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Order Shipped Past Due Follow-up Letter

Use this letter for a customer that you have shipped an order despite a past due balance. Use letter as-is or use simply as a starting point for your unique situation.

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About this course

description
lessonOverview

This is a letter confirming with a customer that you have shipped an order despite a past due balance.

 

Oftentimes it makes sense to ship to a customer even when there is a past due balance outstanding. But vigilant credit departments may use that situation to remind the customer that you have done them a favor by shipping despite the fact that they have an invoice(s) past due.

It can be an important reminder strategically and psychologically from both a marketing and financial standpoint.

This letter includes fields that can allow you to batch this letter with others if your systems allow it.

As with all letters in our system, it can be used "as-is," or used simply as a starting point to get ideas for your unique situation.

instructor
name title image description Ins
Dave Schmidt Order-to-Cash and SME Risk Expert, Credit Today Dave is an order-to-cash and SME risk expert with over 27 years of experience. He focuses on the order-to-cash side of the working capital coin applying his knowledge and expertise with receivables, credit, and collection best practices and technology to maximize clients' performance. Dave aims at providing insights into the small and medium enterprise (SME) community by delivering actionable intelligence solutions for clients to drive efficiency, manage risk and grow revenue. Dave is an order-to-cash and SME risk expert with over 27 years of experience. He focuses on the order-to-cash side of the working capital coin applying his knowledge and expertise with receivables, credit, and collection best practices and technology to maximize clients' performance. Dave aims at providing insights into the small and medium enterprise (SME) community by delivering actionable intelligence solutions for clients to drive efficiency, manage risk and grow revenue.
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https://academy.highako.com/collection-negotiations-tips-to-deal-with-delinquent-customers
 
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About this course

description
lessonOverview

This is a letter confirming with a customer that you have shipped an order despite a past due balance.

 

Oftentimes it makes sense to ship to a customer even when there is a past due balance outstanding. But vigilant credit departments may use that situation to remind the customer that you have done them a favor by shipping despite the fact that they have an invoice(s) past due.

It can be an important reminder strategically and psychologically from both a marketing and financial standpoint.

This letter includes fields that can allow you to batch this letter with others if your systems allow it.

As with all letters in our system, it can be used "as-is," or used simply as a starting point to get ideas for your unique situation.

instructor
name title image description Ins
Dave Schmidt Order-to-Cash and SME Risk Expert, Credit Today Dave is an order-to-cash and SME risk expert with over 27 years of experience. He focuses on the order-to-cash side of the working capital coin applying his knowledge and expertise with receivables, credit, and collection best practices and technology to maximize clients' performance. Dave aims at providing insights into the small and medium enterprise (SME) community by delivering actionable intelligence solutions for clients to drive efficiency, manage risk and grow revenue. Dave is an order-to-cash and SME risk expert with over 27 years of experience. He focuses on the order-to-cash side of the working capital coin applying his knowledge and expertise with receivables, credit, and collection best practices and technology to maximize clients' performance. Dave aims at providing insights into the small and medium enterprise (SME) community by delivering actionable intelligence solutions for clients to drive efficiency, manage risk and grow revenue.
related
image tag title description link contentType
Collections Prioritization
10 Collection Negotiations Tips to Deal With Delinquent Customers
A comprehensive guide to deal with delinquent customers during collection calls. Also, achieve negotiated payment settlements and resolve payment issues with your customers.
https://academy.highako.com/collection-negotiations-tips-to-deal-with-delinquent-customers
 
Collections Prioritization
Understanding Collection Resubmissions in SAP FSCM
This SAP FSCM training on resubmissions will help you maximize collections by sending periodic reminders and timely following-up on past-due customers.
https://academy.highako.com/understanding-collection-resubmissions-in-sap-fscm