This is a letter confirming with a customer that you have shipped an order despite a past due balance.
Oftentimes it makes sense to ship to a customer even when there is a past due balance outstanding. But vigilant credit departments may use that situation to remind the customer that you have done them a favor by shipping despite the fact that they have an invoice(s) past due.
It can be an important reminder strategically and psychologically from both a marketing and financial standpoint.
This letter includes fields that can allow you to batch this letter with others if your systems allow it.
As with all letters in our system, it can be used "as-is," or used simply as a starting point to get ideas for your unique situation.
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