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During the economic downturn, the collections have gone down by 48%, as reported by an AGA report.
As a collector, you might have different personalities and styles when it comes to negotiating with your customer. This tutorial will help you negotiate effectively and manage your behavior strategically during collections call negotiations.
Tune in to this course by our industry expert, Robert Shultz, who will help you understand the pros and cons of different collector's behaviors, negotiations styles and approaches. Learn how you can negotiate effectively to produce wise and amicable results using Principled Negotiations.
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