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[FREE] Collector's Checklist: 10 Proven Tips to Convince Customers During Negotiation
Collection Call Negotiations
Download this free checklist and learn how to project self-confidence and boost your collections negotiations now!
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  • Lesson Overview

According to SP Global, US bankruptcies are on track to hit a 10-year high.

As a collection analyst, you might have to deal with customers coming from diverse backgrounds and having very different personalities and character traits.

The task becomes even more difficult when you need to negotiate with such customers for payments and they do not agree for payment. 

Follow this checklist on effective collection negotiation techniques and learn how to project confidence in your customers by negotiating effectively during collections negotiations. Download now!

Key Takeaways:

  • 10 effective negotiation tips to project confidence in customers
  • Concept of building-down vs building-up approach
  • The pervasive impact of culture on international negotiations
Instructor
ROBERT SHULTZ · Founder, Quote to Cash Solution
This template has been created by Robert Shultz. With an immense experience of over 30 years as a global credit and financial executive for large multi-national companies, Robert also provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is one of the founding partners of Quote to Cash Solutions.
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[FREE] Collector's Checklist: 10 Proven Tips to Convince Customers During Negotiation

Download this free checklist and learn how to project self-confidence and boost your collections negotiations now!

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About this course

promoImage
description
lessonOverview

According to SP Global, US bankruptcies are on track to hit a 10-year high.

As a collection analyst, you might have to deal with customers coming from diverse backgrounds and having very different personalities and character traits.

The task becomes even more difficult when you need to negotiate with such customers for payments and they do not agree for payment. 

Follow this checklist on effective collection negotiation techniques and learn how to project confidence in your customers by negotiating effectively during collections negotiations. Download now!

Key Takeaways:

  • 10 effective negotiation tips to project confidence in customers
  • Concept of building-down vs building-up approach
  • The pervasive impact of culture on international negotiations
instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution This template has been created by Robert Shultz. With an immense experience of over 30 years as a global credit and financial executive for large multi-national companies, Robert also provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is one of the founding partners of Quote to Cash Solutions.
recommendation
image tag title description link duration

COLLECTIONS PRIORITIZATION		 Win-Win Collections Call Negotiation: Strategies & Benefits With expert communication and collections negotiation skills, learn how to create a win-win collections strategy with your customers. https://academy.highako.com/win-win-collections-call-negotiation-strategies-benefits 120 Mins
COLLECTIONS PRIORITIZATION Effective Collection Call Negotiation Techniques Watch this tutorial to understand the pros and cons of different collector's behaviors, negotiations styles and approaches. https://academy.highako.com/effective-collection-call-negotiation-techniques 120 Min

About this course

promoImage
description
lessonOverview

According to SP Global, US bankruptcies are on track to hit a 10-year high.

As a collection analyst, you might have to deal with customers coming from diverse backgrounds and having very different personalities and character traits.

The task becomes even more difficult when you need to negotiate with such customers for payments and they do not agree for payment. 

Follow this checklist on effective collection negotiation techniques and learn how to project confidence in your customers by negotiating effectively during collections negotiations. Download now!

Key Takeaways:

  • 10 effective negotiation tips to project confidence in customers
  • Concept of building-down vs building-up approach
  • The pervasive impact of culture on international negotiations
instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution This template has been created by Robert Shultz. With an immense experience of over 30 years as a global credit and financial executive for large multi-national companies, Robert also provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is one of the founding partners of Quote to Cash Solutions.
recommendation
image tag title description link duration

COLLECTIONS PRIORITIZATION		 Win-Win Collections Call Negotiation: Strategies & Benefits With expert communication and collections negotiation skills, learn how to create a win-win collections strategy with your customers. https://academy.highako.com/win-win-collections-call-negotiation-strategies-benefits 120 Mins
COLLECTIONS PRIORITIZATION Effective Collection Call Negotiation Techniques Watch this tutorial to understand the pros and cons of different collector's behaviors, negotiations styles and approaches. https://academy.highako.com/effective-collection-call-negotiation-techniques 120 Min