Highako Academy - A Micro Learning Platform For Credit, Collections and Treasury Management

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Grow Your Career in

Accounts Receivable

Treasury

Our Certifications give you recognition, and real-world skills to fast forward your career in Order-to-Cash & Treasury. Join 25,000+ professionals who accelerated to leadership roles with Highako.

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Professionals across 3000+ companies use Highako to grow

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Gain Industry-Recognized Certificates

Join 25,000+ finance professionals who've grown their careers through Highako Certifications.

Credit

Gain mastery of all business credit disciplines required to make informed credit decisions.

Collections

Master collections negotiation skills & techniques required to collect effectively in compliance with FDCPA.

Deductions

Learn to effectively manage deductions and develop procedures to eliminate recurring deductions issues.

Cash Applications

Learn to resolve exceptions fast & accurately and improve the month-end closure process to accelerate cash flow.

Treasury

Develop the skills required to execute critical functions related to cash forecasting, corporate liquidity, and risk management.

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Learn From World-Class Instructors

Our instructors are leading subject matter experts and industry veterans who bring valuable real-world

experience to designing practical courses & certifications to enhance your career.

Robert Shultz has over thirty years of experience as a global credit and financial executive for large multinational companies.

As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in various industries.

As the founder of Attain Consulting Group, a deduction, and chargeback management advisory firm, Jessica Butler is passionate about helping her clients improve profitability and take control of deductions.

Prior to starting Attain, Jessica was a Partner in the global accounting and advisory firm of Grant Thornton LLP.

As the Chief Operating Officer of The FENG, Bruce has assisted more than 30,000+ finance executives to stay up-to-date with their financial matters.

He has worked in multiple treasury assignments in countries throughout Asia, Africa, and Europe and with all levels of management up to and including the CEO level.

John M. Donovan is a senior financial services executive specializing in all aspects of the Order-to-Cash and back-office processes.

He managed several global A/R portfolios for major Fortune 100 and 500 high-growth companies in various stages of delivery and transition, as well as small companies in a startup and growth mode.

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Learn New Skills

Get up to speed quickly on popular finance topics with our free short courses.

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Earn Recognition

Grow your career by completing certifications and adding industry-recognized badges to your LinkedIn profile.

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Ready to Advance Your Career?

Learn In-Demand Skills

Take self-paced, online courses by industry experts to gain in-demand finance skills you need to succeed.

Earn Resume-Worthy Credentials

Earn industry-recognized credentials you can add to your LinkedIn profile to demonstrate your expertise to current and future employers.

Advance your career

Invest in yourself and your career by gaining the latest digital finance skills to drive workplace productivity.

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The Small Business Reorganization Act: What it Means to the Credit Grantor

Watch this tutorial to learn about latest revisions made in SBRA and how to secure your receivables while dealing with small businesses.

Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Frauds and Laws A/R Manager Deductions Analysts Bankruptcy Credit Skillcon 21

Financial Statement Analysis for Commercial Credit Teams

Financial statement analysis plays a major role for credit operations. Analyzing financial statements like balance sheet, income statement and cash flow statements requires few techniques & insights and helpful in all credit decisions.

Financial statement analysis for trade credit analysts course

Credit Analyst Credit Scoring Credit course

Credit and Collections Laws Certified

This online certification program is designed to equip credit professionals at all levels with business-critical skills across FDCPA, ECOA, Antitrust Laws, and Bankruptcy Preference Claims.

mini-certification-course Old <240 Mins Beginner Certification Collections_New courses-for-highako-homepage courses-for-highako-certification 300 mins 7 Modules 6 Modules courses-for-highako-universal

UCC Filings & Liens Certified

This online certification program aims to give credit professionals of all levels the tools they need to safeguard their outstanding debt through UCC filings and secured transactions.

mini-certification-course Old Beginner Certification Credit_New courses-for-highako-homepage courses-for-highako-certification 180 mins 4 Modules courses-for-highako-universal

Financial Statement Analysis Certified

This online certification program is designed to offer credit professionals an in-depth understanding of the different tools and approaches for interpreting financial ratios and financial statements to determine your customer's creditworthiness.

mini-certification-course <120 Mins <240 Mins Beginner Certification Credit_New Popular courses-for-highako-homepage courses-for-highako-certification 180 mins 4 Modules courses-for-highako-universal

5 C's of Credit Management: A New Way of Credit Analysis

Watch this tutorial to get a brief idea about what factors to look into while performing a credit analysis.

Short Course Old <60 Mins Intermediate Credit_New

Oracle Advanced Collection Training: Universal Work Queue

Watch this tutorial on oracle advanced collections and understand what is a collector’s work queue, its use and the tasks preferred by a collection’s agent.

Oracle Foundation Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization

A/R Aging Report Customization & Analysis In NetSuite

This NetSuite course will help you build up your skills to detect invoices that pay slowly, netsuite report customization and identify possible collection issues.

Advanced NetSuite Up to 1 Hour Collections Analyst KPIs and Reporting Collections Prioritization Collections course ERP

ABC's of Trade Deductions and Settlement Methods

Understand the three common methods for trade deduction settlements in this free course. Along with that, Kim Ericson covers performance based allowances.

O2C Foundation Up to 1 Hour Deductions Manager Deductions Resolution Deductions 101 Deductions Analysts Deductions course Short Course <60 Mins Beginner Deductions_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Big Box Retailer Deductions: Benchmarking Survey & Best Practices

Plug your bottom-line leaks and improve your deductions management process

Advanced Deductions Manager Deductions Resolution Big Box Retailers Deductions course Short Course <60 Mins Deductions_New Popular courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Cost vs Value: Credit Department in the Eyes of CFO

Watch this online credit management training on how the credit teams could maximize the A/R turnover and bring the best value proposition to the senior management.

Credit Manager Trending Advanced O2C > 2 Hours Credit Policy Credit Scoring Portfolio Analysis KPIs and Reporting Credit Director Credit course

Preference Provision in Bankruptcy: Keeping Your A/R Safe

Learn how preference provision defenses in the bankruptcy code could be leveraged by vendors or creditors to get some payments on A/R

Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Frauds and Laws A/R Manager Deductions Analysts Bankruptcy Spotlight course

Credit Scoring Rules and How to Configure them in SAP

Training to help credit analysts configure scoring rules in SAP. Learn how to define credit segments, rating procedures, scoring formulas, and credit limits to build a robust scoring model in SAP.

Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP

D365 Collections Case Management: Improve Your Recovery Rate

Watch this D365 tutorial that provides a single source of truth workspace which enables you to manage and follow-up on all open invoices in just a few steps.

Advanced Microsoft Dynamics Up to 1 Hour Collections Analyst Credit Scoring Collection Emails and Letters Collections course ERP

Credit Bureau Data and How to Capture them in SAP

SAP hands-on course on how to capture external agency data and ratings.

Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP

Decoding Trade Credit Insurance: Risks, Concerns and Selecting the Right Plan

This course will help you evaluate credit insurance plans that suit your company’s needs to mitigate risks, reduce bad debt write-offs and lower your past dues.

Credit Manager Advanced O2C Up to 1 Hour Credit Scoring A/R Financing Credit course Short Course Intermediate Beginner Credit_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Deductions Management Maturity Model: How to Optimize Your Process

Understand deductions resolution methods, timely review and follow up, cross-functional team setup.

O2C Foundation Up to 1 Hour Deductions Manager Deductions Resolution Deductions course Short Course <60 Mins Intermediate Deductions_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Oracle Customer Data Management Training

This course introduces you to Oracle trading community architecture. It also explains how to leverage Oracle functionalities to group and streamline payment for all of your customers.

Credit Analyst Oracle 1-2 Hours Foundation Credit Application Credit course ERP

SAP Credit Management Training | Credit Scoring & Approval workflows

Learn how SAP makes it simpler for you to calculate credit scores by configuring information from various external and internal sources, automating credit decisions and streamlining workflow to onboard customers.

Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP

Eliminating B2B Payment Frauds | Check and Bulk Transfer Frauds

This course helps you identify gaps in your payment processes that can be an enabler of fraud.

Credit Manager O2C > 2 Hours Foundation Up to 1 Hour Credit Scoring A/R Frauds and Laws Credit course

Creditor's Guide to Secured Transactions: How to Protect Your A/R

Discover how secured transactions can increase your sales while protecting your receivables.

Credit Manager Latest O2C A/R Frauds and Laws A/R Financing Credit Skillcon 21 Credit course

Effective Credit and Collection Strategies During Recession

This course gives you effective credit and collection strategies that can be used by credit managers during an economic downturn.

Credit Manager Advanced O2C 1-2 Hours Credit Scoring Collection Emails and Letters Collections Prioritization Collection Call Negotiations Credit course Short Course <60 Mins Collections_New Popular courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

SAP Customer Master Data Management | T-codes and Best Practices

This course not only provides you with the requisite T-codes but also takes you through different steps to capture customer master data including general, company code and sales area data in the SAP SD and FSCM modules.

Credit Analyst SAP Foundation Up to 1 Hour Credit Application Credit course ERP

Oracle Credit Policies & Scoring Models

Credit management guide to define credit policies in Oracle starting from defining credit checklists to automatic scoring rules.

Credit Analyst Oracle Foundation Up to 1 Hour Credit Policy Credit Scoring Portfolio Analysis Credit course ERP

O2C Business Intelligence & Reporting | SAP, Microsoft & Tableau

Watch this tutorial to compare some best-in-class business intelligence software. Evaluate based on different criteria including data acquisition, data blending, predictive analysis and many more!

Credit Manager Advanced SAP Up to 1 Hour KPIs and Reporting Credit course ERP

SAP S/4 HANA Credit Management Reporting and Analytics

This specialization course revolves around SAP S/4 HANA, a 20th century ERP that introduces you to the automated world of credit and receivables management through a “unified global view” of your customers.

Credit Manager Advanced SAP Up to 1 Hour Credit Policy Credit Scoring KPIs and Reporting Credit course ERP

Debt Collection Calling & Negotiation Training

Understand the ABCs of speaking and negotiation skills that you could use to ensure maximum ROI from each of your collection calls. This improve your debt collection skills

O2C 1-2 Hours Foundation Collections Analyst Collection Call Negotiations Collector Collections course Collection Negotiations

Credit Scoring in SAP Credit Management Module

This course helps you to tailor SAP rules to set up and customize credit checks for customers and in certain circumstances block orders while providing for control to resolve them.

Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP

Credit Teams Driving Profitable Sales | B2b Pro-Sales Training

Course for Credit Managers on how to reduce bad-debt and drive sales with improved processes.

Advanced Short Course Old <60 Mins Credit_New

Oracle Credit Management Application Workflow

This credit analyst course covers credit management process flow and its various components such as customer master records, financial data, employee workload, scoring models, checklists, approval workflows and many more!

Credit Analyst Oracle Foundation Up to 1 Hour Credit Scoring Credit course ERP

Understanding the Credit and Collections KPIs

Improve your team's productivity and process efficiency by understanding and tracking company metrics like DSO and CEI. This course helps to understand all your collection kpi's and credit metrics also.

Credit Manager O2C 1-2 Hours Foundation KPIs and Reporting Credit course Short Course <60 Mins Beginner Collections_New courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal

Collections, Worklists & Processing A/R in SAP FSCM

Learn how to prioritize your customers and apply collection strategies with this online course on collections worklist in SAP FSCM. This course helps to improve your collection management.

SAP Foundation Up to 1 Hour Collections Analyst Credit Policy Collections Prioritization Collector Collections course ERP

B2B Portfolio Risk Analysis During a Recession

Learn all about portfolio-risk analysis, corporate credit analysis and bad-debt reserve calculation and estimates for credit managers

Credit Manager Advanced O2C > 2 Hours Credit Policy Credit Scoring Portfolio Analysis Credit Director Credit course

Customizing Aging Reports in Microsoft Dynamics D365

Course on configuring & building Microsoft D365 aging period that will help you set-up customer aging process & invoicing seemlessly.

Microsoft Dynamics Foundation Up to 1 Hour Collections Analyst KPIs and Reporting Collections Prioritization Collector Collections course ERP

A-Z of Business Credit Application Training for Credit Analyst

Watch this training course to help credit analysts customize business credit applications to reflect the credit processes

Credit Analyst Trending O2C Foundation Up to 1 Hour Financial Statement Analysis Credit Application Credit course Short Course <60 Mins Beginner Credit_New Popular courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal

Credit Policy Training for Trade Creditors

This training course on credit policy gives a detailed perspective on the benefits of an integrated credit, collections and dispute management policy as well as a framework to build the credit policy.

Credit Manager Advanced O2C Up to 1 Hour Credit Policy Credit Scoring Portfolio Analysis Stakeholder Management Credit course

Credit and Debt Collection Laws for A/R

Online 70 minutes crash course on conventional credit and collection laws including FDCPA, FCRA, ECOA, and Antitrust.

Credit Manager O2C 1-2 Hours Foundation Credit Scoring A/R Frauds and Laws Collection Call Negotiations Credit course Short Course <60 Mins Beginner Credit_New courses-for-highako-homepage 60 mins 5 Modules courses-for-highako-universal

Building a Deductions Dashboard for Senior Management

This course helps you learn how to create an effective deductions dashboard with real-time examples for the senior stakeholders.

Advanced O2C Up to 1 Hour Deductions Manager KPIs and Reporting Deductions Resolution Deductions 101 Deductions course Short Course <60 Mins Deductions_New Popular courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Business Credit Report Analysis and Evaluation Tutorial

Watch this online training course on Trade Credit Report Analysis to help creditors take day-to-day credit decisions.

Credit Analyst Latest O2C Foundation Up to 1 Hour Credit Scoring Credit course Short Course <60 Mins Beginner Credit_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Credit Risk Assessment Training for Trade Creditors

This online course on evaluating your customers' creditworthiness based on factors such as the size of the company, D&B scores.

Credit Analyst O2C 1-2 Hours Foundation Credit Policy Portfolio Analysis Credit course

Customer Visit Best Practices for a Credit Manager

This training course explains how credit customer visits can provide the credit department with significant and valuable information about a business and its operations.

Credit Manager O2C Foundation Up to 1 Hour Credit Scoring Collections Prioritization Collection Call Negotiations Prioritization Credit course Short Course <60 Mins Beginner Credit_New

How to Effectively Manage Credit Department Stress

This online credit manager's course highlights how you could improve your credit team’s productivity through smart goals and stress management.

Short Course <60 Mins Intermediate Credit_New Popular

How to Secure Your Customer's Debt with UCC Filings and Liens

This online course will help you understand UCC filings and liens and how they could minimize write-offs and stabilize working capital.

Credit Manager Advanced O2C > 2 Hours A/R Frauds and Laws A/R Financing Credit course

NetSuite Collections Worklist Segmentation and Prioritization

Segment customers into buckets for faster collection operations in NetSuite.

Advanced NetSuite Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization Collector Collections course ERP

Evaluating Third-Party Collection Agency for Delinquent Accounts

This online course will help you understand delinquent accounts and get insights on various third-party collection agencies and how you can leverage it to your best advantage.

Credit Manager Advanced O2C Up to 1 Hour KPIs and Reporting Collections Prioritization Collection Call Negotiations Credit course Short Course Intermediate Collections_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

NetSuite Collections Follow-Ups and Dispute Resolution Methods

Leverage this video tutorial to recover past dues and invalid deductions

NetSuite Foundation Up to 1 Hour Collections Analyst Deductions Resolution Collection Emails and Letters Collections course ERP

Cash Conversion Cycle Training for Credit Managers

Course to identify maturity gaps in the Time-to-Cash cycle. Easy 8-step model for taking corrective measures to improve working capital

Cash Application KPIs and Reporting

Learn how to monitor cash application KPIs and Know everything about cash application process, its implementation to achieve your business goals

Credit Manager Latest Trending Foundation Up to 1 Hour KPIs and Reporting A/R Manager Cash Reconciliation A/R course Short Course Intermediate Cash App_New Popular courses-for-highako-homepage 20 mins 2 Modules courses-for-highako-universal

Reporting Day Sales Outstanding in Microsoft Dynamics D365

Watch this tutorial to find out how D365 also allows you to keep a track of each and every customer's DSO on a day-to-day basis.

Microsoft Dynamics Foundation Up to 1 Hour Collections Analyst Collections Prioritization Collector Collections course ERP

Attorney Insights: Riding the Bankruptcy 2.0 Wave in 2022

Watch this tutorial as the attorneys discuss SBRA, preference law, consignment, and reclamation rights to help a trade creditor protect their business against bankruptcy proceedings.

Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Frauds and Laws A/R Manager Deductions Analysts Bankruptcy Credit Skillcon 21 Credit Director Credit course

Hiring & Developing Top Credit Talent | Secrets Unlocked

Join our experts as they discuss the key strategies to attract the right talent and develop a roadmap for long-term growth in the credit department.

Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Manager Deductions Analysts Recruiting and Talent Management Credit Skillcon 21 Credit Director Credit course

Credit Data to Decisions– Navigating Bankruptcies and SMB Risk

Watch this tutorial as the experts share some strategies that best-performing credit teams have adopted to alleviate risk and make better credit decisions.

Credit Manager Credit Analyst Collections Analyst Deductions Manager Credit Policy Credit Scoring Portfolio Analysis A/R Manager Deductions Analysts Bankruptcy Credit Skillcon 21 Credit course

Creating Excel Deductions Dashboard for Senior Management

Join this live workshop with Jessica Butler, founder of Attain Consulting Group to learn how you can use Excel to build your deduction dashboard!

Credit Manager Advanced O2C Foundation Deductions Manager KPIs and Reporting A/R Manager Credit Skillcon 21 Live Event Deductions course Short Course <60 Mins Deductions_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Mitigating the Challenges of Trade Deductions

Deduction Panel Discussion for CPG finance professionals to help them with 2021 latest trends in payment deductions, optimizing the supply chain, remote management of deductions workforce

Advanced Up to 1 Hour Deductions Manager Deductions Resolution Big Box Retailers Deductions course Short Course <60 Mins Deductions_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Creating Collection Letters in Microsoft Dynamics D365

Do you spend a lot of time writing collection letters for your late paying customers? Now you don't have to. D365 offers you different templates for your different types of customers based on your dunning strategies.

Microsoft Dynamics Foundation Up to 1 Hour Collections Analyst Collection Emails and Letters Collector Collections course ERP

Effective Collection Calls Listening Best Practices

Watch this tutorial to learn how to become an active listener by understanding the key listening qualities a collector should have.

O2C Foundation Up to 1 Hour Collections Analyst Collection Call Negotiations Collector Collections course

NetSuite Collection Calls 101: How to Set-up Customer Calls and Follow Up

FREE online Collectors training video tutorial on setting-up customer calls and follow ups

NetSuite Foundation Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization Collection Call Negotiations Collector Collections course ERP

Oracle Advanced Collections Setup

Course to help you work with Oracle advanced collections. Learn how to configure display preferences, set-up correspondence and perform other transactional and method set-ups in Oracle.

Credit Manager Collections Analyst Credit Scoring

Understanding Credit Limit & Scoring in Microsoft Dynamics D365

Watch this online training course to understand the concepts of credit limit & scoring in D365

Credit Analyst Latest Advanced Microsoft Dynamics Up to 1 Hour Credit Scoring Credit course ERP

Cash Application Lockbox Remittance 101

Watch this tutorial and understand the basic components of lockbox remittance processing in a cash application.

O2C Up to 1 Hour A/R Manager Cash Reconciliation A/R course Short Course <60 Mins Beginner Cash App_New courses-for-highako-homepage 60 mins courses-for-highako-universal

Complete Guide to Different Payment Options in Cash Application

Leverage this A/R manager’s guide and learn how to deal with processing variables to improve your existing cash application process.

Credit Manager O2C Foundation Up to 1 Hour A/R Manager Cash Reconciliation Treasurer A/R course Short Course <60 Mins Intermediate Cash App_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

NetSuite DSO Reports and Tracking Collector’s Productivity

This course helps collection analysts build, analyze and track DSO reports and team's productivity in Oracle NetSuite

NetSuite Foundation Up to 1 Hour Collections Analyst KPIs and Reporting Collector Collections course ERP

Oracle EBS Training on Credit Holds and Order Release

This course on Oracle credit holds will help you configure business rules to set up credit checks for customers and block orders when necessary.

Credit Analyst Advanced Oracle Up to 1 Hour Credit Policy Credit Scoring Credit course ERP

Sending Dunning Notes to Overdue Customers in SAP FSCM

Learn how to prioritize your overdue customers, and send them customized dunning notes in SAP FSCM. This course helps the users to perform the dunning configuration in SAP easily

O2C SAP Foundation Up to 1 Hour Collections Analyst Collections Prioritization Collections course ERP

Get Ready To Ride The Bankruptcy Wave

Several big retailers recently filed for bankruptcy: J. Crew, Nieman Marcus, and J.C. Penny being the most visible examples. They are only the first of many more.

Credit Manager Bankruptcy

2021 Training Survey: Key Findings

Midsized companies (revenue from $250 million to $1 billion) and distributor/ wholesalers ere the exceptions to the norm – personalized training was the top choice by roughly half of these segments.

Credit Manager KPIs and Reporting highako_testtag_1

2020 Credit and AR Department Fraud Survey: Part 1

Surprisingly, dealing with frauds in 2020 appeared to be a glass half full occasion for many organizations. Credit teams were not overwhelmed with fraud attacks and for the most part, they were able to combat fraud.

Credit Manager A/R Frauds and Laws

2020 Credit and AR Department Fraud Survey: Part 2

Question: Please tell us what your credit organization has done in the past year, or that is currently being done, to prevent or reduce fraud. This can include everything from training to process improvements to technology deployments to new controls.

Credit Manager A/R Frauds and Laws

Third Annual Collection Agency Survey 2020: Troubling Times Ahead

Nobody would argue that 2020 wasn't a challenging year. However, the collection agency professionals we surveyed believe that the credit and collection teams still performed admirably.

Collections Analyst Collections Prioritization Third-Party Collections

Exploring Different Payment Alternatives for a Better Cash Flow

Collections Analyst course on Payment Alternatives that can be used nowadays for faster and a more secure payments, thus boosting the cash flow of an organization.

Short Course Old <60 Mins Intermediate Cash App_New

Promise to Pay and How to Configure them in SAP

Collector training on understanding and configuring promise-to-pay in SAP. Eliminate your bad debts now by setting it up in your SAP application.

SAP Foundation Up to 1 Hour Collections Analyst Collections Prioritization Collections course ERP

A/R Aging Reports in SAP | Customization & Analysis

Learn how to generate an SAP aging report in a short 8-min micro-course. Learn how to generate 0-30, 30-60, 60-90 and 90+ days aging buckets or customize according to your needs.

SAP Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization Collections course ERP

EDI vs API in Cash Application - A Detailed Comparison

This tutorial will help A/R managers by giving a detailed overview of API-EDI in cash application and how it can be leveraged in B2B communications.

Advanced O2C Up to 1 Hour A/R Manager Cash Reconciliation A/R course

Alternatives to Bank Financing: Factoring, LOC, Guarantees and Bonds

Learn how to leverage bond or guarantee to establish financial security and get monetary compensation.

Short Course Old <60 Mins Intermediate Credit_New

Selecting the Right Cash Forecasting Model for Your Business

Watch this A/R Manager's tutorial and understand how to evaluate your cash reconciliation and cash forecasting strategies to improve visibility and transparency.

Latest O2C Up to 1 Hour A/R Manager Cash Reconciliation Cash Forecasting And Month-End Close Credit Skillcon 21 Treasurer A/R course Short Course <60 Mins Intermediate Treasury_New courses-for-highako-homepage 60 mins 5 Modules courses-for-highako-universal

A/R Manager's Guide to Month-End Close Process

Understand the fundamentals of the month end close process, four of the biggest account closing challenges and finally build a comprehensive month-end close checklist.

Advanced Short Course <60 Mins Credit_New Popular

Consignment Documentation and Reclamation in UCC, Bankruptcy Code: A Creditors Guide

Watch this trade creditors guide on how to document and perfect consignment and reclamation under UCC and bankruptcy code.

Short Course Old <60 Mins Intermediate Credit_New

SAP FSCM Training: 3 Steps to Streamline Your Dispute Management Process

Watch this SAP FSCM Training and learn the steps to implement dispute case management processes.

SAP Up to 1 Hour Deductions Manager ERP Fundamentals Deductions 101 Deductions Analysts Deductions course ERP

How To Take Credit Decisions Using The Porter's Five Forces Model

Watch this credit manager's tutorial and learn how you could improve your credit decision making process by applying the Porter's Five Forces model.

Credit Manager O2C Foundation Up to 1 Hour Credit Policy Portfolio Analysis Credit Director Credit course Credit Risk Mitigation

Resolving Trade Deductions for Big Box Retailers

Watch this course with Kim Erickson, Owner, Principal Optimize Consulting to learn how to resolve trade deductions faster and more accurately.

Latest O2C Foundation Up to 1 Hour Deductions Manager Deductions Resolution Deductions course Short Course <60 Mins Beginner Deductions_New Popular courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal

Fundamentals of Customer Master Data in D365

This course will act as a guide for credit analysts by helping them understand the basics of customer master data in D365 and how they can leverage various details to create a single source of information for all the credit-related issues.

Credit Analyst Latest Microsoft Dynamics Foundation Up to 1 Hour Credit Scoring KPIs and Reporting Collections Prioritization Credit course ERP

Maintaining Customer Information in D365

Watch this tutorial to understand how D365 can be used as a tool for maintaining customer information as you can create customer accounts, set their credit & collections and payment defaults on the same tab in one go.

Microsoft Dynamics Up to 1 Hour Collections Analyst Collections Prioritization Collector Collections course ERP

Negotiation Strategies to Deal with Difficult Customers

Learn how both verbal skills and writing may be more critical to the final settlement outcome than the information itself.

Advanced Short Course <60 Mins Collections_New Popular

How to Read Infogroup Credit.net Credit Report

A creditor's guide on how to read and interpret Infogroup Credit.net credit reports accurately and improve a company's creditworthiness.

Credit Analyst Latest Advanced O2C Up to 1 Hour Credit Policy Credit Scoring Credit course

How to Read and Interpret Creditsafe Credit Report

Assessing trade credit risk using Creditsafe credit reports? Find what you are missing out with this in-depth tutorial on how to read and interpret reports accurately.

Credit Analyst Advanced O2C Up to 1 Hour Credit Policy Credit Scoring Financial Statement Analysis Credit course

Credit Blocking Rules for Sales Order in D365

This D365 course on credit blocking rules is your go-to guide on understanding various important factors such as overdue amounts, terms of payment, and blocked orders. Tune in to this creditor’s course and make better credit decisions now!

Credit Analyst Latest Advanced Microsoft Dynamics Up to 1 Hour Credit Policy Credit Scoring Credit course ERP

Understanding Collection Resubmissions in SAP FSCM

This SAP FSCM training on resubmissions will help you maximize collections by sending periodic reminders and timely following-up on past-due customers.

Latest SAP Up to 1 Hour Collections Analyst Collections Prioritization ERP Fundamentals Collections course ERP

Handling Deceptive Customers During Collections Call Negotiation

Watch this tutorial that gives you a hands-on-guide on how to handle deceptive or overly aggressive customers during a collections call negotiation.

Latest O2C 1-2 Hours Collections Analyst Collections Prioritization Collection Call Negotiations Collector Collections course Collection Negotiations

Win-Win Collections Call Negotiation: Strategies & Benefits

With expert communication and collections negotiation skills, learn how to create a win-win collections strategy with your customers.

Latest O2C 1-2 Hours Collections Analyst Collections Prioritization Collection Call Negotiations Collector Collections course Collection Negotiations

Effective Collection Call Negotiation Techniques

Watch this tutorial to understand the pros and cons of different collector's behaviors, negotiations styles and approaches.

Latest 2 Hours O2C Collections Analyst Collections Prioritization Collection Call Negotiations Collector Credit Director Collections course Collection Negotiations Short Course <60 Mins Beginner Collections_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Negotiations 101 for Collectors

Watch this beginner’s tutorial to understand how to proactively prepare for collection call negotiations by deciding your goals, trade-off, and alternative strategies while anticipating your customers' behavior.

Latest O2C 1-2 Hours Collections Analyst Collections Prioritization Collection Call Negotiations Collector Collections course

Remittance Processing 101 for A/R Analysts

This course on remittance processing in cash application aims to revolutionize the b2b payment space by reconciling the major challenges of manual processing in cash application.

Latest O2C Foundation Up to 1 Hour A/R Manager Cash Reconciliation Collector Collections A/R course

Virtual Banking: Solution to Credit Risk Problems

Learn how AI in Credit Risk Management could mitigate financial risks to increase a company’s profit

Credit Manager O2C Foundation Up to 1 Hour Portfolio Analysis Trade Credit and Compliance Prioritization Credit course

Power BI in D365: Track & Resolve Cash Flow Roadblocks

This Power BI analytics tutorial will help you effectively manage customer collections and improve your cashflows in D365

Credit Analyst Oracle Microsoft Dynamics Foundation Up to 1 Hour Credit Policy KPIs and Reporting ERP Essentials Prioritization Credit course ERP

B2B Frauds & Cybersecurity Fire Drill for Credit & A/R Teams

Watch this tutorial by Wanda Borges to learn real-life examples and practical steps to thwart cyber frauds in office or while working remotely

Short Course Old <60 Mins Beginner Credit_New

Creating and Processing Collection Groups in SAP FSCM

This SAP FSCM course on collection groups helps in collections and receivables management by evaluating & prioritizing the right customers using a predefined collection strategy.

Latest SAP Foundation Collections Analyst Collections Prioritization Collections course ERP

Fireside Chat: Cybersecurity for Credit & A/R Teams

Watch this open mic discussion by the experts Wanda Borges, Chris Finch & Michael Byrne. Get to know their real life cyber fraud stories. Learn how to identify the red flags and take immediate actions to dodge frauds!

course All Persona

Managing the Modern Treasury - Everything You Need to Know

Watch this full tutorial to learn the financial and operational risk mitigating measures and become a treasury expert.

Trending Advanced O2C Foundation Up to 1 Hour Portfolio Analysis Stakeholder Management Prioritization Treasurer Treasury Management Treasury course Short Course <60 Mins Intermediate Treasury_New Popular courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Credit Department’s Toolkit: Strategy, Planning, and Implementation

Online course for your credit department's strategy and planning that helps you achieve your goals and objectives

Trending O2C 1-2 Hours Foundation Stakeholder Management Credit Director course

A Complete List Highlighting Free Online Courses For Credit Directors

Explore and find the best learning plan for your credit director. Here's the list of free online training and courses for credit directors

Latest O2C 1-2 Hours Foundation

The Art Of Mastering Presentations: Best Practices You Need to Know

This course will teach you how to master the art of giving presentations and improve your ability to deliver in front of a variety of audiences.

Credit Manager Credit Analyst O2C Foundation Up to 1 Hour Recruiting and Talent Management Prioritization Credit Director Treasurer

Decoding Trade Credit Balance Sheet and P&L Statements

Interpretation of balance sheet and P&L is easy. Get this Free Online course on how to read and interpret balance sheet and P&L statement for a credit analyst

Credit Analyst Trending O2C Foundation Up to 1 Hour Credit Scoring Financial Statement Analysis Understanding Customer Financials Credit course

Key Financial Ratios for Trade Credit Analysis

Here's an online trade credit course on financial ratio analysis to fast-track the key financial ratios for assessing customers' creditworthiness.

Credit Analyst Latest O2C Foundation Credit Scoring Financial Statement Analysis Understanding Customer Financials Credit course

Basics of Financial Statements Analysis for Credit Analysts

Free online course on analyzing the creditworthiness and understanding the basics of financial statements of a company with different methods and techniques.

Credit Analyst O2C Foundation Up to 1 Hour Credit Scoring Financial Statement Analysis Understanding Customer Financials Credit course

How to Handle No Remittance Advice in Cash Application

Watch this course on remittance advice and simplify the record-keeping process of specific invoices for A/R analysts now!

Latest O2C Foundation Up to 1 Hour A/R Manager Cash Reconciliation course Short Course <60 Mins Intermediate Cash App_New courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal

Credit Soft SkillCon

Expert Insights on soft skills development, collaboration skills, managing generational differences, deeper dialogues, engaging virtual, and many more

How to Handle Unidentified Remittances in Cash Application

This course on unidentified remittances will help A/R analysts to build a well-defined process where they will be able to identify and standardize the source of remittance.

Latest O2C Up to 1 Hour A/R Manager Cash Reconciliation course Short Course <60 Mins Intermediate Cash App_New Popular courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Virtual Credit and Collections: How to Ace Your Meetings?

Join this webinar to know how to utilize video conferencing tools to engage and attract your customers and CFO virtually!

O2C Up to 1 Hour Recruiting and Talent Management Soft Skill course All Persona

From Bebop to Hip Hop- Managing Multi Generational Credit Teams

4 generations means 4 approaches to work. Join this session to learn how to manage and avoid generational stereotypes in the credit department

O2C Up to 1 Hour Recruiting and Talent Management Soft Skill course All Persona

Leadership Language Masterclass

Join this webinar on Leadership Language by John to not only make the most out of language, but also to bring about an effect on the lives of other people.

Up to 1 Hour Recruiting and Talent Management Soft Skill course All Persona

O2C Soft Skills Masterclass: How to Stand Out from the Crowd

Discover 5 must-have soft skills that credit teams need in this new normal. Learn 7 essential work skills and 6 rules of networking at the workplace.

O2C Up to 1 Hour Stakeholder Management Soft Skill course

Fireside Chat: Build a High Performing O2C Team with Deeper Dialogues

Watch this session to get insights and guidance on ways to achieve the stunning alchemy of solid language to improve your leadership skill

Up to 1 Hour Recruiting and Talent Management Soft Skill course All Persona

Effective Collaboration Skills for Credit Management

Join this webinar to optimize your workflow processes by collaborating with cross-functional teams and make better credit-decision processes.

Latest O2C Up to 1 Hour Recruiting and Talent Management Soft Skill course All Persona

How to Handle Consolidated Remittance in Cash Application

Struggling with cash posting for consolidated remittances? Watch this tutorial and learn how to streamline your consolidated remittance details accurately and create a straight-through cash posting process now!

Latest O2C Up to 1 Hour A/R Manager Cash Reconciliation course Short Course <60 Mins Intermediate Cash App_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Creating and Deleting Notes for Collections in SAP FSCM

This course helps you to tailor your SAP FSCM Skills in creating and deleting notes for the Collections Process

SAP Collections Analyst course ERP

Measuring Treasury's Success in a Post Covid World

Watch this expert-led course to delve into 10 key metrics to turn your organization into a strategic unit today

O2C Foundation Up to 1 Hour Treasurer Treasury Management course Short Course <60 Mins Beginner Treasury_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Understanding The Modern Treasury Policies

Watch this course to understand the definition and functions of various treasury policies for better management of surplus cash.

O2C 1-2 Hours Foundation Treasurer Treasury Management Treasury Short Course <60 Mins Beginner Treasury_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Selecting the Right Cash Application Technology

Struggling to automate your A/R processes with the right technology? Learn how to automate your A/R processes with the right technology and achieve a better auto-posting rate.

Short Course Old <60 Mins Intermediate Cash App_New

How to Deal with Invoice Data in Cash Application

Worried about the low auto-matching rate? Leverage this online tutorial and automate your invoice data entry in cash application and shoot up your auto-cash posting rate by up to 90%.

Latest O2C Up to 1 Hour A/R Manager Cash Reconciliation A/R course

Netsuite Credit Scoring and Rating for Credit Risk Management

Watch this course to Learn how to Manage Credit Risk through Netsuite

Credit Analyst NetSuite Foundation Up to 1 Hour Credit Scoring course

NetSuite Customer Master Data Management Training

Watch this video tutorial on NetSuite to learn how to manage your customer master data under one repository.

NetSuite Foundation Up to 1 Hour Collections Analyst Deductions Resolution Collection Emails and Letters A/R Manager course ERP

Effective Credit Limit Management in NetSuite

Unmanaged credit limit can result in huge loss for any business. With this tutorial to learn how to configure customer credit limit and preferences in NetSuite!

Credit Manager Credit Analyst NetSuite Foundation Up to 1 Hour course ERP

Oracle Configuring the Order-to-Cash Cycle

Watch this tutorial to eliminate lengthy O2C processes by leveraging the three effective functionalities of Oracle for configuring Sales Order and Generating A/R Report.

Credit Analyst Up to 1 Hour ERP Fundamentals Time Management

Understanding Treasury Flows and Procedures

Watch this full tutorial to understand everything about Treasury flows and procedures to become a Treasury expert

Up to 1 Hour Stakeholder Management Treasurer course Short Course <60 Mins Intermediate Treasury_New Popular courses-for-highako-homepage 60 mins 5 Modules courses-for-highako-universal

Credit and Collections Workflow in Microsoft Dynamics

Watch the tutorial to learn how the credit and collections workflow will benefit credit analysts

Microsoft Dynamics Foundation Up to 1 Hour Collections Analyst course ERP

Oracle Delinquent Transactions

This course will help you to understand how to synchronise the Collection and the AR modules in Oracle

Oracle Foundation Up to 1 Hour Collections Analyst course ERP

Treasury Staffing and Organizational Structure

Watch this full tutorial to understand everything about Treasury Staffing and the Organizational Structure of a Modern Treasury

Advanced Up to 1 Hour Recruiting and Talent Management Treasurer Treasury course Short Course <60 Mins Treasury_New courses-for-highako-homepage 60 mins 5 Modules courses-for-highako-universal

Managing Oracle Collections Later Stage Delinquencies

Watch this tutorial to understand the how to deal and capture the later stage delinquencies of a customer in Oracle

Oracle Foundation Up to 1 Hour Collections Analyst Collections Prioritization course ERP

Handling Remittance Advice Short by the Amount of Tax Due

This course on remittance processing in cash application will help you to manage remittance advice which are short by the amount of tax

Latest O2C Foundation Up to 1 Hour A/R Manager Cash Reconciliation course Short Course <60 Mins Intermediate Cash App_New courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal

Handling Closed Referenced Items While Remittance Processing

Get expert insights on how to handle closed referenced items while processing remittance

O2C Foundation Up to 1 Hour A/R Manager A/R course

Handling Remittance Advice Without Payment

Watch this course on remittance advice and learn how to handle a remittance advice without payment and simplify straight-through posting for A/R analysts now!

Collections Analyst A/R Manager Cash Reconciliation course Short Course <60 Mins Intermediate Cash App_New

Credit Managers Guide to CECL: Planning and Implementation Methods

Watch this online training to understand what is CECL (Current Expected Credit Loss ) and how to prepare for it

Short Course Old <60 Mins Intermediate Credit_New

Handling Remittance Processing when Customers Cannot Be Identified

Take the following course to learn how to handle remittance processing when the customers cannot be identified.

Latest O2C Foundation Up to 1 Hour A/R Manager Cash Reconciliation

Handling Duplicate Payments in Cash Application Remittance Processing

Watch this tutorial and learn how to handle duplicate payments in remittance processing and minimize delay straight-through posting for A/R analysts now!

Latest O2C Up to 1 Hour A/R Manager Cash Reconciliation A/R course

How to Configure Purpose-Built Treasury Technology

Watch this full tutorial to understand the importance and need of having a purpose-built treasury technology.

O2C Foundation Up to 1 Hour Treasurer Treasury Management course Short Course <60 Mins Beginner Treasury_New courses-for-highako-homepage 60 mins 5 Modules courses-for-highako-universal

Handling Incorrect Remittance Information in Cash Application

Watch this tutorial and learn how to handle incorrect data in remittance processing and minimize the risk of unclaimed funds.

Latest O2C Foundation Up to 1 Hour A/R Manager Cash Reconciliation course Short Course <60 Mins Intermediate Cash App_New courses-for-highako-homepage 60 mins 7 Modules courses-for-highako-universal

Upgrade Your Collection Game with HRC Analytics

Join our experts as they discuss how to leverage 100+ out-of-the-box reports and actionable insights to save time and improve A/R performance.

Collections Analyst Collections A/R course

How to Standardize the Remittance Process in Cash Application

Watch this tutorial and learn how to handle funds with no open invoices by establishing a definite process workflow, like including reason code and payment instructions.

Latest O2C Foundation Up to 1 Hour A/R Manager Cash Reconciliation Short Course <60 Mins Beginner Cash App_New courses-for-highako-homepage 60 mins anjali 6 Modules courses-for-highako-universal

Credit and Collections Career Development Tutorial

Join us for an intriguing discussion, and you'll walk away with great strategies to think deeply about your development needs.

Credit Manager Recruiting and Talent Management Credit Career Growth Compass course

Credit and Collections Career Bootcamp: Move Up or Move Out

Join us for an intriguing discussion, and you'll walk away with great strategies to think deeply about your development needs.

Credit Manager Credit Analyst Trending 1-2 Hours Collections Analyst Deductions Manager A/R Manager Deductions Analysts Recruiting and Talent Management Interview Leadership

Women in Credit: Breaking The Glass Ceiling

Join our experts as they discuss the key strategies to build a gender-inclusive workplace.

Credit Manager Up to 1 Hour Credit Director Credit

NetSuite Customer Credit Hold Management

Watch this tutorial to learn how to manage customer credit hold in NetSuite in just a few clicks.

Credit Analyst Latest NetSuite Foundation Up to 1 Hour Credit Application

Netsuite: How to Add Customer Insurance Details

Watch this video tutorial on NetSuite and learn how to record, store, and maintain your customer's insurance data in a single repository.

Latest NetSuite Foundation Up to 1 Hour Collections Analyst Collections Prioritization

5 Proactive Steps to Protect Accounts Receivable Before Customer Bankruptcies

Learn great strategies and tools to prevent your company from bad debt in case your customer files for bankruptcy!

Up to 1 Hour A/R Frauds and Laws A/R Manager Bankruptcy A/R

Six Actions You Can Take to Manage Credit Exposure

This online credit risk management course will provide credit managers with the ability to demonstrate the distinct value of credit risk management.

Credit Manager O2C A/R Credit course

Credit Manager to CFO: Planning Career Growth

Join us for a thought-provoking discussion and you'll walk away with great insights to help you plan your next promotion!

Number Range Configuration in SAP

In this tutorial, you will learn how to create number ranges and customer masters in the SAP system.

SAP Foundation Up to 1 Hour ERP Fundamentals

Creating Customer Account Group in SAP

Watch this advanced guide on how to create your customer account group in SAP

Credit Analyst SAP Foundation Up to 1 Hour Credit Application ERP Fundamentals

SAP : Creation of General Ledger Account

In this tutorial, you will learn how to create General Ledger Account in the SAP system

Credit Manager SAP Foundation Up to 1 Hour ERP Fundamentals

Ask The Attorney: Latest Legal Issues In Credit & A/R

Get expert insights about newest laws and regulations in credit and find the best ways to prevent any account receivable frauds.

Latest O2C Up to 1 Hour A/R Frauds and Laws A/R Credit

Record and Extract Trade Credit Report in NetSuite

Watch this video tutorial on NetSuite to learn how to enter and extract customer’s trade credit reports in just a few clicks.

Credit Analyst NetSuite Up to 1 Hour Credit Application ERP Fundamentals Analyst ERP

Creating Customer Invoice in SAP

This course will help you understand the basics of invoicing in SAP, and take you through a step by step guide on how to create a customer invoice using requisite T-code.

Credit Manager SAP Foundation Up to 1 Hour ERP Fundamentals

Handling The Great Resignation: Scaling Staff Training and Career Growth

Watch this panel discussion to successfully navigate the great resignation by training your multi generational credit and collection teams, and implementing the correct reward and compensation strategies.

Credit Manager Up to 1 Hour A/R Manager Recruiting and Talent Management Credit Director Leadership course

PMSI & Bankruptcy Claims: Understanding Priority

Watch this course to find the exclusive rules on how to avoid pitfalls in PMSI filing and gain priority over other creditors in bankruptcy!

Credit Manager Up to 1 Hour Collector

SAP : Display Customer Line Items

Learn how SAP makes it easy for you to display all the Line Items in just a few clicks using the FBL5N t-code.

Credit Analyst SAP Credit Application ERP Essentials ERP

Credit and Collections - Payment Acceptance Training and Staff Benchmarking

This benchmarking course will help you identify gaps in the current method and improve your credit and collection processes.

Credit Manager Latest Deductions Manager A/R Manager Treasury Management Leadership Payments Manager All Persona

4. Understanding Characteristics and Financial Agency Integration in the HighRadius Credit Application

Learn how integrating with credit and financial agencies can benefit your business by watching this tutorial.

5. Configuring Workflows to Calculate Credit Score

Watch this tutorial and learn how configure workflows and automate them to calculate credit scores.

The Criticality of Soft Skills in the Work Place

Discover the 7 most valued soft skills at workplace and implement various strategies to fast forward your organization's success and business network.

Up to 1 Hour Soft Skill Leadership All Persona

Getting Started with Lean Six Sigma for Credit and Collections

Lean Six Sigma can increase the performance of your business in many ways. Watch this session to learn the unique methodologies for increasing your business performance.

Credit Manager Latest Up to 1 Hour A/R Manager Credit Director Collections Manager Credit

Accounts Payable Process: Manual vs Digital Payment

This online course will help you understand how accounts payable processes are becoming more digitized and automated as organizations upgrade their financial application or move to cloud solutions or service providers.

Trending O2C Up to 1 Hour A/R Manager Autonomous Accounting

Managing Credit Department's Time: How to do Twice the Work in Half your Time

Join this discussion to learn tried and tested methods of making your credit teams efficiently manage their time better with proper goal setting and prioritization.

Credit Manager Credit Analyst Trending Up to 1 Hour Time Management Credit Director Soft Skill Leadership course Soft Skills & Career Growth

RadiusOne Basics: Simplify AR Automation for Faster Collections

This demo course will teach you the basics of converting receivables to cash faster with RadiusOne collections management automation.

Up to 1 Hour Collections Analyst KPIs and Reporting Collection Emails and Letters Collections Prioritization Collector Collections

Collections Negotiation Preparation for High Risk Customers

This course toolkit will help you proactively prepare for collection call negotiations while anticipating your customers' behavior.

Up to 1 Hour Collections Analyst Listening and Negotiations Collection Call Negotiations Collections Collections Foundation Short Course Intermediate Collections_New Popular courses-for-highako-homepage 60 mins 5 Modules courses-for-highako-universal

A Checklist For Your Deduction & Dispute Resolution Processes

Manage your Deduction and Dispute Resolution processes with these simple deduction checklist & dispute resolution checklist

Collection Negotiations: Fundamental Skill Test

Take this 5-minute quick assessment on the foundations of collection negotiation to analyze your customer-management and collection strategy and modify your approach accordingly.

O2C Collections Analyst Collection Call Negotiations Collector Collections Collections Foundation quiz

Basics of Planning a Successful Meeting

Watch this course to learn how to plan and organize a meeting successfully

Credit Manager Deductions Manager A/R Manager Credit Director Director Manager

Sail through the Recession: Mitigate Credit Risks with Secured Transactions

Watch this panel discussion to learn how you could secure your transactions and protect your business from credit risk as recession fear rises.

Credit Manager Credit Analyst Up to 1 Hour Credit Policy Manager Analyst

All Hands on Deck: A SWAT-Team Approach to Manage Financial Risk

Watch this panel discussion on how you could reduce financial risk for your business using a cross-functional team approach and mitigate problems.

Credit Manager Up to 1 Hour Credit Director Leadership Director Manager

Exclusive Interview: 3 Credit Captains’ Journey to the Top

Watch this exclusive interview of top credit leaders and learn how you could upskill and move your career forward even during the looming recession.

Credit Manager Credit Analyst Up to 1 Hour Credit Director Leadership

Swim through the Good, Bad, and the Ugly UCC War Stories

Watch this panel discussion to get insight into UCC best practices as our experienced panelists share their good, bad and ugly UCC stories.

Credit Manager Up to 1 Hour Deductions Manager A/R Manager Manager

Run a Tight Ship with Effective Management of High Risk Customers

Join this LIVE panel discussion and get expert insight on how you could collaborate with your sales team and effectively manage difficult customers especially during recession.

Credit Manager Up to 1 Hour Credit Director Director Manager

Learn the Ropes: International Credit Laws, Regulations and Incoterms

Watch this exclusive panel of international credit experts to know more about the latest revisions in international law and tips and strategies to safeguard your business across various regions especially during recession.

Credit Manager Up to 1 Hour A/R Frauds and Laws Credit Director Director Manager

Credit Captain's Conference 2022

Recession Advice from Credit Leaders & Practitioners to Help You Steer Through the Downturn

Handling AR Portfolio during Mergers, Acquisitions, & Consolidating Operations

Learn what to do if your company expands its AR portfolio through acquisition, merger, or operation consolidation.

Short Course Old <60 Mins Intermediate Credit_New

Credit Policy Fundamentals

This course toolkit will help you get an idea as a beginner on how you can create a credit policy. You have 2-course modules, 2-blogs, 2-downloadable assets, and a quiz you should attempt to obtain a certificate.

Credit Manager Credit Analyst O2C Up to 1 Hour Credit Policy Credit Scoring Credit Credit Risk Mitigation

Guide to Credit Derivatives for Credit Managers

This course will give you a brief idea of what a credit default swap is and how it can be used. You will also learn about the concerns related to credit default swaps.

Credit Manager O2C Up to 1 Hour Credit Scoring Credit Credit Risk Mitigation Short Course <60 Mins Beginner Credit_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Employee Hiring and Retention Toolkit

This course toolkit will help you understand how you can hire and engage candidates as well as retain existing employees. This toolkit contains 5-blogs and 2-downloadable assets

Credit Manager Credit Analyst O2C Up to 1 Hour Credit Policy Credit Scoring Credit Application Recruiting and Talent Management Leadership Manager Credit Hiring Credit Risk Mitigation

10 Ways to Approach Training Your Staff

This course will guide you through 10 ways you could approach training for your credit and collection teams and equip them with lastest job-critical skills.

Credit Manager A/R Manager 25 Mins Credit Director Soft Skill Leadership Director Manager Soft Skills & Career Growth

How to Evaluate Your Credit Department Performance

This course toolkit will help know what metrics to consider while tracking the performance of your credit department. You have 2-course modules, 2-blogs, 2-downloadable assets, and a quiz you should attempt to obtain a certificate.

Advanced Short Course Old <60 Mins Credit_New

How to Measure Treasury's Success

This course will help you understand how to measure the success of the treasury department and how it benefits the other departments.

Up to 1 Hour Treasury Management Treasury course Short Course <60 Mins Intermediate Treasury_New courses-for-highako-homepage 60 mins 6 Modules courses-for-highako-universal

Financial Statement Analysis: Fundamental Skill Test

Take this 5-minute quick assessment on the fundamentals of financial statements to brush up on your understanding of how to evaluate your customers' financial health and tailor your approach accordingly.

Credit Manager Credit Analyst O2C Credit Scoring Financial Statement Analysis Credit quiz

Customer Manual Clearing in SAP

Watch this course to understand the the various T-codes and pre-requisites necessary to perform customer manual clearing in SAP.

Credit Manager Credit Analyst SAP ERP

Credit and Collection Laws: Fundamental Skill Test

Take this 5-minute quick assessment to determine whether your credit and collection professionals are proficient in FDCPA, ECOA, and Antitrust laws at all levels.

Credit Manager Credit Analyst O2C Collections Analyst Collection Call Negotiations A/R Manager Collections Analyst Credit quiz Collection Negotiations

UCC Filings and Liens: Fundamental Skill Test

Protect your unsecured credit, reduce write-offs, and stabilize working capital by taking this 5-minute quick assessment on the foundations of UCC filings and liens.

Credit Manager Credit Analyst O2C Foundation Credit Policy A/R Manager Bankruptcy Credit Director A/R quiz Credit Risk Mitigation

Credit Risk Assessment: Fundamental Skill Test

Evaluate your credit analysis process and strengthen your credit decisions amid the looming recession by taking this quick 5-minute test on credit risk assessment.

Credit Manager Credit Analyst O2C Foundation Credit Scoring Analyst Credit quiz Credit Risk Mitigation

Managing Modern World Treasury: Metrics, Resources and Policies

This course will help you understand modern world treasury and how it differs from traditional methods of the treasury.

Customer Automatic Clearing in SAP

This course will help you understand how to clear customer line items automatically in SAP using TCode F.13

SAP ERP Fundamentals ERP

Partial & Residual Clearing Line Items

This course will help you understand how to clear customer line items in both Partial and Residual using TCode F-28 in SAP

SAP ERP Fundamentals ERP

Clearing Customer Line Item: Full

This course will help you understand how to clear customer line items in full using TCode F-28 in SAP

SAP ERP Fundamentals ERP

Handling Deceptive Customers: Fundamental Skill Test

Take this 5-minute quick assessment on the foundations of how to handle a deceptive customer during a collections call and modify your approach accordingly.

O2C Collections Analyst Collection Call Negotiations Collections Collections Foundation quiz Collection Negotiations

Tip: Managing in Difficult Times Requires Strategic Leadership

Read this 6 tips by our expert on how you can manage your team strategically during difficult times.

This is a blog Leadership

Your Job Applicants May Not be Telling You The Whole Truth

1 in 5 who’ve previously lied are currently applying for jobs using a deceitful resume. This survey conducted by resume builder has changed the perspective of interviews for many interviewer.

This is a blog Interview Leadership Hiring

Digital Transformation Meets Customer Experience: What Credit Managers Should Know

To be competitive, businesses have to manage all customer facing processes in a way that delivers an excellent customer experience. Read this blog by our expert David Schmidt on how you can meet your customer experience by Digital Transformation.

Credit Manager Deductions Manager This is a blog Credit Director Director Manager

Global Supply Chain: Worse in 2023?

1 in 5 who’ve previously lied are currently applying for jobs using a deceitful resume. This survey conducted by resume builder has changed the perspective of interviews for many interviewer.

Stakeholder Management This is a blog Leadership Manager

Serving a Booming Business with a Hybrid Credit Staff

Read this blog to know how you can manage a business and staffs in a hybrid mode

Stakeholder Management This is a blog

Tip: Ten Steps to Help Sell Your Credit Policies and Decisions

know the 10 tips on how sales people can sell your decisions

Commercial Bankruptcies Rising: Reported to be Worse in 2023?

Total bankruptcy filings have increased rapidly in the past one year.

Stakeholder Management This is a blog Manager

Portfolio Management: Fundamental Skill Test

Take this 5-minute quick assessment on the foundations of portfolio management to create the right balance between risk and collections.

Credit Manager Credit Analyst Portfolio Analysis Credit quiz

Equipment Leasing and Finance Association’s Monthly Confidence Index Rose to 51.8%: Trembling AR?

Stakeholder Management This is a blog

FY 22 Chapter 11 Recovery Rates: A Mixed Bag for Unsecured Creditors

Bankruptcy This is a blog Credit

Tip: Planning to Automate Your Credit Department? Five Steps to Making it a Success

Modern collection teams need to develop a strategy that helps them ensure the promise-to-pays are honored by analyzing customer payment behavior proactively to optimize working capital. Artificial Intelligence (AI)-driven Proactive Collections is a prerequisite for preemptive dunning, empowering your collections team with capabilities such as:

A Rise in Commercial Credit Card Delinquencies: Threat?

This is a blog Credit

Smart Finance in Uncertain Times: The AI Advantage

Disruptive events from last years has highlighted the importance of moving towards a digital-first strategy. Read this blog to understand the importance of increased digitization in your finance functions.

This is a blog Director Manager

Moving From Paper to Plastic: How Payment Optimization Leads to Better Decision Making

Download this exclusive white paper to understand how you can get started with your paperless payments journey.

Downloads Downloadable Assets

Cash Application : Fundamental Skill Test

Take this 5-minute quick assessment on the foundations of cash application to check if you are taking the right approach while matching the payments from the customer to the corresponding invoice being paid in the seller's accounts receivable ledger.

Portfolio Analysis A/R Manager A/R quiz

Case Study: Why Wesco Automated Their Cash Application Process

Read this exclusive case study on how Wesco increased their productivity by applying automation to their cash application process.

Case Study Downloads Downloadable Assets

Manual to Automated: How AI is Improving Working Capital

Read this blog to explore how automation could help your finance teams meet their goals, deliver results, and recover working capital in this disruptive economic environment.

This is a blog Director Manager

Cash Forecasting : Fundamental Skill Test

Take this 5-minute quick assessment on the foundations of cash forecasting to check if you are using the right cash forecasting strategies to improve visibility and transparency.

Cash Forecasting And Month-End Close Treasury quiz

Smart Finance Budgeting: Is the ROI Worth for CXOs

Read this blog to understand how to set the the budget for digital finance transformation and what is the ROI for the CXOs.

Stakeholder Management This is a blog

The Growing Distressed Debt Burden is a Rising Threat

The 100 Biggest Public Companies in the World

The Coming Fusion of Technology and Credit Management

Read this interview with Chief Product Officer of HighRadius, as he talks about how you and AI could work together to enable better credit decisions!

Credit Manager Credit Scoring Credit Director Director Manager Credit

What Can Fintech Teach Business Credit Professionals About Managing Risk?

Read this blog to understand how business credit proffesionals can benefit from fintech in today's era of digital transformation.

This is a blog Director Manager

Key Issues Involved in Building a Seamless Payment Environment

Read this blog to understand key challenges in payment environment today and how could you as a credit manager address it

Credit Manager Credit Director Credit Credit Risk Mitigation

O2C Automation: Boon For Credit and Collections?

Read this blog to understand if automating your O2C processes can be beneficial for your business

Special Report: An Update on Remittance Processing Automation, Part Two: The Promise of AI and RPA

This interview with Chief Product Office, HighRadius and Product Marketing Manager at FIS will provide you great insights about remittance process, it's challenges today and an overview of how AI and RPA technologies are driving remittance processing optimization.

Cash Reconciliation Cash Forecasting And Month-End Close Cash Application Foundation Cash Application Cash Applications

Why You Must Get a Seat at the Table in the Current Wave of Incredible Tech Upgrades

Read this blog to understand why is it necessary now more than ever to move away from legacy and manual based processes and start your journey towards digital transformation.

This is a blog Director Manager

AI a Job Creator?

'Five times as many companies are adding jobs as a result of AI'- Isn't this contrary to what we all have been hearing? Read this interesting interview to find out!

Credit Director Credit Credit Risk Mitigation

Automated Remittance Processing: A Checklist of Critical Issues

Follow this 8-point informative checklist to apply customer payments in a timely and accurate manner and improve your Order to Cash process!

Cash Reconciliation This is a blog Cash Application Foundation Cash Application Cash Applications New Blog Template

Think Like Your Boss

Read this blog to how as a credit manager you can take the time to step back and assess your department's deliverables

The Issues Driving Digital Transformation in Finance

Harnessing Analytics: The Move to Modernize Financial Infrastructure

Private Company Bankruptcies Are Rising: Prepare for More to Come

Now that the Regional Banking Crisis Is Over Small Business Loans Are Declining

Companies Including Intuit, JPMorgan Chase Partner with the U.S. Chamber to Launch New Pledge to Pay Small Businesses Quicker

Citi & TIS Launch Next-Generation Cash Flow Forecasting & Working Capital Insights for Companies

How to do Credit Risk Assessment for Small and Medium Businesses

This course toolkit will help you get an idea as a beginner on how to do a credit risk assessment for small and medium businesses in this economic downturn. You have 2-course modules, 2-blogs, 2-downloadable assets, and a quiz you should attempt to obtain a certificate.

Short Course <60 Mins Intermediate Credit_New Popular courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal

Digital Transformation Requires People

Bank of America Training Portal

Learn the ABCs of various payment formats, remittance scenarios, invoice data, and cash posting automation essentials in this 2-hour foundations training program

Tip: Lead Change or Get Out of the Way. How do You Stack Up?

There are many things to consider when you evaluate the creditworthiness of a customer. It is important to take a realistic look and go beyond the financial statement, and bureau reports. You have to also evaluate the company's management factor. The “management factor” relates to how prepared the management team is to run the company. This is a major factor in a company's ongoing success when facing competitive forces, cost concerns, supply chain dynamics, and working capital issues.

Tip: A Leader's Road to Managing Innovation

Tip of the Week: Financial Ratios That Can Help Make a Credit Decision, and a Surprise Ending

It’s Time to Have the Tough Conversations

AI and payments: how the industry is approaching artificial intelligence

Debating the Future of AI: 15 Ways to Have Productive, Civil Conversations on Contentious Tech Topic

ABA Statement on FDIC’s Quarterly Banking Profile

In Case You Are Skeptical About AI/ML Transforming Credit Departments

Tip of the Week: Be the Master of Your Customer Master Records

Bank Lending is Signaling an Impending Credit Crunch

ListServ Snap Shot Survey: Email Handling

Treasury Fraud is Everywhere

Rethinking Stress in the Credit Department

APP Scams Emerge as the Top Payments Fraud Threat With Fraudsters Changing Tactics, Finds ACI Worldwide Report

How to Stop Negativity from Dominating Your Daily Thoughts

Exclusive: Global B2B cross-border payments to grow 43% to $56tn by 2030

ListServ: Snapshot Survey on Collection Coverage

ListServ: SnapShot Survey: Credit Hold Parameters

ABA Report: Bank Economists Expect Credit Conditions to Soften in the Second Half of the Year

What Will Be the Impact of AI on Your Industry?

Equipment Finance Industry Confidence Ticks Up in June

SnapShot Survey: Key Financial Performance Indicators (KPIs)

U.S. Small Business Administration Announces Strategic Alliance to Support Small Business Exporters

Understanding Employee Stress and Engagement

Revolutionizing the Accounts Receivable Landscape: The Fintech Industry’s Impact

Hackett: Largest U.S. Company's Hit a Ceiling on Delaying Supplier Payments; Payables Challenges Drive Worsening of Working Capital Performance

Inflation Has Eased, But Small Business Owners Say It’s Still Their Biggest Challenge

New Metrics That Supplement DSO

Productivity and the Return to Office Versus Remote Debate

Accord Financial Corp. Announces the Launch of Accord|EDC Trade Expansion Lending Program, Providing Flexible Financing for Canadian Entrepreneurs Throughout the Export Supply Chain

Stablecoin Use to Surge, as Transaction Values to Grow 250% Globally by 2028

Credit Management and the Evolving Role of Middle Management

Mitigating the Credit Risks of Selling to Small Companies and Partnerships

Equipment Leasing and Finance Association’s Survey of Economic Activity: Monthly Leasing and Finance Index

CFO Priorities that Impact AR Management

Federal Reserve Names Organizations Certified as Ready for FedNow® Service

Moody’s and Microsoft Develop Enhanced Risk, Data, Analytics, Research and Collaboration Solutions Powered by Generative AI

SnapShot Survey: Key Process Performance Indicators

Hackett Research: Inflation, Geopolitical Unrest, Other Factors Drive Up Operational Costs of Finance for the First Time in Decades

An Introduction to Instant Payments for Business Credit Executives

How to Be a Courageous Leader in the Post-Pandemic Era

2023 Economic Outlook forecasts 0.9% Equipment & Software Investment growth, 1.6% GDP growth

Persuasion: A Framework for Credit and Collection Executives

Distressed Debt Crosses $590B: Storm Building Over Global Economy

Mastercard Introduces a Fast, Safe and Cost-Effective Solution for Businesses to Accept Virtual Card Payments

ListServ SnapShot Survey: Cash Forecasting

Equipment Leasing and Finance Association’s Survey of Economic Activity: Monthly Leasing and Finance Index

FedNow in the News

Bankjoy Integrates with Plaid to Enable Seamless Account Management for Businesses

U.S. Financial Services Industry Study Demonstrates Feasibility of a Regulated Digital Asset Settlement Platform Supported by Shared Ledger Technology

RTP® Network Surpasses Half a Billion Instant Payments

Same Day ACH Transfers $1.2 Trillion in First Half of 2023 Helping Power the Modern ACH Network

Four Tips for Improving Day Sales Outstanding (DSO)

A Weak Link in Supply Chain Monitoring

Corpay Cross-Border Launches Netting Manager to Streamline and Automate Internal Invoice Settlement

Are Recent College Grads Unprepared to Join the Workforce?

Dun & Bradstreet Reports Second Quarter 2023 Financial Results

Seven Reasons Credit Should Welcome ISO20022

SnapShot Survey: Collection Practices

Intelligent.com Survey Finds 4 in 10 Business Leaders Believe Recent College Graduates Are Unprepared To Enter Workforce

PayPal Launches U.S. Dollar Stablecoin

Balancing Credit Sales and Profits: How to Sell Profitably on Credit Terms to Customers that Are Financially Vulnerable

ResumeBuilder.com Survey Finds 8 in 10 Office Workers Believe 4-Day Work Week Would Improve Productivity

The Art of Negotiation: Resolving Accounts Receivable Challenges for Business Growth

Chart of The Week: A Changing Business Environment Illustrates the Need for Flexible Payment Options

New Customer Credit Evaluations

Equipment Finance Industry Confidence Improves Again in August

Credit Today ListServ: SnapShot Survey on AR Dashboard Utilization

The Art of Delegation

Drivers of B2B Use of Faster Payments

Trivest Partners Acquires ABC-Amega

Announcing BuildingBlocks: A Vibrant New Community for the Unsung Heroes of Construction Credit, Finance and Accounting Professionals

Equipment Leasing and Finance Association’s Survey of Economic Activity: Monthly Leasing and Finance Index

Koverly's ‘Pay in 30’ Extends Cash Flow for Global Trade

August Job Growth Among Small Businesses Unchanged from July

CREDIT DEPARTMENT PROFILE: Recruiting the Talent You Need for Top Notch Credit and Collection Team Performance

Divergent Views on Employee Well Being

Network Tokenisation to Facilitate 85% of All Global eCommerce Transactions by 2028

The Upside of Unease: Why Comfort Zones Impede Leadership Potential

Tip of the Month: Fourteen Procrastination Hacks

Dun & Bradstreet Launches Global Business Optimism Insights

Visa Expands Stablecoin Settlement Capabilities to Merchant Acquirers

Checks Are Risky, But Digital Fraud Is Growing

SnapShot Survey: 2023 Training Environment

Nine Hacks for Creating Successful In-House Training Programs

Bank Economists: “Soft Landing” Odds Have Improved But Recession Risks Remain

Paysend and Visa Strengthen Their Strategic Collaboration to Help Transform Global Money Movement

Swift and Wise Join Forces to Expand Cross-Border Payment Options Globally

Modern Treasury and BMO Improve Speed of Payment Flows for Commercial Clients

Global Non-Cash Transaction Volumes Set to Reach 1.3 Trillion in 2023

Cash Flow Concerns Rise as SMBs Brace for Economic Downturn

Chart of The Week: Employ Development - Advantages of a Skills-based Approach

Debt Collections Calling Certified

This online certification program is designed to help you gain the skills to handle deceptive customers and manage your behavior strategically during collections call negotiations.

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Credit Management Mini Degree

Master your credit analysis skills with this foundational certificate which is 100% self-paced & will enable you to make informed lending decisions, manage credit risk effectively, & accelerate the credit underwriting process.

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Credit Portfolio Management Certified

This online certification program is designed to offer credit professionals the skills to manage their portfolio effectively

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B2B Frauds in A/R and Cybersecurity Certified

This online certification program is designed to equip A/R professionals at all levels with the skills to prevent B2B frauds and cybercrimes.

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Industry Credit Reports Assessment Certified

This online certification program is designed to equip credit professionals at all levels with the skills to do credit risk assessment, process credit applications & analyze credit reports accurately

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Collections Mini Degree

Advance your debt collection skills with this mini degree designed to help you prepare for the right collection strategy and maximize your debt recovery.

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Collections Call Negotiations Certified

This online certification program is designed to equip collectors at all levels with the skills to leverage negotiation skills in collection calls & gain a “win-win” approach to collections call negotiations that will leave both parties feeling like winners.

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Understanding Collections KPIs: Certified

This online certification program is designed to equip credit & collections professionals at all levels with the skills to measure collections performance, pick the right performance metrics and the different ways of calculating DSO.

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Cash Forecasting Certified

This online certification program is designed to equip credit professionals at all levels with the skills to accurately forecast cash positions, prevent cash shortages & make informed credit decisions to maximize returns.

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Cash Application Mini Degree

Streamline your cash posting process with this foundational certificate and learn about different payment options, how to resolve 15+ exception scenarios in remittance processing, and the latest technology in cash application automation.

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Visa and Swift Team Up to Enhance Transparency, Speed and Security in Global B2B Money Movement

ACI Worldwide Collaborates with Microsoft to Accelerate Global Move to Real-Time Payments

Mastercard SpendingPulse: U.S. Retail Sales Expected to Grow 3.7%* This Holiday Season

Your Customer Filed for Bankruptcy: Now What?

Caught Up in an Employee Conflict? Here’s How to Get Out of the Middle

10 Collection Negotiations Tips to Deal With Delinquent Customers

A comprehensive guide to deal with delinquent customers during collection calls. Also, achieve negotiated payment settlements and resolve payment issues with your customers.

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10 Dos & Don'ts For Customer Visits

Here's the list of Do's and Dont's for customer visits. Know the complete customer service responsibilities and opportunities in credit management.

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10 Mistakes Interviewers Make While Hiring Credit Talents

One of our favorite writers on HR and hiring-related issues is Mel Kleiman, president of Humetrics. Not long ago, he penned the following piece on the biggest mistake made by interviewers. This is one of the most important tasks of a manager and we always appreciate his take. We can't do better than quote him here:

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