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[FREE] Collection Escalation: Notice of an Attorney Referral for Overdue Receivables

Leverage this ready-to-use letter template to escalate customers for past-due receivables, the failure of which might lead to an attorney referral.

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About this course

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lessonOverview

The chances of recovering a 60-day past-due account decrease by 38% over time, suggests a study. As a collection analyst, you may have to deal with customers that refuse to pay despite your multiple reminders. Despite using every strategy, your efforts have not produced the desired results. You are left with two options if it could harm your accounts receivable: demand timely payment from your customers and report them to credit bureaus; or file a lawsuit.

But how do you handle these customers? Well, worry no more!

Leverage this ready-to-use letter to remind customers to pay in full or face having legal action filed against them. Download it now!

Key Takeaways:

  • When to Use the Letter
  • How to Deal with High-Risk Customers
  • How to Lower Your Company's DSO





instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution This template has been created by Robert Shultz. He has immense experience spanning over 30 years as a global credit and financial executive for large multinational companies. Robert also provides consulting services in all aspects of the credit and collections processes for companies of all sizes in a variety of industries. He is one of the founding partners of Quote to Cash Solutions.
recommendation
image tag title description link duration
Collections Prioritization Negotiation Strategies to Deal with Difficult Customers Learn how both verbal skills and writing may be more critical to the final settlement outcome than the information itself. https://academy.highako.com/the-art-of-communication-negotiation 60 Mins
Collections Prioritization Handling Deceptive Customers During Collections Call Negotiation Watch this tutorial that gives you a hands-on guide on how to handle deceptive or overly aggressive customers during a collections call negotiation. https://academy.highako.com/handling-deceptive-customers-during-collections-call-negotiation 120 Mins

About this course

promoImage
description
lessonOverview

The chances of recovering a 60-day past-due account decrease by 38% over time, suggests a study. As a collection analyst, you may have to deal with customers that refuse to pay despite your multiple reminders. Despite using every strategy, your efforts have not produced the desired results. You are left with two options if it could harm your accounts receivable: demand timely payment from your customers and report them to credit bureaus; or file a lawsuit.

But how do you handle these customers? Well, worry no more!

Leverage this ready-to-use letter to remind customers to pay in full or face having legal action filed against them. Download it now!

Key Takeaways:

  • When to Use the Letter
  • How to Deal with High-Risk Customers
  • How to Lower Your Company's DSO





instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution This template has been created by Robert Shultz. He has immense experience spanning over 30 years as a global credit and financial executive for large multinational companies. Robert also provides consulting services in all aspects of the credit and collections processes for companies of all sizes in a variety of industries. He is one of the founding partners of Quote to Cash Solutions.
recommendation
image tag title description link duration
Collections Prioritization Negotiation Strategies to Deal with Difficult Customers Learn how both verbal skills and writing may be more critical to the final settlement outcome than the information itself. https://academy.highako.com/the-art-of-communication-negotiation 60 Mins
Collections Prioritization Handling Deceptive Customers During Collections Call Negotiation Watch this tutorial that gives you a hands-on guide on how to handle deceptive or overly aggressive customers during a collections call negotiation. https://academy.highako.com/handling-deceptive-customers-during-collections-call-negotiation 120 Mins