Managing Third Party Collections Agencies Certified

{"miniCertification":{"title":"Debt Collections Calling Certified","promo-image-title":"This online certification program is designed to help you gain the skills to leverage third party collections agencies to skip trace customers who have disappeared.","short-description":"This online certification program is designed to help you gain the skills to leverage third party collections agencies to skip trace customers who have disappeared.","promo-image":"","duration":"2","modules-count":"5","course-overview":{"description":"Is your collections team wasting valuable time in tracking down delinquent accounts, trying to recover unpaid debts?

Leveraging Third Party Collection Agencies will help you in skip tracing customers and driving increased recoveries to reduce workload of your collections team while improving the turnaround time for collection, thus increasing the bottom line.

Through this certification, Robert Shultz will help you in optimizing cash flow and reducing days sales outstanding (DSO) by helping you choose the right collection agency for your company.

Key Takeaways -

a) Seven Steps to Engage a Collection Agency

b) Eleven Specific Requirement for Agency Certification

c) A Twelve Point Agency Selection or Comparison Checklist

d) Five Major Metrics to Determine Collections Agency Results ","instructors":[{"name":"Robert Shultz","title":"Founder, Quote to Cash Solutions(Q2C ) LLC","image":"https://7386813.fs1.hubspotusercontent-na1.net/hubfs/7386813/image%2071.svg"}],"course-worth-highlight":"","bulletpoints":[{"name":"Skip Trace a Customer with the Help of a Collection Agency"},{"name":"Evaluate When and How to Choose the Right Collection Agency"},{"name":"Evaluate the Effectiveness and Performance of the collection agency"}],"whats-included":{"get-started-url":"get-started-url","modules-count":"4","checklist-count":"5","quiz-count":"4","duration":"2"}},"curriculum-section":{"brochure_url":"https://resources.highako.com/hubfs/Brochure-Managing%20Third%20Party%20Collections.pdf","accordion-items":[{"accordion-title-text":"1. Evaluating Why and When to Use a Collections Agency","accordion-description-text":"1.1. 7 Ways to Avoid Diminishing Returns for Your Internal Collection
1.2. 7 Steps to Engage a Collection Agency"},{"accordion-title-text":"2. How to Select a Qualified Collections Agency","accordion-description-text":"2.1. Why Choose a Certified Collection Agency
2.2. Eleven Specific Requirement for Agency Certification
2.3. Questions to Ask When Selecting an Agency
2.4. A Twelve Point Agency Selection or Comparison Checklist"},{"accordion-title-text":"3. Leveraging Collection Agencies Skip Trace a Customer","accordion-description-text":"3.1. The Skip Tracing Scenario
3.2. Why Use a Skip Tracing Professional
3.3. Skip Tracing Tools and Methods
3.4. The Cost of Engaging a Skip Tracer
3.5. What You Should Expect of the Collection Agency"},{"accordion-title-text":"4. How to Evaluate the Effectiveness of a Collection Agency’s Performance","accordion-description-text":"4.1. Evaluating the Effectiveness of a Collection Agency’s Performance
4.2 5 Major Metrics to Determine Collections Agency Results
4.3. 3 Steps to Evaluate Recoveries in the Collections Process
4.4. Referral to Recovery Time-Frame Calculation for Collections Agency
4.5 Brief Overview of Evaluating the Effectiveness of the Collection Agency"},{"accordion-title-text":"5. Final Assessment [45 mins]","accordion-description-text":"5.1. Final Quiz
5.2. Certificate and Feedback"}]},"testimonial-section":{"promo-video-url":"https://play.vidyard.com/CRmM4h1FitJkVjeuRqkh5K.html","team-onboarding-url":"team-onboarding-url","testimonials":[{"testimonial-text":"I was really impressed with what I saw of Highako at Radiance. I plan to introduce this to our 300 member team as part of our training curriculum.","testimonial-author-img":"https://7386813.fs1.hubspotusercontent-na1.net/hubfs/7386813/Bill%20Lehmann.png","testimonial-author-name":"Bill Lehmann","testimonial-author-title":"Director, Credit, HPE"},{"testimonial-text":"Highako is doing a great job of curating courses on various critical job skills that address the needs of all credit and collection professionals.","testimonial-author-img":"https://7386813.fs1.hubspotusercontent-na1.net/hubfs/7386813/Development%20Team/1516691649873.jpeg","testimonial-author-name":"Disha Sawlani","testimonial-author-title":"Credit Risk Specialist, Acer Europe SA"}]},"managers-section":{"heading-part1":"Dear Credit Managers, ","heading-part2":" We Are Here For You!","description":"As a credit manager, it is your responsibility to ensure that your collections team is equipped with the skills to ensure maximum ROI from each collection call.","manager-section-image":"https://resources.highako.com/hubfs/mini_certification_pages/shutterstock_720924823%201.png","team-onboarding-url":"https://calendly.com/shelley-mishra/onboard-your-team","highlights":[{"highlight":"Skip Trace a Customer with the Help of a Collection Agency"},{"highlight":"Evaluate When and Why to Choose the Right Collection Agency"},{"highlight":"Evaluate the Effectiveness of the Collection Agency"},{"highlight":"Select a Certified Collections Agency"}]},"post-completion-section":{"heading-part1":"Share Your Achievement After ","heading-part2":"Completing the Course!","description":"Become an expert in Managing Third Party Collections Agencies and broadcast your achievement to friends and colleagues to get the recognition you deserve.","certificate-image":"https://7386813.fs1.hubspotusercontent-na1.net/hubfs/7386813/Screenshot%20(314).png","email-url":"mailto:mike.yakiemchuk@highako.com?cc=rudrani.das@highradius.com&bcc=shelley.mishra@highradius.com&subject=Highako%20Support%3A%20Mini%20Certifications&body=Hi%2C%20%0AHave%20a%20look%20at%20the%20mini-certification%20https%3A%2F%2Facademy.highako.com%2Ffinancial-statement-analysis-mini-certification","public-link-url":"https://www.credly.com/org/highradius/badge/debt-collections-calling","download-certificate-url":"https://resources.highako.com/hubfs/mini_certification_pages/DCC_Cert.png","badge-image-url":"https://resources.highako.com/hubfs/mini_certification_pages/DCC_Badge.png"},"faq-section":{"title":"FAQs","accordion-items":[{"accordion-title-text":"Q. How does this course work?","accordion-description-text":"The course is 100% on-demand and fully self-paced. Once you enroll, you’ll work through the modules in chronological order and be invited to take part in activities. At the end of each module, you’ll be presented with mandatory quiz questions and if you pass all these, you’ll earn the exclusive badge and get credit and collection laws certified."},{"accordion-title-text":"Q. How long will the course content take to complete?","accordion-description-text":"The course content, activities, and exams will take approximately 5 hours to complete."},{"accordion-title-text":"Q. What are the scoring marks for the quizzes?","accordion-description-text":"You need to score 80% in the Final Quiz, only then you will be able to earn the exclusive Skill Badge on Credit and Collections Laws"},{"accordion-title-text":"Q. How long will I have access to the course content?","accordion-description-text":"For life! One off-payment gives you unlimited access to all the course’s content forever and more."},{"accordion-title-text":"Q. You have completed watching the course and passed all the quizzes, how do you tell the world?","accordion-description-text":"Highako Certified Skill Badge is a great way to showcase your achievement to peers and potential employers by adding the skill badge to your LinkedIn profile. Follow the below steps: Step 1: Visit your academy profile page Step 2: Click on the 'Accept this Badge' Step 3: Sign up on Credly using your email address Step 4: Click on the 'Accept Badge' button Step 5: Share your Badge on Linkedin That’s it! You’re all set. Colleagues, prospective employers, recruiters, etc. will now be able to see your new skill badge."}]}}}