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[FREE] Infographics: 8 Key Points For An Effective Listening During Debt Collection

Download this infographic to learn about all the essential tips for an effective debt collection call

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About this course

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lessonOverview

Listening assists you in anticipating customer behavior, planning a negotiation strategy, and communicating effectively.

Download this infographic to find out what to think about when making a collection call. This infographic will show you the experts' way of enhancing your listening skills when making collections calls with different types of customers.
instructor
name title image description
Robert S. Shultz Founder, Quote to Cash Solution This template has been created by Robert Shultz. With an immense experience of over 30 years as a global credit and financial executive for large multi-national companies. Robert also provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is one of the founding partners of Quote to Cash Solutions.
recommendation
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Collection Call Negotiations Debt Collection Calling and Negotiation Training Learn all about commercial debt collections and improve your negotiation skills to maximize your ROI through collection calls. https://academy.highako.com/collection-calls-best-practices-course 120 Mins
Collection Call Negotiations Negotiations 101 for Collectors Understand how to proactively prepare for negotiations by deciding your goals, trade-off, and BATNA. Become a PRO in handling collection calls. Watch now! https://academy.highako.com/collections-call-negotiation 90 Mins

About this course

promoImage
description
lessonOverview

Listening assists you in anticipating customer behavior, planning a negotiation strategy, and communicating effectively.

Download this infographic to find out what to think about when making a collection call. This infographic will show you the experts' way of enhancing your listening skills when making collections calls with different types of customers.
instructor
name title image description
Robert S. Shultz Founder, Quote to Cash Solution This template has been created by Robert Shultz. With an immense experience of over 30 years as a global credit and financial executive for large multi-national companies. Robert also provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is one of the founding partners of Quote to Cash Solutions.
recommendation
image tag title description link duration
Collection Call Negotiations Debt Collection Calling and Negotiation Training Learn all about commercial debt collections and improve your negotiation skills to maximize your ROI through collection calls. https://academy.highako.com/collection-calls-best-practices-course 120 Mins
Collection Call Negotiations Negotiations 101 for Collectors Understand how to proactively prepare for negotiations by deciding your goals, trade-off, and BATNA. Become a PRO in handling collection calls. Watch now! https://academy.highako.com/collections-call-negotiation 90 Mins