Receivables Management | Level- Knowledge
Watch this beginners guide on how to improve your debt collection strategies with a consistent "right first time" approach.
Negotiations 101 for Collectors
Watch this beginner’s tutorial to understand how to proactively prepare for collection call negotiations by deciding your goals, trade-off, and alternative strategies while anticipating your customers' behavior.
FREE
70 Mins
Effective Collection Call Negotiation Techniques
Watch this tutorial to understand the pros and cons of different collector's behaviors, negotiations styles and approaches.
$109
120 Mins
Win-Win Collections Call Negotiation: Strategies & Benefits
With expert communication and collections negotiation skills, learn how to create a win-win collections strategy with your customers.
$109
120 Mins