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Credit and Debt Collection Laws for A/R
Credit Scoring A/R Frauds and Laws Collection Call Negotiations
Online 70 minutes crash course on conventional credit and collection laws including FDCPA, FCRA, ECOA, and Antitrust.
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  • Lesson Overview
  • Transcript
  • Resources
  • Discuss

Credit and collections team today have become a part of the company's brand since they are talking to customers are at the forefront of customer experience.

As a credit manager, the burden falls on you to ensure that the teams are aware of any laws relevant to credit and collections.

This course discusses the most common laws including FCPA, FDPA, ECOA, and Antitrust, and their implications for the credit and collections department.

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Instructor
ROBERT SHULTZ · Founder, Quote to Cash Solution
Robert Shultz has had a thirty-year career as a global credit and financial executive for large multi-national companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries.
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Credit and Debt Collection Laws for A/R

Online 70 minutes crash course on conventional credit and collection laws including FDCPA, FCRA, ECOA, and Antitrust.

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About this Course

promoImage
description
lessonOverview

Credit and collections team today have become a part of the company's brand since they are talking to customers are at the forefront of customer experience.

As a credit manager, the burden falls on you to ensure that the teams are aware of any laws relevant to credit and collections.

This course discusses the most common laws including FCPA, FDPA, ECOA, and Antitrust, and their implications for the credit and collections department.
transcript

Coming Soon
resources Coming Soon
discuss Coming Soon
instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution Robert Shultz has had a thirty-year career as a global credit and financial executive for large multi-national companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries.
recommendation
image tag title description link duration
Portfolio Analysis Effective Credit and Collection Strategies During Recession Learn how to manage portfolios, credit, and collection tactics during the recession. https://academy.highako.com/collections-strategy-during-recession-course 60 min
Credit Policy Eliminating B2B Payment Frauds | Check and Bulk Transfer Frauds Learn all about check frauds, bulk transfer, and internal fraud in B2B payments. https://academy.highako.com/business-fraud-elimination-course 60 Min
KPIs and Reporting Understanding Credit and Collections KPIs Understand how collections and credit KPIs to help you understand metrics like DSO, Collection Effective Index, and other AR metrics. https://academy.highako.com/understanding-the-credit-and-collections-kpis-course 120 Min
tribe
widgetType Id components
topic ar-frauds-and-laws input
tribe
widgetType Id components
topic ar-frauds-and-laws input

Curriculum70 Mins

  • The ABCs of Fair Debt Collections Practices Act (FDCPA) (~10 Mins)
  • Preview
    Understanding the Fair Debt Collection Act
  • Inappropriate Collections Tactics Under FDCPA Part 1
  • Inappropriate Collections Tactics Under FDCPA Part 2
  • Key Points to Remember about FDCPA
  • A/R Guide for Antitrust Laws: Sherman, Clayton, Robinson-Patman (~15 Mins)
  • Introduction to the Antitrust Regulation: Robinson-Patman Act
  • Antitrust Laws: Sherman and Clayton Acts Overview
  • Robinson-Patman and Clayton Act Felony Scenario
  • Setting Up the Sherman/Clayton Act Compliance
  • Penalties for Violation of the Antitrust Laws
  • Introduction to the Antitrust Regulation: Federal Trade Commission Act
  • A/R Guide to Equal Credit Opportunity Act (ECOA) (~15 Mins)
  • Decoding Equal Credit Opportunity Act for Trade Credit
  • Credit Manager's Guide to ECOA Regulations
  • Trade Creditor's Guide to ECOA Principal Theories and Guidelines
  • Critical Adverse Actions & Legal Applicant's Right Under ECOA
  • Credit Manager's Guide to ECOA Compliance & Penalties
  • How to Handle Credit and Collections for Bankrupt Customers (~10 Mins)
  • Credit Manager's Guide to the Three Bankruptcy Chapters
  • Best Practices to Plan Ahead for Bankrupt Customers
  • 3 Key Ways to Communicate Bankruptcy to the Court
  • Fair Credit Reporting Act for Direct Consumers and Small Customers (~20 Mins)
  • FCRA 101: Purpose and Scope for Trade Credit
  • FCRA: Protecting SMBs, Sole Proprietors and Individual Businesses
  • FCRA: How to Notify Customers on Denied Credit
  • FCRA: Creditor's Guide on How to Display Payment History
  • A Credit Manager's Guide to FCRA Compliance
  • A Credit Manager's Guide to FCRA Debt Dispute Procedures
  • What Does FCRA in the Internet Age Mean
  • A Credit Manager's Guide to FCRA Violations and Penalties
  • Final Assessment
  • Quick Quiz
  • Certificate & Feedback

About this Course

promoImage
description
lessonOverview

Credit and collections team today have become a part of the company's brand since they are talking to customers are at the forefront of customer experience.

As a credit manager, the burden falls on you to ensure that the teams are aware of any laws relevant to credit and collections.

This course discusses the most common laws including FCPA, FDPA, ECOA, and Antitrust, and their implications for the credit and collections department.
transcript

Coming Soon
resources Coming Soon
discuss Coming Soon
instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution Robert Shultz has had a thirty-year career as a global credit and financial executive for large multi-national companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries.
recommendation
image tag title description link duration
Portfolio Analysis Effective Credit and Collection Strategies During Recession Learn how to manage portfolios, credit, and collection tactics during the recession. https://academy.highako.com/collections-strategy-during-recession-course 60 min
Credit Policy Eliminating B2B Payment Frauds | Check and Bulk Transfer Frauds Learn all about check frauds, bulk transfer, and internal fraud in B2B payments. https://academy.highako.com/business-fraud-elimination-course 60 Min
KPIs and Reporting Understanding Credit and Collections KPIs Understand how collections and credit KPIs to help you understand metrics like DSO, Collection Effective Index, and other AR metrics. https://academy.highako.com/understanding-the-credit-and-collections-kpis-course 120 Min
tribe
widgetType Id components
topic ar-frauds-and-laws input
tribe
widgetType Id components
topic ar-frauds-and-laws input

Curriculum70 Mins

  • The ABCs of Fair Debt Collections Practices Act (FDCPA) (~10 Mins)
  • Preview
    Understanding the Fair Debt Collection Act
  • Inappropriate Collections Tactics Under FDCPA Part 1
  • Inappropriate Collections Tactics Under FDCPA Part 2
  • Key Points to Remember about FDCPA
  • A/R Guide for Antitrust Laws: Sherman, Clayton, Robinson-Patman (~15 Mins)
  • Introduction to the Antitrust Regulation: Robinson-Patman Act
  • Antitrust Laws: Sherman and Clayton Acts Overview
  • Robinson-Patman and Clayton Act Felony Scenario
  • Setting Up the Sherman/Clayton Act Compliance
  • Penalties for Violation of the Antitrust Laws
  • Introduction to the Antitrust Regulation: Federal Trade Commission Act
  • A/R Guide to Equal Credit Opportunity Act (ECOA) (~15 Mins)
  • Decoding Equal Credit Opportunity Act for Trade Credit
  • Credit Manager's Guide to ECOA Regulations
  • Trade Creditor's Guide to ECOA Principal Theories and Guidelines
  • Critical Adverse Actions & Legal Applicant's Right Under ECOA
  • Credit Manager's Guide to ECOA Compliance & Penalties
  • How to Handle Credit and Collections for Bankrupt Customers (~10 Mins)
  • Credit Manager's Guide to the Three Bankruptcy Chapters
  • Best Practices to Plan Ahead for Bankrupt Customers
  • 3 Key Ways to Communicate Bankruptcy to the Court
  • Fair Credit Reporting Act for Direct Consumers and Small Customers (~20 Mins)
  • FCRA 101: Purpose and Scope for Trade Credit
  • FCRA: Protecting SMBs, Sole Proprietors and Individual Businesses
  • FCRA: How to Notify Customers on Denied Credit
  • FCRA: Creditor's Guide on How to Display Payment History
  • A Credit Manager's Guide to FCRA Compliance
  • A Credit Manager's Guide to FCRA Debt Dispute Procedures
  • What Does FCRA in the Internet Age Mean
  • A Credit Manager's Guide to FCRA Violations and Penalties
  • Final Assessment
  • Quick Quiz
  • Certificate & Feedback