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Handling The Great Resignation: Scaling Staff Training and Career Growth

Watch this panel discussion to successfully navigate the great resignation by training your multi generational credit and collection teams, and implementing the correct reward and compensation strategies.

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About this course

promoImage
description
lessonOverview

“64% of staff felt their job is more stressful than normal in 2021”, says a Credit Today survey.

As A/R teams become leaner, and staff turnover becomes a growing issue, skilled professionals are bearing additional workload and hence looking for better opportunities outside the company. Watch this panel discussion from our annual in-person conference to:

1. Learn how do you retain the top talent while training others to join the 1%

2. Find how big companies train their global credit and collection teams to drive productivity and retain talent

3. Understand ways to improve career growth opportunities for your multi-generational staff
instructor
name title image description
John Boyens Co-Founder and President of Boyens Group Inc John is the Co-Founder and President of Boyens Group, Inc. He is an expert in sales productivity and business strategist. According to Selling Power magazine, he is one of the Top 100 Sales Enablement Consultants in 2020.
Jesus Romero Knowledge Consultant at Hewlett Packard Enterprise Jesus leads the Knowledge Consulting global activities for the Credit and Collections organization at HPE since 2019, he’s responsible for creation and delivery of training material, new hire onboarding and the continuous learning of the organization on both technical and soft skills topics.
Brigitte Wudernitz Muehlmann Professor at Babson College Brigitte is a Financial and Sustainability Reporting professor at the Babson College. She holds a Ph.D. and MSBA degrees from the Vienna University of Economics and Business (WU), and is a Certified Public Accountant.
Paul Hill President of Job Search Intelligence Paul is the President of Job Search Intelligence. During his career spanning over 20 years, he has implemented and managed product development, marketing and sales management. He has also guest lectured for MBA Entrepreneurship Program in UCLA Anderson School of Management.
recommendation
image tag title description link duration
Recruiting and Talent Management From Bebop to Hip Hop- Managing Multi Generational Credit Teams 4 generations means 4 approaches to work.  Join this session to learn how to manage and avoid generational stereotypes in the credit department https://academy.highako.com/path/team-building-and-stakeholder-management/from-bebop-to-hip-hop-managing-multi-generational-credit-teams 60 Min
Recruiting and Talent Management How Credit Managers Can Deal with Great Resignation Online course for credit managers on how they can deal with the "Great Resignation". https://academy.highako.com/how-credit-managers-can-deal-with-great-resignation 20 Min
tribe
widgetType Id components
topic ar-frauds-and-laws input

Curriculum60 Mins

  • Managing Employees Looking for Career Change (~ 3 Mins)
  • Managing Employees Looking for Career Change
  • Turning Attrition into Attraction ( ~ 3 Mins)
  • Turning Attrition into Attraction
  • Effect of Remote Jobs on Productivity and Retention ( ~ 4 Mins)
  • Effect of Remote Jobs on Productivity and Retention
  • Employee Reward and Appreciation ( ~ 4 Mins)
  • Employee Reward and Appreciation
  • Attracting the Right Talent ( ~ 5 Mins)
  • Attracting the Right Talent
  • Compensation Strategies ( ~ 3 Mins)
  • Compensation Strategies
  • Finding Middle Ground: Employer and Employee ( ~ 1 Min)
  • Finding Middle Ground: Employer and Employee
  • Signs of Staff Turnover ( ~ 4 Mins)
  • Signs of Staff Turnover
  • Managing Multi-Generational Teams ( ~ 2 Mins)
  • Managing Multi-Generational Teams
  • Need for Higher Education or Degree ( ~ 7 Mins)
  • Need for Higher Education or Degree
  • Assessment
  • Quiz
  • Certificate and Feedback

About this course

promoImage
description
lessonOverview

“64% of staff felt their job is more stressful than normal in 2021”, says a Credit Today survey.

As A/R teams become leaner, and staff turnover becomes a growing issue, skilled professionals are bearing additional workload and hence looking for better opportunities outside the company. Watch this panel discussion from our annual in-person conference to:

1. Learn how do you retain the top talent while training others to join the 1%

2. Find how big companies train their global credit and collection teams to drive productivity and retain talent

3. Understand ways to improve career growth opportunities for your multi-generational staff
instructor
name title image description
John Boyens Co-Founder and President of Boyens Group Inc John is the Co-Founder and President of Boyens Group, Inc. He is an expert in sales productivity and business strategist. According to Selling Power magazine, he is one of the Top 100 Sales Enablement Consultants in 2020.
Jesus Romero Knowledge Consultant at Hewlett Packard Enterprise Jesus leads the Knowledge Consulting global activities for the Credit and Collections organization at HPE since 2019, he’s responsible for creation and delivery of training material, new hire onboarding and the continuous learning of the organization on both technical and soft skills topics.
Brigitte Wudernitz Muehlmann Professor at Babson College Brigitte is a Financial and Sustainability Reporting professor at the Babson College. She holds a Ph.D. and MSBA degrees from the Vienna University of Economics and Business (WU), and is a Certified Public Accountant.
Paul Hill President of Job Search Intelligence Paul is the President of Job Search Intelligence. During his career spanning over 20 years, he has implemented and managed product development, marketing and sales management. He has also guest lectured for MBA Entrepreneurship Program in UCLA Anderson School of Management.
recommendation
image tag title description link duration
Recruiting and Talent Management From Bebop to Hip Hop- Managing Multi Generational Credit Teams 4 generations means 4 approaches to work.  Join this session to learn how to manage and avoid generational stereotypes in the credit department https://academy.highako.com/path/team-building-and-stakeholder-management/from-bebop-to-hip-hop-managing-multi-generational-credit-teams 60 Min
Recruiting and Talent Management How Credit Managers Can Deal with Great Resignation Online course for credit managers on how they can deal with the "Great Resignation". https://academy.highako.com/how-credit-managers-can-deal-with-great-resignation 20 Min
tribe
widgetType Id components
topic ar-frauds-and-laws input

Curriculum60 Mins

  • Managing Employees Looking for Career Change (~ 3 Mins)
  • Managing Employees Looking for Career Change
  • Turning Attrition into Attraction ( ~ 3 Mins)
  • Turning Attrition into Attraction
  • Effect of Remote Jobs on Productivity and Retention ( ~ 4 Mins)
  • Effect of Remote Jobs on Productivity and Retention
  • Employee Reward and Appreciation ( ~ 4 Mins)
  • Employee Reward and Appreciation
  • Attracting the Right Talent ( ~ 5 Mins)
  • Attracting the Right Talent
  • Compensation Strategies ( ~ 3 Mins)
  • Compensation Strategies
  • Finding Middle Ground: Employer and Employee ( ~ 1 Min)
  • Finding Middle Ground: Employer and Employee
  • Signs of Staff Turnover ( ~ 4 Mins)
  • Signs of Staff Turnover
  • Managing Multi-Generational Teams ( ~ 2 Mins)
  • Managing Multi-Generational Teams
  • Need for Higher Education or Degree ( ~ 7 Mins)
  • Need for Higher Education or Degree
  • Assessment
  • Quiz
  • Certificate and Feedback