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Collections Prioritization |
Negotiations 101 for Collectors |
Watch this beginner’s tutorial to understand how to proactively prepare for collection call negotiations by deciding your goals, trade-off, and alternative strategies while anticipating your customers' behavior. |
https://academy.highako.com/collections-call-negotiation |
70 Mins |
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Collections Prioritization |
Effective Collection Call Negotiation Techniques |
Watch this tutorial to understand the pros and cons of different collectors' behaviors, negotiation styles, and approaches. |
https://academy.highako.com/effective-collection-call-negotiation-techniques |
120 Mins |