Netsuite Collections Management Certified

{"miniCertification":{"title":"Netsuite Collections Management Certified","promo-image-title":"This online certification program is designed to equip credit and collections professionals at all levels with the skills to prioritize the right customers, A/R aging report analysis, and track DSO reports. ","short-description":"Master your collection management skills in Netsuite and earn this exclusive skill badge now!","promo-image":"","duration":"3","modules-count":"6","quiz-count":"3","course-overview":{"description":"According to a recent survey by Highako.com, three out of every five collectors are ineffective at collecting. Given how much time a collector spends calling and intimidating customers, this is a sad but harsh reality.

One of the main causes of this problem is the inability to categorize and prioritize the appropriate customers for follow-up.

Well, NetSuite takes care of this issue for you.

You could Leverage the dunning feature of the Netsuite Collections tool to set up an automated dunning process for managing collections. It also gives you the flexibility of pausing the dunning process for a particular customer to validate disputes.

This fundamental Netsuite Collection certification will help you understand how to segment customers for collections into buckets of strategic accounts and get insight into the collections process for faster operations using Netsuite Collections","course-worth-highlight":"","bulletpoints":[{"name":"How To Prepare Call Scripts and Schedule Calls in Netsuite"},{"name":"How To Follow Up With Customers Effectively in Netsuite."},{"name":"How to Do Customer Segmentation in NetSuite."},{"name":"How to Do Collector's Worklist Prioritization in NetSuite."},{"name":"How to Customize An A/R Aging Report in NetSuite."}],"whats-included":{"get-started-url":"get-started-url","modules-count":"6","quiz-count":"3","duration":"3"}},"curriculum-section":{"brochure_url":"https://resources.highako.com/hubfs/mini_certification_pages/Brochure%20Netsuite%20Collections%20(1).pdf","accordion-items":[{"accordion-title-text":"1. NetSuite Collection Calls 101: How to Set up Customer Calls and Follow-Up [30 mins]","accordion-description-text":"1.1. NetSuite Collection Calls: How To Locate Customer Contacts
1.2. NetSuite Collection Calls: How To Prepare Call Scripts and Schedule Calls
1.3. NetSuite Collection Calls: How To Take Collection Call Notes
1.4. NetSuite Collection Calls: How To Follow Up With Customers Effectively
"},{"accordion-title-text":"2. NetSuite Collections Follow-Ups and Dispute Resolution Methods [15 mins]","accordion-description-text":"2.1. How to Create Dunning Letters in NetSuite
2.2. How to Send Letter Emails in NetSuite
2.3. How to Manage Escalations in NetSuite
2.4. How to Capture Disputes in NetSuite
2.5. Quiz #1
"},{"accordion-title-text":"3. NetSuite Collections Worklist Segmentation and Prioritization [35 mins]","accordion-description-text":"3.1. How to Add a Collector to the Customer Record in NetSuite
3.2. How to Do Customer Segmentation in NetSuite
3.3. How to Do Collector's Worklist Prioritization in NetSuite
3.4. How to Track Past-Due Invoices for Customers in NetSuite
3.5. How to Plan Dunning Strategy for Customers in NetSuite
"},{"accordion-title-text":"4. NetSuite DSO Reports and Tracking Collector’s Productivity [30 mins] ","accordion-description-text":"4.1. Building DSO reports in Netsuite
4.2. Adding Customized DSO reports to the NetSuite dashboard
4.3. Creating Customer Category for Risk-Based DSO in NetSuite
4.4. Building DSO Report Based on Customer Risk Category in NetSuite
4.5. Collector’s Productivity: Identifying the Number of Activities Handled by a Collector in NetSuite
4.6. Collector’s Productivity: Analyzing the Amount Collected by a Collector in NetSuite
4.7. Collector’s Productivity: Identifying the Number of Invoices Paid in Full in NetSuite
4.8. Tracking DSO Per Collector in NetSuite
"},{"accordion-title-text":"5. A/R Aging Report Customization & Analysis In NetSuite [30 mins]","accordion-description-text":"5.1. How to Build An A/R Aging Report in NetSuite
5.2. How to Customize An A/R Aging Report in NetSuite
5.3. How to Do Past-Due Analysis Using A/R Aging Reports
5.4. Quiz #2
"},{"accordion-title-text":"6. Final Assessment [15 mins]","accordion-description-text":"6.1. Final Quiz
6.2. Certificate and Feedback
"}]},"testimonial-section":{"team-onboarding-url":"https://calendly.com/shelley-mishra/onboard-your-team","testimonials":[{"testimonial-text":"I was really impressed with what I saw of Highako at Radiance. I plan to introduce this to our 300 member team as part of our training curriculum.","testimonial-author-img":"https://7386813.fs1.hubspotusercontent-na1.net/hubfs/7386813/Bill%20Lehmann.png","testimonial-author-name":"Bill Lehmann","testimonial-author-title":"Director, Credit, HPE"},{"testimonial-text":"Highako is doing a great job of curating courses on various critical job skills that address the needs of all credit and collection professionals.","testimonial-author-img":"https://7386813.fs1.hubspotusercontent-na1.net/hubfs/7386813/Development%20Team/1516691649873.jpeg","testimonial-author-name":"Disha Sawlani","testimonial-author-title":"Credit Risk Specialist, Acer Europe SA"}]},"managers-section":{"heading-part1":"Dear Credit Managers, ","heading-part2":" We Are Here For You!","description":"As a credit manager, it is your responsibility to ensure that your collection team is equipped with the skills to automate the dunning process for managing collections and prioritize the right customers assigned in collection groups based on predefined strategies.","manager-section-image":"https://resources.highako.com/hubfs/mini_certification_pages/shutterstock_720924823%201.png","team-onboarding-url":"https://calendly.com/shelley-mishra/onboard-your-team","highlights":[{"highlight":"Preparing Call Scripts and Schedule Calls in Netsuite."},{"highlight":"Following Up With Customers Effectively in Netsuite."},{"highlight":"How to Do Customer Segmentation in NetSuite."},{"highlight":"How to Do Collector's Worklist Prioritization in NetSuite."},{"highlight":"How to Customize An A/R Aging Report in NetSuite."}]},"post-completion-section":{"heading-part1":"Share Your Achievement After ","heading-part2":"Completing the Course!","description":"Become an expert in Netsuite Collections Management and broadcast your achievement to friends and colleagues to get the recognition you deserve.","certificate-image":"https://resources.highako.com/hubfs/mini_certification_pages/Screenshot%20(92).png","email-url":"mailto:mike.yakiemchuk@highako.com?cc=rudrani.das@highradius.com&bcc=shelley.mishra@highradius.com&subject=Highako%20Support%3A%20Mini%20Certifications&body=Hi%2C%20%0AHave%20a%20look%20at%20the%20mini-certification%20https%3A%2F%2Facademy.highako.com%2Fsap-credit-management-certified","public-link-url":"https://www.credly.com/org/highradius/badge/netsuite-collections-management","download-certificate-url":"https://resources.highako.com/hubfs/mini_certification_pages/Screenshot%20(90).png","badge-image-url":"https://resources.highako.com/hubfs/mini_certification_pages/Netsuite%20Collections%20Management.png"},"faq-section":{"title":"FAQs","accordion-items":[{"accordion-title-text":"Q. How does this course work?","accordion-description-text":"The course is 100% on-demand and fully self-paced. Once you enroll, you’ll work through the modules in chronological order and be invited to take part in activities. At the end of each module, you’ll be presented with mandatory quiz questions and if you pass all these, you’ll earn the exclusive badge and get credit and collection laws certified."},{"accordion-title-text":"Q. How long will the course content take to complete?","accordion-description-text":"The course content, activities, and exams will take approximately 5 hours to complete."},{"accordion-title-text":"Q. What are the scoring marks for the quizzes?","accordion-description-text":"You need to score 80% in the Final Quiz, only then you will be able to earn the exclusive Skill Badge on Credit and Collections Laws"},{"accordion-title-text":"Q. How long will I have access to the course content?","accordion-description-text":"For life! One off-payment gives you unlimited access to all the course’s content forevermore."},{"accordion-title-text":"Q. You have completed watching the course and passed all the quizzes, how do you tell the world?","accordion-description-text":"Highako Certified Skill Badge is a great way to showcase your achievement to peers and potential employers by adding the skill badge to your LinkedIn profile.
Follow the below steps:
Step 1: Visit your academy profile page
Step 2: Click on the 'Accept this Badge'
Step 3: Sign up on Credly using your email address
Step 4: Click on the 'Accept Badge' button
Step 5: Share your Badge on Linkedin
That’s it! You’re all set. Colleagues, prospective employers, recruiters, etc. will now be able to see your new skill badge."}]}}}