis
Stakeholder Management
Credit
course
FREE
50 Mins

Evaluating Third-Party Collection Agency for Delinquent Accounts
This online course will help you understand delinquent accounts and get insights on various third-party collection agencies and how you can leverage it to your best advantage.
Credit Manager
Advanced
O2C
Up to 1 Hour
KPIs and Reporting
Collections Prioritization
Collection Call Negotiations
Credit
course
Short Course
Intermediate
Collections_New
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
50 Mins

Preference Provision in Bankruptcy: Keeping Your A/R Safe
Learn how preference provision defenses in the bankruptcy code could be leveraged by vendors or creditors to get some payments on A/R
Credit Manager
Credit Analyst
Advanced
O2C
Up to 1 Hour
Collections Analyst
Deductions Manager
A/R Frauds and Laws
A/R Manager
Deductions Analysts
Bankruptcy
Spotlight
course
FREE
60 Mins

Attorney Insights: Riding the Bankruptcy 2.0 Wave in 2022
Watch this tutorial as the attorneys discuss SBRA, preference law, consignment, and reclamation rights to help a trade creditor protect their business against bankruptcy proceedings.
Credit Manager
Credit Analyst
Advanced
O2C
Up to 1 Hour
Collections Analyst
Deductions Manager
A/R Frauds and Laws
A/R Manager
Deductions Analysts
Bankruptcy
Credit Skillcon 21
Credit Director
Credit
course
60 Mins

Hiring & Developing Top Credit Talent | Secrets Unlocked
Join our experts as they discuss the key strategies to attract the right talent and develop a roadmap for long-term growth in the credit department.
Credit Manager
Credit Analyst
Advanced
O2C
Up to 1 Hour
Collections Analyst
Deductions Manager
A/R Manager
Deductions Analysts
Recruiting and Talent Management
Credit Skillcon 21
Credit Director
Credit
course
60 Mins

The Small Business Reorganization Act: What it Means to the Credit Grantor
Watch this tutorial to learn about latest revisions made in SBRA and how to secure your receivables while dealing with small businesses.
Credit Manager
Credit Analyst
Advanced
O2C
Up to 1 Hour
Collections Analyst
Deductions Manager
A/R Frauds and Laws
A/R Manager
Deductions Analysts
Bankruptcy
Credit Skillcon 21
60 Mins

Creditor's Guide to Secured Transactions: How to Protect Your A/R
Discover how secured transactions can increase your sales while protecting your receivables.
Credit Manager
Latest
O2C
A/R Frauds and Laws
A/R Financing
Credit Skillcon 21
Credit
course
$79
60 Mins

Get Ready To Ride The Bankruptcy Wave
Several big retailers recently filed for bankruptcy: J. Crew, Nieman Marcus, and J.C. Penny being the most visible examples. They are only the first of many more.
Credit Manager
Bankruptcy

2021 Training Survey: Key Findings
Midsized companies (revenue from $250 million to $1 billion) and distributor/ wholesalers ere the exceptions to the norm – personalized training was the top choice by roughly half of these segments.
Credit Manager
KPIs and Reporting
highako_testtag_1
FREE

2020 Credit and AR Department Fraud Survey: Part 1
Surprisingly, dealing with frauds in 2020 appeared to be a glass half full occasion for many organizations. Credit teams were not overwhelmed with fraud attacks and for the most part, they were able to combat fraud.
Credit Manager
A/R Frauds and Laws
FREE

2020 Credit and AR Department Fraud Survey: Part 2
Question: Please tell us what your credit organization has done in the past year, or that is currently being done, to prevent or reduce fraud. This can include everything from training to process improvements to technology deployments to new controls.
Credit Manager
A/R Frauds and Laws
FREE

Alternatives to Bank Financing: Factoring, LOC, Guarantees and Bonds
Learn how to leverage bond or guarantee to establish financial security and get monetary compensation.
Short Course
Old
<60 Mins
Intermediate
Credit_New
FREE
80 Mins

How To Take Credit Decisions Using The Porter's Five Forces Model
Watch this credit manager's tutorial and learn how you could improve your credit decision making process by applying the Porter's Five Forces model.
Credit Manager
O2C
Foundation
Up to 1 Hour
Credit Policy
Portfolio Analysis
Credit Director
Credit
course
Credit Risk Mitigation
40 Mins

Consignment Documentation and Reclamation in UCC, Bankruptcy Code: A Creditors Guide
Watch this trade creditors guide on how to document and perfect consignment and reclamation under UCC and bankruptcy code.
Short Course
Old
<60 Mins
Intermediate
Credit_New
FREE
60 Mins

SAP FSCM Training: 3 Steps to Streamline Your Dispute Management Process
Watch this SAP FSCM Training and learn the steps to implement dispute case management processes.
SAP
Up to 1 Hour
Deductions Manager
ERP Fundamentals
Deductions 101
Deductions Analysts
Deductions
course
ERP
FREE
15 Mins

Cash Application KPIs and Reporting
Learn how to monitor cash application KPIs and Know everything about cash application process, its implementation to achieve your business goals
Credit Manager
Latest
Trending
Foundation
Up to 1 Hour
KPIs and Reporting
A/R Manager
Cash Reconciliation
A/R
course
Short Course
Intermediate
Cash App_New
Popular
courses-for-highako-homepage
20 mins
2 Modules
courses-for-highako-universal
FREE
20 Mins

Virtual Banking: Solution to Credit Risk Problems
Learn how AI in Credit Risk Management could mitigate financial risks to increase a company’s profit
Credit Manager
O2C
Foundation
Up to 1 Hour
Portfolio Analysis
Trade Credit and Compliance
Prioritization
Credit
course
FREE
60 Mins

B2B Frauds & Cybersecurity Fire Drill for Credit & A/R Teams
Watch this tutorial by Wanda Borges to learn real-life examples and practical steps to thwart cyber frauds in office or while working remotely
Short Course
Old
<60 Mins
Beginner
Credit_New
FREE
60 Mins

Fireside Chat: Cybersecurity for Credit & A/R Teams
Watch this open mic discussion by the experts Wanda Borges, Chris Finch & Michael Byrne. Get to know their real life cyber fraud stories. Learn how to identify the red flags and take immediate actions to dodge frauds!
course
All Persona
FREE
59 Mins

The Art Of Mastering Presentations: Best Practices You Need to Know
This course will teach you how to master the art of giving presentations and improve your ability to deliver in front of a variety of audiences.
Credit Manager
Credit Analyst
O2C
Foundation
Up to 1 Hour
Recruiting and Talent Management
Prioritization
Credit Director
Treasurer
FREE
30 Mins

Cash Application Lockbox Remittance 101
Watch this tutorial and understand the basic components of lockbox remittance processing in a cash application.
O2C
Up to 1 Hour
A/R Manager
Cash Reconciliation
A/R
course
Short Course
<60 Mins
Beginner
Cash App_New
courses-for-highako-homepage
60 mins
courses-for-highako-universal
FREE
30 Mins

Complete Guide to Different Payment Options in Cash Application
Leverage this A/R manager’s guide and learn how to deal with processing variables to improve your existing cash application process.
Credit Manager
O2C
Foundation
Up to 1 Hour
A/R Manager
Cash Reconciliation
Treasurer
A/R
course
Short Course
<60 Mins
Intermediate
Cash App_New
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
30 Mins

EDI vs API in Cash Application - A Detailed Comparison
This tutorial will help A/R managers by giving a detailed overview of API-EDI in cash application and how it can be leveraged in B2B communications.
Advanced
O2C
Up to 1 Hour
A/R Manager
Cash Reconciliation
A/R
course
FREE
30 Mins

Exploring Different Payment Alternatives for a Better Cash Flow
Collections Analyst course on Payment Alternatives that can be used nowadays for faster and a more secure payments, thus boosting the cash flow of an organization.
Short Course
Old
<60 Mins
Intermediate
Cash App_New
FREE
30 Mins

Selecting the Right Cash Forecasting Model for Your Business
Watch this A/R Manager's tutorial and understand how to evaluate your cash reconciliation and cash forecasting strategies to improve visibility and transparency.
Latest
O2C
Up to 1 Hour
A/R Manager
Cash Reconciliation
Cash Forecasting And Month-End Close
Credit Skillcon 21
Treasurer
A/R
course
Short Course
<60 Mins
Intermediate
Treasury_New
courses-for-highako-homepage
60 mins
5 Modules
courses-for-highako-universal
FREE
45 Mins

A/R Manager's Guide to Month-End Close Process
Understand the fundamentals of the month end close process, four of the biggest account closing challenges and finally build a comprehensive month-end close checklist.
Advanced
Short Course
<60 Mins
Credit_New
Popular
FREE
30 Mins

Remittance Processing 101 for A/R Analysts
This course on remittance processing in cash application aims to revolutionize the b2b payment space by reconciling the major challenges of manual processing in cash application.
Latest
O2C
Foundation
Up to 1 Hour
A/R Manager
Cash Reconciliation
Collector
Collections
A/R
course
FREE
30 Mins

How to Handle No Remittance Advice in Cash Application
Watch this course on remittance advice and simplify the record-keeping process of specific invoices for A/R analysts now!
Latest
O2C
Foundation
Up to 1 Hour
A/R Manager
Cash Reconciliation
course
Short Course
<60 Mins
Intermediate
Cash App_New
courses-for-highako-homepage
60 mins
4 Modules
courses-for-highako-universal
FREE
10 Mins

ABC's of Trade Deductions and Settlement Methods
Understand the three common methods for trade deduction settlements in this free course. Along with that, Kim Ericson covers performance based allowances.
O2C
Foundation
Up to 1 Hour
Deductions Manager
Deductions Resolution
Deductions 101
Deductions Analysts
Deductions
course
Short Course
<60 Mins
Beginner
Deductions_New
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
20 Mins

Building a Deductions Dashboard for Senior Management
This course helps you learn how to create an effective deductions dashboard with real-time examples for the senior stakeholders.
Advanced
O2C
Up to 1 Hour
Deductions Manager
KPIs and Reporting
Deductions Resolution
Deductions 101
Deductions
course
Short Course
<60 Mins
Deductions_New
Popular
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
20 Mins

Deductions Management Maturity Model: How to Optimize Your Process
Understand deductions resolution methods, timely review and follow up, cross-functional team setup.
O2C
Foundation
Up to 1 Hour
Deductions Manager
Deductions Resolution
Deductions
course
Short Course
<60 Mins
Intermediate
Deductions_New
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
15 Mins

Mitigating the Challenges of Trade Deductions
Deduction Panel Discussion for CPG finance professionals to help them with 2021 latest trends in payment deductions, optimizing the supply chain, remote management of deductions workforce
Advanced
Up to 1 Hour
Deductions Manager
Deductions Resolution
Big Box Retailers
Deductions
course
Short Course
<60 Mins
Deductions_New
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
50 Mins

Big Box Retailer Deductions: Benchmarking Survey & Best Practices
Plug your bottom-line leaks and improve your deductions management process
Advanced
Deductions Manager
Deductions Resolution
Big Box Retailers
Deductions
course
Short Course
<60 Mins
Deductions_New
Popular
courses-for-highako-homepage
60 mins
2 Modules
courses-for-highako-universal
FREE
40 Mins

Creating Excel Deductions Dashboard for Senior Management
Join this live workshop with Jessica Butler, founder of Attain Consulting Group to learn how you can use Excel to build your deduction dashboard!
Credit Manager
Advanced
O2C
Foundation
Deductions Manager
KPIs and Reporting
A/R Manager
Credit Skillcon 21
Live Event
Deductions
course
Short Course
<60 Mins
Deductions_New
courses-for-highako-homepage
60 mins
3 Modules
courses-for-highako-universal
FREE
240 Mins

Virtual Credit and Collections: How to Ace Your Meetings?
Join this webinar to know how to utilize video conferencing tools to engage and attract your customers and CFO virtually!
O2C
Up to 1 Hour
Recruiting and Talent Management
Soft Skill
course
All Persona
FREE
58 Mins

From Bebop to Hip Hop- Managing Multi Generational Credit Teams
4 generations means 4 approaches to work. Join this session to learn how to manage and avoid generational stereotypes in the credit department
O2C
Up to 1 Hour
Recruiting and Talent Management
Soft Skill
course
All Persona
60 Mins

Leadership Language Masterclass
Join this webinar on Leadership Language by John to not only make the most out of language, but also to bring about an effect on the lives of other people.
Up to 1 Hour
Recruiting and Talent Management
Soft Skill
course
All Persona
FREE
60 Mins

O2C Soft Skills Masterclass: How to Stand Out from the Crowd
Discover 5 must-have soft skills that credit teams need in this new normal. Learn 7 essential work skills and 6 rules of networking at the workplace.
O2C
Up to 1 Hour
Stakeholder Management
Soft Skill
course
FREE
60 Mins

Fireside Chat: Build a High Performing O2C Team with Deeper Dialogues
Watch this session to get insights and guidance on ways to achieve the stunning alchemy of solid language to improve your leadership skill
Up to 1 Hour
Recruiting and Talent Management
Soft Skill
course
All Persona
60 Mins

Effective Collaboration Skills for Credit Management
Join this webinar to optimize your workflow processes by collaborating with cross-functional teams and make better credit-decision processes.
Latest
O2C
Up to 1 Hour
Recruiting and Talent Management
Soft Skill
course
All Persona
50 Mins

Selecting the Right Cash Application Technology
Struggling to automate your A/R processes with the right technology? Learn how to automate your A/R processes with the right technology and achieve a better auto-posting rate.
Short Course
Old
<60 Mins
Intermediate
Cash App_New
FREE
15 Mins

Credit Managers Guide to CECL: Planning and Implementation Methods
Watch this online training to understand what is CECL (Current Expected Credit Loss ) and how to prepare for it
Short Course
Old
<60 Mins
Intermediate
Credit_New
FREE

How Credit Managers Can Deal with Great Resignation
Online course for credit managers on how they can deal with the "Great Resignation".
Credit Manager
O2C
Recruiting and Talent Management
Credit Director
course
FREE
45 Mins

Credit and Collections Career Development Tutorial
Join us for an intriguing discussion, and you'll walk away with great strategies to think deeply about your development needs.
Credit Manager
Recruiting and Talent Management
Credit
Career Growth Compass
course
FREE
60 Mins
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