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Learning Objectives: Deductions Administrator Certification
- Introduction to Bouncer (~10 mins)
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What is Bouncer
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Raising a Query in Bouncer
- Introduction to FileZilla (~10 mins)
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What is FileZIlla
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The need for FileZilla
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Accessing Files using FileZilla
- Introduction to Access Utility (~5 mins)
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What is Access Utility
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Accessing Files using Access Utility
- Introduction to Jira (~15 mins)
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What is Jira
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Viewing all Issues Logged in an Account using Jira
- Source System and its Creation (~7 Mins)
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What is a Source System
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Configuring a Source System
- Introduction to FTP (File Transfer Protocol) (~7 Mins)
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What is SFTP
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Accessing Location using FileZilla


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- Lesson Overview
The end goal of a Deduction analyst is to reduce Days Deduction Outstanding(DDO) and improve the net recovery rate of your company. But it’s a dream come true for only a few analysts.
Well, worry no more!! Watch this course on the different tools used by our experts to streamline your entire dispute resolution process with HighRadius Deductions Solution.
Other than the tools, this solution will also help you understand how to load data using Enterprise Cloud Integration(ECI) in the Highradius Deductions Solution.
Key Learning Objectives:
By the time you complete this course, you will be able to:-
- Raise a query in Bouncer
- Access files using FileZilla and Access Utility
- View issues in an account using Jira
- Load Data using ECI
- Understand File Transfer Protocol(FTP) and Source System
Course Essentials:-
This course aims at delivering high-value content through a combination of demos, discussions, used test cases, and hands-on exercises.
This 50-minute learning content is a part of our 30-hour-long accredited professional deductions series. After the successful completion of the course, you will be one step closer to achieving the milestone, i.e., the HighRadius Deductions Administrator Level Badge.
Prerequisite:

1. Configuring Tools in the HighRadius Deductions Solution
Watch this tutorial and learn how to configure different tools in the Deductions Solution.
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