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A Letter Detailing Slowing of Payment From a Customer

This letter can be sent to correct the slowing of payment from the customer.

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Credit today · www.credittoday.net

This is a diplomatic letter that details a significant slowing of payment from a customer. Its purpose is to correct the problem.

This is a good letter to use when a customer has slowed significantly with you over a period of time.

At that point, it often pays to write directly to the owner, majority partner, or president of the company.

This letter is designed to show concern for the customer, and reflect a 'what can we do to help' philosophy.

Despite the diplomatic and positive tone, it also makes it clear that you're paying attention and expect better from them.

A letter like this can be very instructive if it outlines the history of the account, including the ups, downs, and trends you see.

You should emphasize the positive aspects and downplay the negative.

Nobody likes to hear criticism. But again, the goal is to correct the problem going forward, thereby reducing your risk and improving your cash flow, and hopefully, keeping a customer.

A Letter Detailing Slowing of Payment From a Customer

This letter can be sent to correct the slowing of payment from the customer.

Limited availability | See below

About this course

description

lessonOverview

This is a diplomatic letter that details a significant slowing of payment from a customer. Its purpose is to correct the problem.

This is a good letter to use when a customer has slowed significantly with you over a period of time.

At that point, it often pays to write directly to the owner, majority partner, or president of the company.

This letter is designed to show concern for the customer, and reflect a 'what can we do to help' philosophy.

Despite the diplomatic and positive tone, it also makes it clear that you're paying attention and expect better from them.

A letter like this can be very instructive if it outlines the history of the account, including the ups, downs, and trends you see.

You should emphasize the positive aspects and downplay the negative.

Nobody likes to hear criticism. But again, the goal is to correct the problem going forward, thereby reducing your risk and improving your cash flow, and hopefully, keeping a customer.

instructor

name	title	image	description	Ins
Credit today	www.credittoday.net

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	KPIs and Reporting	Checklist of Early Warning Signals of Potential Distressed Debtor	Find the complete warning signals of potential distressed debtors and the signs of debt problems specifically for sales reps and account managers.	https://academy.highako.com/checklist-of-early-warning-signals-of-potential-distressed-debtor
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About this course

description

lessonOverview

This is a diplomatic letter that details a significant slowing of payment from a customer. Its purpose is to correct the problem.

This is a good letter to use when a customer has slowed significantly with you over a period of time.

At that point, it often pays to write directly to the owner, majority partner, or president of the company.

This letter is designed to show concern for the customer, and reflect a 'what can we do to help' philosophy.

Despite the diplomatic and positive tone, it also makes it clear that you're paying attention and expect better from them.

A letter like this can be very instructive if it outlines the history of the account, including the ups, downs, and trends you see.

You should emphasize the positive aspects and downplay the negative.

Nobody likes to hear criticism. But again, the goal is to correct the problem going forward, thereby reducing your risk and improving your cash flow, and hopefully, keeping a customer.

instructor

name	title	image	description	Ins
Credit today	www.credittoday.net

related

image	tag	title	description	link	contentType
	KPIs and Reporting	Checklist of Early Warning Signals of Potential Distressed Debtor	Find the complete warning signals of potential distressed debtors and the signs of debt problems specifically for sales reps and account managers.	https://academy.highako.com/checklist-of-early-warning-signals-of-potential-distressed-debtor
	KPIs and Reporting	Cost vs Value: Credit Department in the Eyes of CFO	Watch this credit management training on how the credit teams could maximize the AR turnover and bring the best value proposition to the senior management.	https://academy.highako.com/b2b-credit-department-value-proposition