Handling The Great Resignation: Scaling Staff Training and Career Growth

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About this course

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“64% of staff felt their job is more stressful than normal in 2021”, says a Credit Today survey.

As A/R teams become leaner, and staff turnover becomes a growing issue, skilled professionals are bearing additional workload and hence looking for better opportunities outside the company. Watch this panel discussion from our annual in-person conference to:

1. Learn how do you retain the top talent while training others to join the 1%

2. Find how big companies train their global credit and collection teams to drive productivity and retain talent

3. Understand ways to improve career growth opportunities for your multi-generational staff

instructor

name	title	image	description
John Boyens	Co-Founder and President of Boyens Group Inc		John is the Co-Founder and President of Boyens Group, Inc. He is an expert in sales productivity and business strategist. According to Selling Power magazine, he is one of the Top 100 Sales Enablement Consultants in 2020.
Jesus Romero	Knowledge Consultant at Hewlett Packard Enterprise		Jesus leads the Knowledge Consulting global activities for the Credit and Collections organization at HPE since 2019, he’s responsible for creation and delivery of training material, new hire onboarding and the continuous learning of the organization on both technical and soft skills topics.
Brigitte Wudernitz Muehlmann	Professor at Babson College		Brigitte is a Financial and Sustainability Reporting professor at the Babson College. She holds a Ph.D. and MSBA degrees from the Vienna University of Economics and Business (WU), and is a Certified Public Accountant.
Paul Hill	President of Job Search Intelligence		Paul is the President of Job Search Intelligence. During his career spanning over 20 years, he has implemented and managed product development, marketing and sales management. He has also guest lectured for MBA Entrepreneurship Program in UCLA Anderson School of Management.

recommendation

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	Recruiting and Talent Management	How Credit Managers Can Deal with Great Resignation	Online course for credit managers on how they can deal with the "Great Resignation".	https://academy.highako.com/how-credit-managers-can-deal-with-great-resignation	20 Min

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Handling The Great Resignation: Scaling Staff Training and Career Growth

Watch this panel discussion to successfully navigate the great resignation by training your multi generational credit and collection teams, and implementing the correct reward and compensation strategies.

Course Overview 60 Mins (Show All)

Managing Employees Looking for Career Change (~ 3 Mins)

Turning Attrition into Attraction ( ~ 3 Mins)

Effect of Remote Jobs on Productivity and Retention ( ~ 4 Mins)

Employee Reward and Appreciation ( ~ 4 Mins)

Attracting the Right Talent ( ~ 5 Mins)

Compensation Strategies ( ~ 3 Mins)

Finding Middle Ground: Employer and Employee ( ~ 1 Min)

Signs of Staff Turnover ( ~ 4 Mins)

Managing Multi-Generational Teams ( ~ 2 Mins)

Need for Higher Education or Degree ( ~ 7 Mins)

Assessment

About this course