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[FREE] Template: Second Stage Past Due Letter to Senior Management

Leverage this free, ready-to-use demand letter template to hasten payment by escalating the situation to the management after two past due dates.

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About this course

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lessonOverview

No collector ever said, "I've never met an irate consumer." Do your customers still not respond to you despite sending multiple reminders?

The Dun & Bradstreet report estimates that 90+ days past due invoices have only a 69.6% chance of getting paid. What strategies do you use as a collector to overcome these challenges while dealing with high-risk clients?

Use this demand letter template to discover what information to add when communicating with the manager to improve your chances of getting these past-due accounts settled. Download now!

Key Takeaways:

  •  How Past-due Accounts Impact Company's Credit Scoring
  • How Collection Optimization Results in the Lower Opportunity Cost of Management, Time, and Energy 
  • How to Deal with High-Risk Customers
instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution This template has been created by Robert Shultz. With an immense experience of over 30 years as a global credit and financial executive for large multinational companies. Robert also provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is one of the founding partners of Quote to Cash Solutions.
recommendation
image tag title description link duration
Collections Prioritization Handling Deceptive Customers During Collections Call Negotiation Watch this tutorial that gives you a hands-on guide on how to handle deceptive or overly aggressive customers during a collections call negotiation. https://academy.highako.com/handling-deceptive-customers-during-collections-call-negotiation 120 Mins
Deductions Resolution Negotiation Strategies to Deal with Difficult Customers Learn how both verbal skills and writing may be more critical to the final settlement outcome than the information itself. https://academy.highako.com/the-art-of-communication-negotiation 60 Mins

About this course

promoImage
description
lessonOverview

No collector ever said, "I've never met an irate consumer." Do your customers still not respond to you despite sending multiple reminders?

The Dun & Bradstreet report estimates that 90+ days past due invoices have only a 69.6% chance of getting paid. What strategies do you use as a collector to overcome these challenges while dealing with high-risk clients?

Use this demand letter template to discover what information to add when communicating with the manager to improve your chances of getting these past-due accounts settled. Download now!

Key Takeaways:

  •  How Past-due Accounts Impact Company's Credit Scoring
  • How Collection Optimization Results in the Lower Opportunity Cost of Management, Time, and Energy 
  • How to Deal with High-Risk Customers
instructor
name title image description
ROBERT SHULTZ Founder, Quote to Cash Solution This template has been created by Robert Shultz. With an immense experience of over 30 years as a global credit and financial executive for large multinational companies. Robert also provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is one of the founding partners of Quote to Cash Solutions.
recommendation
image tag title description link duration
Collections Prioritization Handling Deceptive Customers During Collections Call Negotiation Watch this tutorial that gives you a hands-on guide on how to handle deceptive or overly aggressive customers during a collections call negotiation. https://academy.highako.com/handling-deceptive-customers-during-collections-call-negotiation 120 Mins
Deductions Resolution Negotiation Strategies to Deal with Difficult Customers Learn how both verbal skills and writing may be more critical to the final settlement outcome than the information itself. https://academy.highako.com/the-art-of-communication-negotiation 60 Mins