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Getting Started with Lean Six Sigma for Credit and Collections
Lean Six Sigma can increase the performance of your business in many ways. Watch this session to learn the unique methodologies for increasing your business performance.
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  • Lesson Overview

When it comes to professional development, the world is changing so quickly that determining how to invest in yourself is difficult.

As credit execs aspire to improve their processes and cut down any additional expenses under the watchful eye of their CFOs and directors, best-in-class companies are turning to Lean Six Sigma to achieve the desired results. Watch this session to

Key Takeaways:

  1. Learn about Lean Six Sigma and how to apply them in your processes
  2. Understand how to achieve strategic business goals using Six Sigma
  3. Get to hear some real-life case studies of successful Six Sigma implementations by credit leaders
Instructor
John Donovan · Principal Consultant, O2C Business Process Management
John is a senior financial services’ executive specializing in all aspects of O2C and back-office processes. He has managed global A/R portfolios for major Fortune 100 & 500 companies in stages of delivery and transition, as well as small companies in a startup mode. 
CURRICULUM

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Getting Started with Lean Six Sigma for Credit and Collections

Lean Six Sigma can increase the performance of your business in many ways. Watch this session to learn the unique methodologies for increasing your business performance.

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About this course

promoImage
description
lessonOverview

When it comes to professional development, the world is changing so quickly that determining how to invest in yourself is difficult.

As credit execs aspire to improve their processes and cut down any additional expenses under the watchful eye of their CFOs and directors, best-in-class companies are turning to Lean Six Sigma to achieve the desired results. Watch this session to

Key Takeaways:

  1. Learn about Lean Six Sigma and how to apply them in your processes
  2. Understand how to achieve strategic business goals using Six Sigma
  3. Get to hear some real-life case studies of successful Six Sigma implementations by credit leaders
instructor
name title image description
John Donovan Principal Consultant, O2C Business Process Management John is a senior financial services’ executive specializing in all aspects of O2C and back-office processes. He has managed global A/R portfolios for major Fortune 100 & 500 companies in stages of delivery and transition, as well as small companies in a startup mode. 
recommendation
image tag title description link duration
Recruiting and Talent Management The Criticality of Soft Skills in the Work Place Discover the 7 most valued soft skills at workplace and implement various strategies to fast forward your organization's success and business network. https://academy.highako.com/criticality-of-soft-skills-in-the-work-place 35 Mins
Recruiting and Talent Management Credit and Collections - Payment Acceptance Training and Staff Benchmarking This benchmarking course will help you identify gaps in the current method and improve your credit and collection processes. https://academy.highako.com/credit-and-collections-payment-acceptance-training-and-staff-benchmarking 25 Mins
Soft Skill O2C Soft Skills Masterclass: How to Stand Out from the Crowd Discover 5 must-have soft skills that credit teams need in this new normal. Learn 7 essential work skills and 6 rules of networking at the workplace. https://academy.highako.com/o2c-soft-skills-masterclass-how-to-stand-out-from-the-crowd 60 Min

Curriculum

  • Global Quality Management
  • Preview
    Global Quality Management
  • Six Sigma and Lean Six Sigma
  • Six Sigma and Lean Six Sigma
  • What is Lean Six Sigma?
  • What is Lean Six Sigma?
  • Lean Six Sigma Concepts
  • Lean Six Sigma Concepts
  • 5 Step Frameworks for Six Sigma
  • 5 Step Frameworks for Six Sigma
  • 6 Lean Six Sigma Belt Levels
  • 6 Lean Six Sigma Belt Levels
  • Choosing the Right Methodology
  • Choosing the Right Methodology
  • Opportunities in Credit and Collections
  • Opportunities in Credit and Collections
  • Leverage Knowledge, Experience, and Technology
  • Leverage Knowledge, Experience, and Technology
  • Final Assessment
  • Assessment
  • Certificate & Feedback

About this course

promoImage
description
lessonOverview

When it comes to professional development, the world is changing so quickly that determining how to invest in yourself is difficult.

As credit execs aspire to improve their processes and cut down any additional expenses under the watchful eye of their CFOs and directors, best-in-class companies are turning to Lean Six Sigma to achieve the desired results. Watch this session to

Key Takeaways:

  1. Learn about Lean Six Sigma and how to apply them in your processes
  2. Understand how to achieve strategic business goals using Six Sigma
  3. Get to hear some real-life case studies of successful Six Sigma implementations by credit leaders
instructor
name title image description
John Donovan Principal Consultant, O2C Business Process Management John is a senior financial services’ executive specializing in all aspects of O2C and back-office processes. He has managed global A/R portfolios for major Fortune 100 & 500 companies in stages of delivery and transition, as well as small companies in a startup mode. 
recommendation
image tag title description link duration
Recruiting and Talent Management The Criticality of Soft Skills in the Work Place Discover the 7 most valued soft skills at workplace and implement various strategies to fast forward your organization's success and business network. https://academy.highako.com/criticality-of-soft-skills-in-the-work-place 35 Mins
Recruiting and Talent Management Credit and Collections - Payment Acceptance Training and Staff Benchmarking This benchmarking course will help you identify gaps in the current method and improve your credit and collection processes. https://academy.highako.com/credit-and-collections-payment-acceptance-training-and-staff-benchmarking 25 Mins
Soft Skill O2C Soft Skills Masterclass: How to Stand Out from the Crowd Discover 5 must-have soft skills that credit teams need in this new normal. Learn 7 essential work skills and 6 rules of networking at the workplace. https://academy.highako.com/o2c-soft-skills-masterclass-how-to-stand-out-from-the-crowd 60 Min

Curriculum

  • Global Quality Management
  • Preview
    Global Quality Management
  • Six Sigma and Lean Six Sigma
  • Six Sigma and Lean Six Sigma
  • What is Lean Six Sigma?
  • What is Lean Six Sigma?
  • Lean Six Sigma Concepts
  • Lean Six Sigma Concepts
  • 5 Step Frameworks for Six Sigma
  • 5 Step Frameworks for Six Sigma
  • 6 Lean Six Sigma Belt Levels
  • 6 Lean Six Sigma Belt Levels
  • Choosing the Right Methodology
  • Choosing the Right Methodology
  • Opportunities in Credit and Collections
  • Opportunities in Credit and Collections
  • Leverage Knowledge, Experience, and Technology
  • Leverage Knowledge, Experience, and Technology
  • Final Assessment
  • Assessment
  • Certificate & Feedback