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Credit and Collection Laws: Fundamental Skill Test

Take this 5-minute quick assessment to determine whether your credit and collection professionals are proficient in FDCPA, ECOA, and Antitrust laws at all levels.

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About this course

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lessonOverview

According to the AGA, complaints about unsuitable debt collection calls and credit practices have been made by more than 48% of clients. Knowing when and how often to contact a consumer who owes you money is more crucial than ever.

Here is a test on credit and collection laws to assist your team in getting ready for a successful collection call and credit proceedings. 

Score more than 70% to earn a certificate.
instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution Robert Shultz has had a thirty-year career as a global credit and financial executive for large multinational companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries.
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Credit Scoring

Collections Prioritization

 Effective Credit and Collection Strategies During Recession This course gives you effective credit and collection strategies that can be used by credit managers during an economic downturn https://academy.highako.com/collections-strategy-during-recession-course 60 Mins

A/R Frauds and Laws

 Learn the Ropes: International Credit Laws, Regulations and Incoterms Watch this exclusive panel of international credit experts to know more about the latest revisions in international law and tips and strategies to safeguard your business across various regions especially during recession. https://academy.highako.com/credit-laws-regulations-and-inco-terms 60 Mins

Collection Prioritization

Collection Negotiations

 Effective Collection Call Negotiation Techniques Watch this tutorial to understand the pros and cons of different collectors' behaviors, negotiation styles, and approaches. https://academy.highako.com/effective-collection-call-negotiation-techniques 120 Mins

 

About this course

promoImage
description
lessonOverview

According to the AGA, complaints about unsuitable debt collection calls and credit practices have been made by more than 48% of clients. Knowing when and how often to contact a consumer who owes you money is more crucial than ever.

Here is a test on credit and collection laws to assist your team in getting ready for a successful collection call and credit proceedings. 

Score more than 70% to earn a certificate.
instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution Robert Shultz has had a thirty-year career as a global credit and financial executive for large multinational companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries.
recommendation
image tag title description link duration

Credit Scoring

Collections Prioritization

 Effective Credit and Collection Strategies During Recession This course gives you effective credit and collection strategies that can be used by credit managers during an economic downturn https://academy.highako.com/collections-strategy-during-recession-course 60 Mins

A/R Frauds and Laws

 Learn the Ropes: International Credit Laws, Regulations and Incoterms Watch this exclusive panel of international credit experts to know more about the latest revisions in international law and tips and strategies to safeguard your business across various regions especially during recession. https://academy.highako.com/credit-laws-regulations-and-inco-terms 60 Mins

Collection Prioritization

Collection Negotiations

 Effective Collection Call Negotiation Techniques Watch this tutorial to understand the pros and cons of different collectors' behaviors, negotiation styles, and approaches. https://academy.highako.com/effective-collection-call-negotiation-techniques 120 Mins