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Did you know that in most Fortune 500 credit and collections teams, it was found that most employees cover their webcam, just in case they accidentally turned it on!
Why? Because they lacked confidence.
Even though research, communication, and collaboration are integral practices for every credit and collection professional, many are not accustomed to doing these core competencies virtually.
Join Douglas Hall, expert business strategist, virtual engagement pioneer, and President of D. Advocate & Associates, as he shares 6 factors in mastering (and enjoying) your virtual meetings - whether with your customer or CFO.
Key Takeaways Include:
1. Calvin’s checklist to improve your virtual meeting set-up and tools.
2. The cycle of success and theory behind virtual flight school (~a process to help you understand the virtual journey and achieve the highest level of confidence and individual satisfaction)
3. Innovative ways to utilize video to engage the audience
4. Zoom and other conferencing platform options
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