- What is the Significance of Soft Skills in Credit & Collections (~ 5 Mins)
-
Significance of Soft Skills 101
- Top 5 Soft Skills Credit Employees Should Know (~ 3 Mins)
-
5 Soft Skills Credit Employees Need Today
- 7 Work Skills to Make You More Marketable (~ 2 Mins)
-
7 Work Skills to Make You More Marketable
- What Soft Skills are Credit Managers Looking for? (~ 10 Mins)
-
What Soft Skills are Credit Managers Looking for?
-
Importance of Soft Skills in the Workplace
- 7 Most Valuable Soft Skills for Creditors (~ 30 Mins)
-
Communication Skills
-
Teamwork/Collaboration
-
Adaptability
-
Problem Solving
-
Analytical/Critical Thinking
-
Conflict Resolution
-
Time Management
- Top 6 Rules for Business Networking for Creditors (~ 2 Mins)
-
6 Rules for Networking at Workplace
- Q&A : Open Discussion (~ 6 Mins)
-
Is it Appropriate to Ask the Same Question Multiple Times?
-
How to Handle Massive Amounts of Email?
![](https://f.hubspotusercontent10.net/hubfs/7386813/Credit%20Soft%20SkillCon/JB2.png)
![](https://everpath-course-content.s3-accelerate.amazonaws.com/instructor%2Fh_venkatesan_originlearning_com_gmg9t5%2Fpublic%2F1618486794%2FAsset+-+orange.1618486785322.png)
Earn a free online certificate now!
![](https://7386813.fs1.hubspotusercontent-na1.net/hubfs/7386813/Beta%20Launch/Jerry%20Bailey%20(1)%20(1)%201.png)
Share Your Credentials with The World!
Add the certificate to your LinkedIn profile with a single click. You will also be able to download, print and share this certificate through your profile page on Highako Academy.
- Lesson Overview
“Will Artificial Intelligence replace my job as a credit and collections expert?”
One of the most common and feared questions in this digital transformation era. While automation is ready to take the world by storm, you can still beat it.
How? With Soft Skills!
As a credit and collections professional, you could be a master of all technical skills. However, to stand out and climb the career ladder, you need to display adaptability, time management, collaboration, conflict resolution, negotiation- just to name a few of the most essential skills!
In this video tutorial, you will learn:
1. 5 must-have soft-skills- Communication, Engagement, Teamwork, Problem-solving, Leadership
2. 7 work skills to make you more marketable- Collaboration, Adaptability, Critical thinking, Conflict resolution, Time management, and more
3. 6 rules of networking at work and its importance
4. Key skills hiring managers are looking for
RECOMMENDED FOR YOU
![](https://cc.sj-cdn.net/instructor/2k5p8t2cq73m4-highako/courses/2nuaz3s8x8rr3/promo-image.1637601974.png)
O2C Soft Skills Masterclass: How to Stand Out from the Crowd
Discover 5 must-have soft skills that credit teams need in this new normal. Learn 7 essential work skills and 6 rules of networking at the workplace.
promoImage | ![]() |
||||||||||||||||||||||||
description |
|
||||||||||||||||||||||||
instructor |
|
||||||||||||||||||||||||
recommendation |
|