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In this volatile economy, collection specialists act as key players in the cycle of collecting payments from customers and businesses.
While collecting from customers and businesses, collection specialists might face some dilemmas in searching for proper and complete customer details. Another challenge is that they might find customers not turning up and ignoring dunning notices sent to them. This not only creates a situation of chaos among the collection specialists but also affects their productivity and efficiency at work.
This specialized SAP FSCM course on resubmissions enables collection analysts to set periodic reminders to follow up on customers who failed to update their details, were absent on the scheduled calls, and ignored and neglected the dunning notices.
Tune in to this course by our expert, and learn about resubmissions and how they can leverage it to save businesses from falling into debt. This course also helps you understand how SAP FSCM triggers the system by sending reminders to the collection analysts to follow up on those customers and makes the whole process more credible, transparent, effective, and more efficient.
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