Course Overview 60 Mins (Show All)
Understanding What is Deeper Dialogue
Fundamentals of Deeper Dialogue
How to Make Your Conversation Inspirational
Effective Ways to Craft and Deliver Solid Language
How to be Be a Great Listener
Positive Approach to Deliver Bad News
Examples of Delivering Bad News
Learning Collection Strategies Through Roleplay
Ways in which Roleplay Can Help Collection Staff
How to Give Clear and Positive Feedback
Conversations That Inspire A “Fireside Chat”
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