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[FREE] Infographics: Decoding 8 Types of Delinquent Customers

Download this infographic to decode the various types of delinquent customers, understand their behavior, and learn how to deal with them.

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About this course

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description
lessonOverview

Some customers will always find a way to avoid paying you, no matter how well you deliver your product or service or how carefully you remind them of it. It can be time-consuming and inconvenient to track down delinquent customers, discuss the problem, and collect payments.

In this infographic, we have summarised the characteristics of various types of delinquent customers, as well as some tips for dealing with them while remaining professional and maintaining a positive client relationship.

Download this infographic to learn how to decode different types of delinquent customers, understand their behavior, and deal with them.
instructor
name title image description
Robert S. Shultz Founder, Quote to Cash Solution This template has been created by Robert Shultz. With an immense experience of over 30 years as a global credit and financial executive for large multi-national companies. Robert also provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is one of the founding partners of Quote to Cash Solutions.
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About this course

promoImage
description
lessonOverview

Some customers will always find a way to avoid paying you, no matter how well you deliver your product or service or how carefully you remind them of it. It can be time-consuming and inconvenient to track down delinquent customers, discuss the problem, and collect payments.

In this infographic, we have summarised the characteristics of various types of delinquent customers, as well as some tips for dealing with them while remaining professional and maintaining a positive client relationship.

Download this infographic to learn how to decode different types of delinquent customers, understand their behavior, and deal with them.
instructor
name title image description
Robert S. Shultz Founder, Quote to Cash Solution This template has been created by Robert Shultz. With an immense experience of over 30 years as a global credit and financial executive for large multi-national companies. Robert also provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is one of the founding partners of Quote to Cash Solutions.
recommendation
image tag title description link duration
Collection Call Negotiations Debt Collection Calling and Negotiation Training Learn all about commercial debt collections and improve your negotiation skills to maximize your ROI through collection calls. https://academy.highako.com/collection-calls-best-practices-course 120 Mins
Collection Call Negotiations Negotiations 101 for Collectors Understand how to proactively prepare for negotiations by deciding your goals, trade-off, and BATNA. Become a PRO in handling collection calls. Watch now! https://academy.highako.com/collections-call-negotiation 90 Mins