- How to Configure Email Templates & Custom Functions (~10 Mins )
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Learning Objectives of this Module and Understanding What CAC is
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Components of CAC Worklist and Understanding Why CAC is Required
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Getting to Know the Interface of CAC and How to Add Logos
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How to Create an Email Template
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How to Send Correspondences
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How to Create Custom Functions
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How to Add Custom Functions to your Email Template
- Learning how to Configure Document Generator Class and Map Field to Field Groups (~6 Mins)
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Understanding the Learning Objectives of This Module
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When to Use Map Field to Field Groups Function
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How to Configure Map Field to Field Groups
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How to Configure Data Loader Configuration
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Understanding the Document Generator Class Function
- Learning How to Create and Configure Excel Templates (~20 Mins )
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Understanding the Learning Objectives of this Module
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Sending a Correspondence with an Excel Template and Seeing How it Looks Like
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The Components of an Excel Template
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How to Create an Excel Template
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The XML Code for Creating an Excel Template
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How to Write the XML Code for Header in an Excel Template
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How to Use the Loop Command for Populating Data in Tables
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Summary of Our Learnings From This Module
- Learning about Data Driven Conditions and Expressions (~15 Mins )
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What are Data Driven Conditions and Expressions
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How to Configure and Add Data Driven Conditions for a Business Scenario
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How to Add Packages & Email Templates to Correspondence Type
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Recap of Our Learnings From This Module
- Learning What Are Document Templates and How to Map Them (~15 Mins )
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What are Document Templates
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How to Configure Document Templates
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How to Insert Tables in Document Templates
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How to Map Documents
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How to Use the Document Package Functionality
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How to Map Documents with Static and Generate Resolution types
- Learning about Correspondence Types (~10 Mins )
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Understanding the Learning Objectives of this Module on Correspondence Types
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Basic Functionalities of Correspondence Types
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How to Configure Email Templates Tab for Correspondence Types
- Learning Auto-Correspondences in CAC (~8 Mins )
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Getting Started with Automated Correspondence
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How to Configure Automated Correspondences
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Rules for Configuring Auto Correspondence
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Quiz: Decoding Correspondence with CAC (Common Advanced Correspondence)


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- Lesson Overview
Explore this master course on how to set up different configurations of the CAC(Common advanced Correspondence) Framework and return with a much simpler and ideal way to send correspondences.
CAC is a newly developed advanced correspondence feature that works across all the products.
Some of its unique features are -
- Multi-language support for email/ fax/ document templates.
- Dynamic preview (replacing placeholders with actual data).
- Provides attachment as a link in the correspondence.
- Actual email delivery tracking.
- Supports correspondence for different delivery parties like customers and accounts. (As part of the virtual payment cards requirement, there is a scenario in RadiusOne that the communication from buyer/supplier goes to a third party and this third party is created as an account in HRC. Thus, CAC facilitates communication to account).
- CAC is Slimfast driven.
- Resolution of templates, packages, mode, and correspondence documents based on business data.
- Ability to Generate Excel Format Files.
- Email Split Based on predefined file size.
Our trainers will guide you in creating email and excel templates, mapping document templates, and sending correspondences.
Key Learning Objectives:
- Setup email templates and custom functions
- Configure document generator class
- Setup excel templates
- Map document templates
- Setup data-driven conditions and expressions
- Setup correspondence types
- Setup automated correspondence
Course Essentials:
This course aims at delivering high-value content on the CAC set up through a combination of demos, discussions, architecture blueprints, and hands-on exercises.
It will take you about 1 hour in completing this course, and includes an assignment that is a requirement for achieving your Collections Administrator Level Badge.
Prerequisites:
Course 1: Enterprise Cloud Integration 101: Creating A/R Jobs
Course 2: Basic Configurations for Contact File and Payment History
Course 3: Decoding Correspondence with CAC (Common Advanced Correspondence) Part - 1

4. Decoding Correspondence with CAC (Common Advanced Correspondence) Part -2
Watch this tutorial on how to set-up different configurations of the CAC(Common advanced Correspondence) Framework and return with a much simpler and ideal way to send correspondences.
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