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Table 9 of Credit Today's latest Credit Today's Collection Technology Buyer's Guide on collection software details a comprehensive list of collector productivity tools. No single solution in the marketplace has ALL of these built in, but most have them.
If you're evaluating your current system, or thinking of upgrading to something better, here's a great checklist of collector productivity tools. How many of these do you have? Would you benefit by adding any of these?
| Collector Productivity Tools | ||
| To use in evaluating your current system or potential collection software vendor solutions | ||
| Yes | No | Component Being Checked |
| Allows user to split invoices | ||
| Calculates regularly scheduled payment plans | ||
| Schedules irregular payment plans | ||
| Automated mass dunning | ||
| Built in Auto-dialer | ||
| Scripted collection dialogues | ||
| Excuse scenario scripts | ||
| Reproduces and transmits invoices | ||
| Sends multiple invoices in a single transmission | ||
| Create & send fax correspondence | ||
| Create & send e-mail correspondence | ||
| Inbound email responses from customers are synchronized back into the software | ||
Thanks to Credit Today's Collection Technology Buyer's Guide.
For more on which technology vendors has these tools, click here!
Tech Buyer's Guide Checklist: Collector Productivity Tools
Here's the list of components that a collector can check for their productivity tools. Collector can evaluate the parameters with this checklist
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