Instead of looking at as many generic KPIs as possible that are not followed up by any action, it makes more sense to examine a smaller number of the relevant KPIs regularly.

In this economic downturn, it is more important than ever to have accurate KPIs to determine the performance of your credit department.

Most importantly, how do you report these metrics to senior management in a way they understand? 

This key performance metrics toolkit by Robert Shultz will help you get a detailed overview of what your boss is looking for in your monthly reports. It will also give you a detailed insight into how to understand the risks with wrong metrics that might hamper your credit team. 

Key Takeaways:

• Understanding the Risks With Wrong Metrics for Credit & Collections Team
• 5 Key Metrics to Track Credit Department Performance
• 9 Measures to Track Collections Performance and Different Ways of Looking at DSO
• 6 Different Ways of Calculating DSO

BONUS: Get exclusive access to industry expert blogs and downloadable assets including

• 5 in 1 - Credit and Collections Efficiency Calculator (Excel Tool)
• Credit & Collections Statistical Accomplishments Worksheet for 2022