Collections Mini Degree

{"miniCertification":{"title":"Collection Foundation Certified","short-description":"HighRadius Cash Application Automation solution ","promo-image-title":"Complete this collection fundamentals now!","promo-image":"","duration":"5","modules-count":"7","course-overview":{"description":"Take the first step towards becoming the best-in-class collector and learn how to manage your debtor’s book to maximize working capital. 

Discover how to reduce your bad debt, maximize efficiency by segmenting your customers and learn to leverage the best email templates and calling scripts, and speed up your cash flow with Collection Mini Degree.","course-worth-heading":"After taking this Collection Mini Degree, you will be able to:","course-worth-highlight":"","bulletpoints":[{"name":"Master the art of negotiation with proven strategies & achieve faster recovery."},{"name":"Collect overdue customer invoices more effectively with account prioritization."},{"name":"Learn to use modern technology as your co-pilot to automate daily collections operations"}],"whats-included":{"get-started-url":"https://academy.highako.com/highradius-cash-application-automation-fundamentals/1621889/scorm/c0x9uyvh5qna","modules-count":"7","whitepaper-count":"9","interactive-scenario-count":"10+","quiz-count":"6","interactive-scenarios-count":"1","duration":"5"}},"curriculum-section":{"brochure_cta_text":"Download Curriculum","brochure_url":"https://7386813.fs1.hubspotusercontent-na1.net/hubfs/7386813/Mini%20Degree/Collections%20Mini%20Degree/Collections%20Certification%20Brochure.pdf","accordion-items":[{"accordion-title-text":"1. Collection as an A/R process [30 Mins]","accordion-description-text":"1.1. Collection 101
"},{"accordion-title-text":"2. Customer Segmentation and Worklist Prioritization [20 Mins]","accordion-description-text":"2.1. Maximize Efficiency with Collection Segmentation 
2.2. Resource Library 
"},{"accordion-title-text":"3. Customer Call Negotiation [ 1 Hour 15 Mins] ","accordion-description-text":"3.1. Effective Collection Calls Listening Best Practices 
3.2. Win-Win Collection Call Negotiation Techniques and Strategies
3.3. Handling Deceptive Customers During Collections Call Negotiation"},{"accordion-title-text":"4. Customer Correspondence [10 Mins] ","accordion-description-text":"4.1. Collections Correspondence Best Practices and Guidelines
4.2. Best Performing Email Template "},{"accordion-title-text":"5. Collection Laws [20 Mins] ","accordion-description-text":"5.1. Introduction to Fair Debt Collections Practices Act  
5.2. How to Handle Collections for Bankrupt Customers "},{"accordion-title-text":"6. Collection KPIs and Metrics [30 Mins] ","accordion-description-text":"6.1. Essential Metrics to Track Your Collection Performance  
6.2. Cost vs Value: Collection Department in the Eyes of CFO "},{"accordion-title-text":"7. Day in a Life of Modern Collection Analyst [15 Mins] ","accordion-description-text":"7.1. Day in Life of a Modern Collector "},{"accordion-title-text":"8. Quiz [15 Mins] ","accordion-description-text":"8.1. Collection Foundation Certified Quiz "}]},"post-completion-section":{"linkedin-share-url":"","twitter-share-url":"","facebook-share-url":"","heading-part1":"Share Your Achievement After ","heading-part2":"Completing the Training!","description":"Become an expert in Collection Management fundamentals and broadcast your achievement to friends and colleagues to get the recognition you deserve.","certificate-image":"https://7386813.fs1.hubspotusercontent-na1.net/hubfs/7386813/Mini%20Degree/Collections%20Mini%20Degree/Collections%20Mini%20Degree%20Thumbnail.png","email-url":"mailto:support@highako.comcc=rudrani.das@highradius.com&bcc=shelley.mishra@highradius.com&subject=Highako%20Support%3A%20Mini%20Certifications&body=Hi%2C%20%0AHave%20a%20look%20at%20the%20mini-certification%20https%3A%2F%2Facademy.highako.com%2Far-credit-collections-laws-mini-certification","public-link-url":"","download-certificate-url":"https://resources.highako.com/hubfs/Cash%20Application%20Training%20Certificate.png","badge-image-url":"https://resources.highako.com/hubfs/Cash%20Application%20Foundation%20Badge.png"},"faq-section":{"title":"FAQs","accordion-items":[{"accordion-title-text":"Q. Who’s this course for?","accordion-description-text":"Anyone with an interest in collection management. If you’re relatively new to the collection, it’ll arm you with all the foundational knowledge you need to hit the ground running. For collection veterans, it’s a great refresher on current trends and potential new experiences."},{"accordion-title-text":"Q. I’d love to get my whole team certified, do you have any bulk discounts?","accordion-description-text":"Yep! For custom pricing, email us at editor@highako.com with your team size or submit this form and we’ll get back to you."},{"accordion-title-text":"Q. How long is the course?","accordion-description-text":"The entire course content, activities, and exams will take approximately 5 hours."},{"accordion-title-text":"Q. What are the scoring marks for the quizzes?","accordion-description-text":"You need to score 80% on the final quiz; only then you will be able to earn the digital badge and certification on Collection Foundation."},{"accordion-title-text":"Q. You have completed watching the collection foundation training and passed the final quiz, how do you tell the world?","accordion-description-text":"Congratulations on completing the training and passing the quiz! It's time to proudly announce that you have earned the collection foundation badge. Sharing this badge is an excellent way to showcase your achievement to your peers. Keep an eye on your email for instructions on how to share and obtain your exclusive Highako credly badge."}]}}}