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Managing Credit Department's Time: How to do Twice the Work in Half your Time

Join this discussion to learn tried and tested methods of making your credit teams efficiently manage their time better with proper goal setting and prioritization.

Managing Credit Department's Time: How to do Twice the Work in Half your Time

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About this course

About this course

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"For me, the predominant challenge over the course of next 12 months is to keep up with a heavy workload which is also leading to high staff turnover. Unable to address as it is out of my hands!"~ Matthew Gilbert on a recent staff benchmarking survey

The great resignation over the past few months has pushed the top talent in the team to work over hours. Ultimately, they end up feeling overwhelmed and burnout.

The challenge? Lack of proper time management! But as a manager how do you handle this in your multi-generational, multi-level credit department and take the load off your teams?

Join this panel discussion to find out! 

Key Takeaways:

1. Time-management strategies to employ in your multi-generational credit department
2. Find out how credit departments can contribute to their company’s growth map by successfully managing their time
3. Learn from Best Case Practices shared by our panelist 

Highako Library: Book Recommendations 

1. Journey to World Class Team Leadership by John A. Leffler
2. Getting Things Done: The Art of Stress-Free Productivity by David Allen 
3. Management by Peter Drucker 
4. One Minute Manager by Ken Blanchard and Spencer Johnson
instructor
name title image description
John La Rocca Highako Academy Advisory Council Member John is an award-winning professional with 15+ years of remarkable global success collaborating productively with sales management and customers to boost revenue growth and mitigate associated risks for top-tier firms.
Robert Shultz Founder, Quote to Cash Solution
Robert Shultz has had a thirty-year career as a global credit and financial executive for large multi-national companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries.
David Schmidt Contributing Editor, Credit Today
Dave is an order-to-cash and SME risk expert with over 27 years of experience. He focuses on the order-to-cash side of the working capital coin applying his knowledge and expertise with receivables, credit, and collection best practices and technology to maximize clients' performance. Dave aims at providing insights into the small and medium enterprise (SME) community by delivering actionable intelligence solutions for clients to drive efficiency, manage risk and grow revenue.
recommendation
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Soft Skills O2C Soft Skills Masterclass: How to Stand Out from the Crowd Discover 5 must-have soft skills that credit teams need in this new normal. Learn 7 essential work skills and 6 rules of networking at the workplace. https://academy.highako.com/o2c-soft-skills-masterclass-how-to-stand-out-from-the-crowd 60 Min
Recruiting and Talent Management Handling The Great Resignation: Scaling Staff Training and Career Growth Watch this panel discussion to successfully navigate the great resignation by training your multi-generational credit and collection teams, and implementing the correct reward and compensation strategies. https://academy.highako.com/handling-great-resignation-staff-training-and-career-growth 35 Min
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