Collection Negotiations: Fundamental Skill Test

Earn a free online certificate now!

Share Your Credentials with The World!

Add the certificate to your LinkedIn profile with a single click. You will also be able to download, print and share this certificate through your profile page on Highako Academy.

Get Certified Now

Collection Negotiations: Fundamental Skill Test

Take this 5-minute quick assessment on the foundations of collection negotiation to analyze your customer-management and collection strategy and modify your approach accordingly.

promoImage

description

lessonOverview

Do you know that by 2023, the US bankruptcy rate is predicted to reach a 10-year high? But how does it impact your company? The number of write-offs and past-due debts is going to rise by at least 30%.

Re-evaluate your customer management and collection strategy with this quick 5-minute assessment on the fundamentals of collection negotiation and modify your approach accordingly.

Score more than 70% to earn a certificate.

instructor

name	title	image	description
ROBERT SHULTZ	Founder, Quote to Cash Solution		Robert Shultz has had a thirty-year career as a global credit and financial executive for large multinational companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries.

recommendation

image	tag	title	description	link	duration
	Collection Call Negotiations Collections Prioritization	Effective Collection Call Negotiation Techniques	Watch this tutorial to understand the pros and cons of different collector's behaviors, negotiation styles, and approaches.	https://academy.highako.com/effective-collection-call-negotiation-techniques	120 Mins
	Collection Call Negotiations Collections Prioritization	Win-Win Collections Call Negotiation: Strategies & Benefits	With expert communication and collections negotiation skills, learn how to create a win-win collections strategy with your customers.	https://academy.highako.com/win-win-collections-call-negotiation-strategies-benefits	120 Mins
	Collection Call Negotiations Collections Prioritization	Handling Deceptive Customers During Collections Call Negotiation	Watch this tutorial that gives you a hands-on guide on how to handle deceptive or overly aggressive customers during a collections call negotiation.	https://academy.highako.com/handling-deceptive-customers-during-collections-call-negotiation	90 Mins

Your login is successfull, please click here to stay signed in

Earn a free online certificate now!

RECOMMENDED FOR YOU

Collection Negotiations: Fundamental Skill Test

Take this 5-minute quick assessment on the foundations of collection negotiation to analyze your customer-management and collection strategy and modify your approach accordingly.

About this course