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Evaluating Third-Party Collection Agency for Delinquent Accounts
KPIs and Reporting Collections Prioritization Collection Call Negotiations
This online course will help you understand delinquent accounts and get insights on various third-party collection agencies and how you can leverage it to your best advantage.
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  • Lesson Overview
  • Transcript
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Debt Collection is not an easy affair. Organizations waste a lot of time and effort on delinquent accounts that do not produce satisfactory results. That is when they should seek the help of third-party collection agencies. Collection Agencies are equipped with all the tools and tactics to make debt collection more facile and a hassle-free task. They not only help organizations save precious time and improve their balance sheet but also increase their productivity.

Tune in to this course on third-party collection agencies by our expert Robert Schultz and get a complete guide on how you can leverage collections agency referrals to your best advantage. This course will not only help you select the right agency partner but will also help you evaluate the effectiveness of the collections agency.

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Instructor
ROBERT SHULTZ · Founder, Quote to Cash Solution
Robert Shultz has had a thirty-year career as a global credit and financial executive for large multi-national companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries.
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Evaluating Third-Party Collection Agency for Delinquent Accounts

This online course will help you understand delinquent accounts and get insights on various third-party collection agencies and how you can leverage it to your best advantage.

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About this Course

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description
lessonOverview

Debt Collection is not an easy affair. Organizations waste a lot of time and effort on delinquent accounts that do not produce satisfactory results. That is when they should seek the help of third-party collection agencies. Collection Agencies are equipped with all the tools and tactics to make debt collection more facile and a hassle-free task. They not only help organizations save precious time and improve their balance sheet but also increase their productivity.

Tune in to this course on third-party collection agencies by our expert Robert Schultz and get a complete guide on how you can leverage collections agency referrals to your best advantage. This course will not only help you select the right agency partner but will also help you evaluate the effectiveness of the collections agency.
transcript

Coming Soon
resources Coming Soon
discuss Coming Soon
instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution Robert Shultz has had a thirty-year career as a global credit and financial executive for large multi-national companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries.
recommendation
image tag title description link duration
Collection Call Negotiations Debt Collection Calling and Negotiation Training Get maximum ROI from each call by understanding customers' behavior, identifying danger signals, and handling every unique collection call scenario now. https://academy.highako.com/collection-calls-best-practices-course 120 min
Credit Application A-Z of Business Credit Application Training for Credit Analyst Learn how credit analysts customize business credit applications to reflect the credit review process, streamline the capture of new customer information and deliver quality service to account prospects. https://academy.highako.com/business-credit-application-trade-creditors-course 40 Min
Credit Policy Credit Risk Assessment Training for Trade Creditors Evaluate your customer creditworthiness and learn how to assess credit risk and create credit scoring models. https://academy.highako.com/trade-credit-risk-assessment-course 40 Min
tribe
widgetType Id components
topic collection-agencies input

Curriculum50 Mins

  • Evaluating Why and When to Use a Collections Agency ( ~ 20 Min)
  • Preview
    7 Ways to Avoid Diminishing Returns for Your Internal Collection 05:30:30
  • 7 Steps to Engage a Collection AgencY Lesson
  • How to Evaluate the Right Collection Agency Partner (~11 Mins)
  • 3 Key Steps to a Qualified Collection Agency
  • 6 Things to Look for When Evaluating a Collection Agency - Part 1
  • 6 Things to Look for When Evaluating a Collection Agency - Part 2
  • How to Evaluate the Effectiveness of the Collection Agency (~18 Mins)
  • Evaluating the effectiveness of a collection agency’s performance
  • 5 Major Metrics to Determine Collections Agency Results
  • 3 Steps to Evaluate Recoveries in the Collections Process
  • Referral to Recovery Time-Frame Calculation for Collections Agency
  • 6 Crucial Reasons for Accounts Closing in Collections Agency
  • Brief Overview of Evaluating the Effectiveness of the Collection Agency

About this Course

promoImage
description
lessonOverview

Debt Collection is not an easy affair. Organizations waste a lot of time and effort on delinquent accounts that do not produce satisfactory results. That is when they should seek the help of third-party collection agencies. Collection Agencies are equipped with all the tools and tactics to make debt collection more facile and a hassle-free task. They not only help organizations save precious time and improve their balance sheet but also increase their productivity.

Tune in to this course on third-party collection agencies by our expert Robert Schultz and get a complete guide on how you can leverage collections agency referrals to your best advantage. This course will not only help you select the right agency partner but will also help you evaluate the effectiveness of the collections agency.
transcript

Coming Soon
resources Coming Soon
discuss Coming Soon
instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution Robert Shultz has had a thirty-year career as a global credit and financial executive for large multi-national companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries.
recommendation
image tag title description link duration
Collection Call Negotiations Debt Collection Calling and Negotiation Training Get maximum ROI from each call by understanding customers' behavior, identifying danger signals, and handling every unique collection call scenario now. https://academy.highako.com/collection-calls-best-practices-course 120 min
Credit Application A-Z of Business Credit Application Training for Credit Analyst Learn how credit analysts customize business credit applications to reflect the credit review process, streamline the capture of new customer information and deliver quality service to account prospects. https://academy.highako.com/business-credit-application-trade-creditors-course 40 Min
Credit Policy Credit Risk Assessment Training for Trade Creditors Evaluate your customer creditworthiness and learn how to assess credit risk and create credit scoring models. https://academy.highako.com/trade-credit-risk-assessment-course 40 Min
tribe
widgetType Id components
topic collection-agencies input

Curriculum50 Mins

  • Evaluating Why and When to Use a Collections Agency ( ~ 20 Min)
  • Preview
    7 Ways to Avoid Diminishing Returns for Your Internal Collection 05:30:30
  • 7 Steps to Engage a Collection AgencY Lesson
  • How to Evaluate the Right Collection Agency Partner (~11 Mins)
  • 3 Key Steps to a Qualified Collection Agency
  • 6 Things to Look for When Evaluating a Collection Agency - Part 1
  • 6 Things to Look for When Evaluating a Collection Agency - Part 2
  • How to Evaluate the Effectiveness of the Collection Agency (~18 Mins)
  • Evaluating the effectiveness of a collection agency’s performance
  • 5 Major Metrics to Determine Collections Agency Results
  • 3 Steps to Evaluate Recoveries in the Collections Process
  • Referral to Recovery Time-Frame Calculation for Collections Agency
  • 6 Crucial Reasons for Accounts Closing in Collections Agency
  • Brief Overview of Evaluating the Effectiveness of the Collection Agency