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Effective Collaboration Skills for Credit Management

Join this webinar to optimize your workflow processes by collaborating with cross-functional teams and make better credit-decision processes.

Course Overview 50 Mins (Show All)


About this course

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Did you know that better collaboration can lead to better results? Well, this is actually true, as reported by HBR.

According to a survey by HBR, the most collaborative partners of a global firm outperformed their colleagues during and after this pandemic crisis. 

The results are really stark. The most highly collaborative workers — the top 10% — grew their business during the crisis and continued that upward trajectory afterward ( green line). 

Credit teams need to collaborate and work with a lot of cross-functional teams to meet the senior executives' expectations of revenue growth and credit risk management.

Watch this course by Melanie Morcelle as she demystifies the concept of collaboration in O2C and how credit teams could improve to meet the expectations of senior management.

What’s worth, this course will help you unlock all the secrets of effective collaboration and how it will serve long-term business goals for your credit teams.

Key Takeaways:-

  • 3 Proven Techniques of Consensus Building
  • 4 Tips for Successful Best-in-Class Benchmarking
  • 4 Crucial things to Consider When Assembling a Cross-Functional Team 


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Melanie Morcelle Executive Vice President, Creditors Adjustment Bureau Inc. Melanie is a highly experienced business partner who provides optimum professional services solutions. She has specialized in strategic marketing expansion and key global innovative solutions for companies around the world. 
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