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Credit and Collections - Payment Acceptance Training and Staff Benchmarking

This benchmarking course will help you identify gaps in the current method and improve your credit and collection processes.

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About this course

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lessonOverview

Is your company's method of accepting payments appropriate? Is your staff size appropriate? Does the company provide staff training?

As we step into the 3rd year of the pandemic, credit leaders agree that they have been on a roller coaster ride from bankruptcy waves, frauds, new laws, staffing challenges to declining profitability.

Watch the exclusive benchmarking session to learn how your staff size affects your ability to perform critical functions and how payment methods affect business.

Key Takeaways:

  1. Find where do you stand on this curve
  2. Benchmark your company against industry findings on payment trends, staff benchmarking, and staff training
  3. Learn ways to work on the fallouts and improve your processes in 2022
transcript Coming Soon
resources Coming Soon
discuss Coming Soon
instructor
name title image description
David Schmidt Managing Director at A2 Resources David has 30+ years of experience in advisory services related to credit, collections, receivable management. He also provides consulting on credit policy, department organization, O2C process improvement, technology selection & implementation.
recommendation
image tag title description link duration
Credit Application A-Z of Business Credit Application Training for Credit Analyst Learn how credit analysts customize business credit applications to reflect the credit review process, streamline the capture of new customer information and deliver quality service to account prospects. https://academy.highako.com/business-credit-application-trade-creditors-course 40 min
Credit Policy Credit Risk Assessment Training for Trade Creditors Evaluate your customer credit worthiness and learn how to assess credit risk and create credit scoring models. https://academy.highako.com/trade-credit-risk-assessment-course 40 min
Credit Policy Credit Policy Training for A Credit Analyst Get a detailed perspective on the benefits of an integrated credit, collections and dispute management policy as well as a framework to build the credit policy. https://academy.highako.com/credit-policy-trade-creditors-course 50 Min

Curriculum

  • Payments Acceptance Benchmarking (~10 Mins)
  • Preview
    Payments Acceptance Benchmarking
  • Staff Training Survey (~10 Mins)
  • Staff Training Survey
  • Staff Benchmarking (10 Mins)
  • Staff Benchmarking
  • Final Assessment
  • Assessment
  • Certificate and Feedback

About this course

promoImage
description
lessonOverview

Is your company's method of accepting payments appropriate? Is your staff size appropriate? Does the company provide staff training?

As we step into the 3rd year of the pandemic, credit leaders agree that they have been on a roller coaster ride from bankruptcy waves, frauds, new laws, staffing challenges to declining profitability.

Watch the exclusive benchmarking session to learn how your staff size affects your ability to perform critical functions and how payment methods affect business.

Key Takeaways:

  1. Find where do you stand on this curve
  2. Benchmark your company against industry findings on payment trends, staff benchmarking, and staff training
  3. Learn ways to work on the fallouts and improve your processes in 2022
transcript Coming Soon
resources Coming Soon
discuss Coming Soon
instructor
name title image description
David Schmidt Managing Director at A2 Resources David has 30+ years of experience in advisory services related to credit, collections, receivable management. He also provides consulting on credit policy, department organization, O2C process improvement, technology selection & implementation.
recommendation
image tag title description link duration
Credit Application A-Z of Business Credit Application Training for Credit Analyst Learn how credit analysts customize business credit applications to reflect the credit review process, streamline the capture of new customer information and deliver quality service to account prospects. https://academy.highako.com/business-credit-application-trade-creditors-course 40 min
Credit Policy Credit Risk Assessment Training for Trade Creditors Evaluate your customer credit worthiness and learn how to assess credit risk and create credit scoring models. https://academy.highako.com/trade-credit-risk-assessment-course 40 min
Credit Policy Credit Policy Training for A Credit Analyst Get a detailed perspective on the benefits of an integrated credit, collections and dispute management policy as well as a framework to build the credit policy. https://academy.highako.com/credit-policy-trade-creditors-course 50 Min

Curriculum

  • Payments Acceptance Benchmarking (~10 Mins)
  • Preview
    Payments Acceptance Benchmarking
  • Staff Training Survey (~10 Mins)
  • Staff Training Survey
  • Staff Benchmarking (10 Mins)
  • Staff Benchmarking
  • Final Assessment
  • Assessment
  • Certificate and Feedback