Login Successful
Your login is successfull, please click here to stay signed in

NetSuite Collection Calls 101: How to Set-up Customer Calls and Follow Up

FREE online Collectors training video tutorial on setting-up customer calls and follow ups

Course Overview 30 Mins (Show All)

About this Course

promoImage
description
lessonOverview

Collections calls are one of the most important determiners of the direction your AR collections efforts go. Inefficient collections can directly affect the cash flow of your company. Hence, it is important to be aware of various methods available to maximize your collection call efforts.

Netsuite offers a one-stop solution for getting contact details, call scripts, notes, call scheduling, follow-up emails, and various other features to speed up your collections.
transcript

Coming Soon
resources Coming Soon
discuss Coming Soon
instructor
name title image description
Amanda Soto Customer Success Manager - NetSuite Certified, 79 Consulting, Tvarana Amando Soto is one of the biggest leading consultants, who has over five years of experience in Oracle NetSuite. She has achieved excellence on full life cycle implementation, testing, customizations, product training, and support after implementation.
recommendation
image tag title description link duration
Collections Prioritization NetSuite Collections Worklist Segmentation and Prioritization Learn how to segment customers for collections into buckets of strategic accounts in NetSuite. https://academy.highako.com/customer-segmentation-prioritization-netsuite-course 30 Mins
Collection Emails and Letters NetSuite Collections Follow-Ups and Dispute Resolution Methods Learn how to recover past dues and invalid deductions. https://academy.highako.com/follow-ups-dispute-resolution-methods-netsuite-course 30 Mins
KPIs and Reporting NetSuite DSO Reports and Tracking Collectors Productivity Build risk-based DSO reports and analyze your team's productivity in Oracle NetSuite. https://academy.highako.com/netsuite-dso-reports-and-tracking-collectors-productivity-course 20 Mins
tribe
widgetType Id components
topic netsuite-technical-skills-credit-management input