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Collections Prioritization |
Handling Deceptive Customers During Collections Call Negotiation |
Watch this tutorial that gives you a hands-on guide on how to handle deceptive or overly aggressive customers during a collections call negotiation. |
https://academy.highako.com/handling-deceptive-customers-during-collections-call-negotiation |
120 Mins |
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Collections Prioritization |
Effective Collection Call Negotiation Techniques |
Watch this tutorial to understand the pros and cons of different collectors' behaviors, negotiation styles, and approaches. |
https://academy.highako.com/effective-collection-call-negotiation-techniques |
120 Mins |