A Complete Checklist on New Account Set Up

Here's a checklist to help you ensure that all relevant departments in your company are on board with a new customer's compliance requirements.

Note: This is the checklist used by Kathy Brown at Funai Corporation (Torrance, CA). You can modify this to easily suit what's unique at your company.

Account Name: ______________________________

Sales Representative:__________________________

Notes:

1. Usually, larger retailers don't fill out credit apps. Credit Apps must be completed and returned to Credit for privately held companies.
2. MUST have tax exemption certificates from each state to which will ship the product for the customer.
3. Financials need to be reviewed for privately held companies. If the customer has stock traded or public debt, Credit can secure the financial data through SEC filings.
4. Credit pulls D&B information for each new customer.
5. Sales Agreement, Vendor Requirement Agreements, Routing Guides, etc. Sales Rep and management team work closely together to review and ask Legal to create addendums.
6. Credit processes the 'Credit Limit' recommendation form which must be approved before orders can be accepted.