Highako Academy - A Micro Learning Platform For Credit, Collections and Treasury Management

Login Successful

Your login is successfull, please click here to stay signed in

Grow Your Career in

Accounts Receivable

Treasury

Our Certifications give you recognition, and real-world skills to fast forward your career in Order-to-Cash & Treasury. Join 25,000+ professionals who accelerated to leadership roles with Highako.

sign up for free courses GET CERTIFIED

Professionals across 3000+ companies use Highako to grow

highako

Gain Industry-Recognized Certificates

Join 25,000+ finance professionals who've grown their careers through Highako Certifications.

Credit

Gain mastery of all business credit disciplines required to make informed credit decisions.

Collections

Master collections negotiation skills & techniques required to collect effectively in compliance with FDCPA.

Deductions

Learn to effectively manage deductions and develop procedures to eliminate recurring deductions issues.

Cash Applications

Learn to resolve exceptions fast & accurately and improve the month-end closure process to accelerate cash flow.

Treasury

Develop the skills required to execute critical functions related to cash forecasting, corporate liquidity, and risk management.

view all certifications

Learn From World-Class Instructors

Our instructors are leading subject matter experts and industry veterans who bring valuable real-world

experience to designing practical courses & certifications to enhance your career.

Robert Shultz has over thirty years of experience as a global credit and financial executive for large multinational companies.

As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in various industries.

As the founder of Attain Consulting Group, a deduction, and chargeback management advisory firm, Jessica Butler is passionate about helping her clients improve profitability and take control of deductions.

Prior to starting Attain, Jessica was a Partner in the global accounting and advisory firm of Grant Thornton LLP.

As the Chief Operating Officer of The FENG, Bruce has assisted more than 30,000+ finance executives to stay up-to-date with their financial matters.

He has worked in multiple treasury assignments in countries throughout Asia, Africa, and Europe and with all levels of management up to and including the CEO level.

John M. Donovan is a senior financial services executive specializing in all aspects of the Order-to-Cash and back-office processes.

He managed several global A/R portfolios for major Fortune 100 and 500 high-growth companies in various stages of delivery and transition, as well as small companies in a startup and growth mode.

highako

highako

Learn New Skills

Get up to speed quickly on popular finance topics with our free short courses.

VIEW ALL COURSES

highako

highako

Earn Recognition

Grow your career by completing certifications and adding industry-recognized badges to your LinkedIn profile.

view all certifications

Ready to Advance Your Career?

Learn In-Demand Skills

Take self-paced, online courses by industry experts to gain in-demand finance skills you need to succeed.

Earn Resume-Worthy Credentials

Earn industry-recognized credentials you can add to your LinkedIn profile to demonstrate your expertise to current and future employers.

Advance your career

Invest in yourself and your career by gaining the latest digital finance skills to drive workplace productivity.

sign up for free courses get certified

The Small Business Reorganization Act: What it Means to the Credit Grantor

Watch this tutorial to learn about latest revisions made in SBRA and how to secure your receivables while dealing with small businesses.

Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Frauds and Laws A/R Manager Deductions Analysts Bankruptcy Credit Skillcon 21

Financial Statement Analysis for Commercial Credit Teams

Financial statement analysis plays a major role for credit operations. Analyzing financial statements like balance sheet, income statement and cash flow statements requires few techniques & insights and helpful in all credit decisions.

Financial statement analysis for trade credit analysts course

Credit Analyst Credit Scoring Credit course

Credit and Collections Laws Certified

This online certification program is designed to equip credit professionals at all levels with business-critical skills across FDCPA, ECOA, Antitrust Laws, and Bankruptcy Preference Claims.

mini-certification-course Old <240 Mins Beginner Certification Collections_New courses-for-highako-homepage courses-for-highako-certification 300 mins 7 Modules 6 Modules courses-for-highako-universal

UCC Filings & Liens Certified

This online certification program aims to give credit professionals of all levels the tools they need to safeguard their outstanding debt through UCC filings and secured transactions.

mini-certification-course Old Beginner Certification Credit_New courses-for-highako-homepage courses-for-highako-certification 180 mins 4 Modules courses-for-highako-universal

Financial Statement Analysis Certified

This online certification program is designed to offer credit professionals an in-depth understanding of the different tools and approaches for interpreting financial ratios and financial statements to determine your customer's creditworthiness.

mini-certification-course <120 Mins <240 Mins Beginner Certification Credit_New Popular courses-for-highako-homepage courses-for-highako-certification 180 mins 4 Modules courses-for-highako-universal

5 C's of Credit Management: A New Way of Credit Analysis

Watch this tutorial to get a brief idea about what factors to look into while performing a credit analysis.

Short Course Old <60 Mins Intermediate Credit_New

Oracle Advanced Collection Training: Universal Work Queue

Watch this tutorial on oracle advanced collections and understand what is a collector’s work queue, its use and the tasks preferred by a collection’s agent.

Oracle Foundation Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization

A/R Aging Report Customization & Analysis In NetSuite

This NetSuite course will help you build up your skills to detect invoices that pay slowly, netsuite report customization and identify possible collection issues.

Advanced NetSuite Up to 1 Hour Collections Analyst KPIs and Reporting Collections Prioritization Collections course ERP

ABC's of Trade Deductions and Settlement Methods

Understand the three common methods for trade deduction settlements in this free course. Along with that, Kim Ericson covers performance based allowances.

O2C Foundation Up to 1 Hour Deductions Manager Deductions Resolution Deductions 101 Deductions Analysts Deductions course Short Course <60 Mins Beginner Deductions_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Big Box Retailer Deductions: Benchmarking Survey & Best Practices

Plug your bottom-line leaks and improve your deductions management process

Advanced Deductions Manager Deductions Resolution Big Box Retailers Deductions course Short Course <60 Mins Deductions_New Popular courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Cost vs Value: Credit Department in the Eyes of CFO

Watch this online credit management training on how the credit teams could maximize the A/R turnover and bring the best value proposition to the senior management.

Credit Manager Trending Advanced O2C > 2 Hours Credit Policy Credit Scoring Portfolio Analysis KPIs and Reporting Credit Director Credit course

Preference Provision in Bankruptcy: Keeping Your A/R Safe

Learn how preference provision defenses in the bankruptcy code could be leveraged by vendors or creditors to get some payments on A/R

Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Frauds and Laws A/R Manager Deductions Analysts Bankruptcy Spotlight course

Credit Scoring Rules and How to Configure them in SAP

Training to help credit analysts configure scoring rules in SAP. Learn how to define credit segments, rating procedures, scoring formulas, and credit limits to build a robust scoring model in SAP.

Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP

D365 Collections Case Management: Improve Your Recovery Rate

Watch this D365 tutorial that provides a single source of truth workspace which enables you to manage and follow-up on all open invoices in just a few steps.

Advanced Microsoft Dynamics Up to 1 Hour Collections Analyst Credit Scoring Collection Emails and Letters Collections course ERP

Credit Bureau Data and How to Capture them in SAP

SAP hands-on course on how to capture external agency data and ratings.

Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP

Decoding Trade Credit Insurance: Risks, Concerns and Selecting the Right Plan

This course will help you evaluate credit insurance plans that suit your company’s needs to mitigate risks, reduce bad debt write-offs and lower your past dues.

Credit Manager Advanced O2C Up to 1 Hour Credit Scoring A/R Financing Credit course Short Course Intermediate Beginner Credit_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Deductions Management Maturity Model: How to Optimize Your Process

Understand deductions resolution methods, timely review and follow up, cross-functional team setup.

O2C Foundation Up to 1 Hour Deductions Manager Deductions Resolution Deductions course Short Course <60 Mins Intermediate Deductions_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Oracle Customer Data Management Training

This course introduces you to Oracle trading community architecture. It also explains how to leverage Oracle functionalities to group and streamline payment for all of your customers.

Credit Analyst Oracle 1-2 Hours Foundation Credit Application Credit course ERP

SAP Credit Management Training | Credit Scoring & Approval workflows

Learn how SAP makes it simpler for you to calculate credit scores by configuring information from various external and internal sources, automating credit decisions and streamlining workflow to onboard customers.

Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP

Eliminating B2B Payment Frauds | Check and Bulk Transfer Frauds

This course helps you identify gaps in your payment processes that can be an enabler of fraud.

Credit Manager O2C > 2 Hours Foundation Up to 1 Hour Credit Scoring A/R Frauds and Laws Credit course

Creditor's Guide to Secured Transactions: How to Protect Your A/R

Discover how secured transactions can increase your sales while protecting your receivables.

Credit Manager Latest O2C A/R Frauds and Laws A/R Financing Credit Skillcon 21 Credit course

Effective Credit and Collection Strategies During Recession

This course gives you effective credit and collection strategies that can be used by credit managers during an economic downturn.

Credit Manager Advanced O2C 1-2 Hours Credit Scoring Collection Emails and Letters Collections Prioritization Collection Call Negotiations Credit course Short Course <60 Mins Collections_New Popular courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

SAP Customer Master Data Management | T-codes and Best Practices

This course not only provides you with the requisite T-codes but also takes you through different steps to capture customer master data including general, company code and sales area data in the SAP SD and FSCM modules.

Credit Analyst SAP Foundation Up to 1 Hour Credit Application Credit course ERP

Oracle Credit Policies & Scoring Models

Credit management guide to define credit policies in Oracle starting from defining credit checklists to automatic scoring rules.

Credit Analyst Oracle Foundation Up to 1 Hour Credit Policy Credit Scoring Portfolio Analysis Credit course ERP

O2C Business Intelligence & Reporting | SAP, Microsoft & Tableau

Watch this tutorial to compare some best-in-class business intelligence software. Evaluate based on different criteria including data acquisition, data blending, predictive analysis and many more!

Credit Manager Advanced SAP Up to 1 Hour KPIs and Reporting Credit course ERP

SAP S/4 HANA Credit Management Reporting and Analytics

This specialization course revolves around SAP S/4 HANA, a 20th century ERP that introduces you to the automated world of credit and receivables management through a “unified global view” of your customers.

Credit Manager Advanced SAP Up to 1 Hour Credit Policy Credit Scoring KPIs and Reporting Credit course ERP

Debt Collection Calling & Negotiation Training

Understand the ABCs of speaking and negotiation skills that you could use to ensure maximum ROI from each of your collection calls. This improve your debt collection skills

O2C 1-2 Hours Foundation Collections Analyst Collection Call Negotiations Collector Collections course Collection Negotiations

Credit Scoring in SAP Credit Management Module

This course helps you to tailor SAP rules to set up and customize credit checks for customers and in certain circumstances block orders while providing for control to resolve them.

Credit Analyst SAP Foundation Up to 1 Hour Credit Scoring Credit course ERP

Credit Teams Driving Profitable Sales | B2b Pro-Sales Training

Course for Credit Managers on how to reduce bad-debt and drive sales with improved processes.

Advanced Short Course Old <60 Mins Credit_New

Oracle Credit Management Application Workflow

This credit analyst course covers credit management process flow and its various components such as customer master records, financial data, employee workload, scoring models, checklists, approval workflows and many more!

Credit Analyst Oracle Foundation Up to 1 Hour Credit Scoring Credit course ERP

Understanding the Credit and Collections KPIs

Improve your team's productivity and process efficiency by understanding and tracking company metrics like DSO and CEI. This course helps to understand all your collection kpi's and credit metrics also.

Credit Manager O2C 1-2 Hours Foundation KPIs and Reporting Credit course Short Course <60 Mins Beginner Collections_New courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal

Collections, Worklists & Processing A/R in SAP FSCM

Learn how to prioritize your customers and apply collection strategies with this online course on collections worklist in SAP FSCM. This course helps to improve your collection management.

SAP Foundation Up to 1 Hour Collections Analyst Credit Policy Collections Prioritization Collector Collections course ERP

B2B Portfolio Risk Analysis During a Recession

Learn all about portfolio-risk analysis, corporate credit analysis and bad-debt reserve calculation and estimates for credit managers

Credit Manager Advanced O2C > 2 Hours Credit Policy Credit Scoring Portfolio Analysis Credit Director Credit course

Customizing Aging Reports in Microsoft Dynamics D365

Course on configuring & building Microsoft D365 aging period that will help you set-up customer aging process & invoicing seemlessly.

Microsoft Dynamics Foundation Up to 1 Hour Collections Analyst KPIs and Reporting Collections Prioritization Collector Collections course ERP

A-Z of Business Credit Application Training for Credit Analyst

Watch this training course to help credit analysts customize business credit applications to reflect the credit processes

Credit Analyst Trending O2C Foundation Up to 1 Hour Financial Statement Analysis Credit Application Credit course Short Course <60 Mins Beginner Credit_New Popular courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal

Credit Policy Training for Trade Creditors

This training course on credit policy gives a detailed perspective on the benefits of an integrated credit, collections and dispute management policy as well as a framework to build the credit policy.

Credit Manager Advanced O2C Up to 1 Hour Credit Policy Credit Scoring Portfolio Analysis Stakeholder Management Credit course

Credit and Debt Collection Laws for A/R

Online 70 minutes crash course on conventional credit and collection laws including FDCPA, FCRA, ECOA, and Antitrust.

Credit Manager O2C 1-2 Hours Foundation Credit Scoring A/R Frauds and Laws Collection Call Negotiations Credit course Short Course <60 Mins Beginner Credit_New courses-for-highako-homepage 60 mins 5 Modules courses-for-highako-universal

Building a Deductions Dashboard for Senior Management

This course helps you learn how to create an effective deductions dashboard with real-time examples for the senior stakeholders.

Advanced O2C Up to 1 Hour Deductions Manager KPIs and Reporting Deductions Resolution Deductions 101 Deductions course Short Course <60 Mins Deductions_New Popular courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Business Credit Report Analysis and Evaluation Tutorial

Watch this online training course on Trade Credit Report Analysis to help creditors take day-to-day credit decisions.

Credit Analyst Latest O2C Foundation Up to 1 Hour Credit Scoring Credit course Short Course <60 Mins Beginner Credit_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Credit Risk Assessment Training for Trade Creditors

This online course on evaluating your customers' creditworthiness based on factors such as the size of the company, D&B scores.

Credit Analyst O2C 1-2 Hours Foundation Credit Policy Portfolio Analysis Credit course

Customer Visit Best Practices for a Credit Manager

This training course explains how credit customer visits can provide the credit department with significant and valuable information about a business and its operations.

Credit Manager O2C Foundation Up to 1 Hour Credit Scoring Collections Prioritization Collection Call Negotiations Prioritization Credit course Short Course <60 Mins Beginner Credit_New

How to Effectively Manage Credit Department Stress

This online credit manager's course highlights how you could improve your credit team’s productivity through smart goals and stress management.

Short Course <60 Mins Intermediate Credit_New Popular

How to Secure Your Customer's Debt with UCC Filings and Liens

This online course will help you understand UCC filings and liens and how they could minimize write-offs and stabilize working capital.

Credit Manager Advanced O2C > 2 Hours A/R Frauds and Laws A/R Financing Credit course

NetSuite Collections Worklist Segmentation and Prioritization

Segment customers into buckets for faster collection operations in NetSuite.

Advanced NetSuite Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization Collector Collections course ERP

Evaluating Third-Party Collection Agency for Delinquent Accounts

This online course will help you understand delinquent accounts and get insights on various third-party collection agencies and how you can leverage it to your best advantage.

Credit Manager Advanced O2C Up to 1 Hour KPIs and Reporting Collections Prioritization Collection Call Negotiations Credit course Short Course Intermediate Collections_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

NetSuite Collections Follow-Ups and Dispute Resolution Methods

Leverage this video tutorial to recover past dues and invalid deductions

NetSuite Foundation Up to 1 Hour Collections Analyst Deductions Resolution Collection Emails and Letters Collections course ERP

Cash Conversion Cycle Training for Credit Managers

Course to identify maturity gaps in the Time-to-Cash cycle. Easy 8-step model for taking corrective measures to improve working capital

Cash Application KPIs and Reporting

Learn how to monitor cash application KPIs and Know everything about cash application process, its implementation to achieve your business goals

Credit Manager Latest Trending Foundation Up to 1 Hour KPIs and Reporting A/R Manager Cash Reconciliation A/R course Short Course Intermediate Cash App_New Popular courses-for-highako-homepage 20 mins 2 Modules courses-for-highako-universal

Reporting Day Sales Outstanding in Microsoft Dynamics D365

Watch this tutorial to find out how D365 also allows you to keep a track of each and every customer's DSO on a day-to-day basis.

Microsoft Dynamics Foundation Up to 1 Hour Collections Analyst Collections Prioritization Collector Collections course ERP

Attorney Insights: Riding the Bankruptcy 2.0 Wave in 2022

Watch this tutorial as the attorneys discuss SBRA, preference law, consignment, and reclamation rights to help a trade creditor protect their business against bankruptcy proceedings.

Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Frauds and Laws A/R Manager Deductions Analysts Bankruptcy Credit Skillcon 21 Credit Director Credit course

Hiring & Developing Top Credit Talent | Secrets Unlocked

Join our experts as they discuss the key strategies to attract the right talent and develop a roadmap for long-term growth in the credit department.

Credit Manager Credit Analyst Advanced O2C Up to 1 Hour Collections Analyst Deductions Manager A/R Manager Deductions Analysts Recruiting and Talent Management Credit Skillcon 21 Credit Director Credit course

Credit Data to Decisions– Navigating Bankruptcies and SMB Risk

Watch this tutorial as the experts share some strategies that best-performing credit teams have adopted to alleviate risk and make better credit decisions.

Credit Manager Credit Analyst Collections Analyst Deductions Manager Credit Policy Credit Scoring Portfolio Analysis A/R Manager Deductions Analysts Bankruptcy Credit Skillcon 21 Credit course

Creating Excel Deductions Dashboard for Senior Management

Join this live workshop with Jessica Butler, founder of Attain Consulting Group to learn how you can use Excel to build your deduction dashboard!

Credit Manager Advanced O2C Foundation Deductions Manager KPIs and Reporting A/R Manager Credit Skillcon 21 Live Event Deductions course Short Course <60 Mins Deductions_New courses-for-highako-homepage 60 mins 3 Modules courses-for-highako-universal

Mitigating the Challenges of Trade Deductions

Deduction Panel Discussion for CPG finance professionals to help them with 2021 latest trends in payment deductions, optimizing the supply chain, remote management of deductions workforce

Advanced Up to 1 Hour Deductions Manager Deductions Resolution Big Box Retailers Deductions course Short Course <60 Mins Deductions_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Creating Collection Letters in Microsoft Dynamics D365

Do you spend a lot of time writing collection letters for your late paying customers? Now you don't have to. D365 offers you different templates for your different types of customers based on your dunning strategies.

Microsoft Dynamics Foundation Up to 1 Hour Collections Analyst Collection Emails and Letters Collector Collections course ERP

Effective Collection Calls Listening Best Practices

Watch this tutorial to learn how to become an active listener by understanding the key listening qualities a collector should have.

O2C Foundation Up to 1 Hour Collections Analyst Collection Call Negotiations Collector Collections course

NetSuite Collection Calls 101: How to Set-up Customer Calls and Follow Up

FREE online Collectors training video tutorial on setting-up customer calls and follow ups

NetSuite Foundation Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization Collection Call Negotiations Collector Collections course ERP

Oracle Advanced Collections Setup

Course to help you work with Oracle advanced collections. Learn how to configure display preferences, set-up correspondence and perform other transactional and method set-ups in Oracle.

Credit Manager Collections Analyst Credit Scoring

Understanding Credit Limit & Scoring in Microsoft Dynamics D365

Watch this online training course to understand the concepts of credit limit & scoring in D365

Credit Analyst Latest Advanced Microsoft Dynamics Up to 1 Hour Credit Scoring Credit course ERP

Cash Application Lockbox Remittance 101

Watch this tutorial and understand the basic components of lockbox remittance processing in a cash application.

O2C Up to 1 Hour A/R Manager Cash Reconciliation A/R course Short Course <60 Mins Beginner Cash App_New courses-for-highako-homepage 60 mins courses-for-highako-universal

Complete Guide to Different Payment Options in Cash Application

Leverage this A/R manager’s guide and learn how to deal with processing variables to improve your existing cash application process.

Credit Manager O2C Foundation Up to 1 Hour A/R Manager Cash Reconciliation Treasurer A/R course Short Course <60 Mins Intermediate Cash App_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

NetSuite DSO Reports and Tracking Collector’s Productivity

This course helps collection analysts build, analyze and track DSO reports and team's productivity in Oracle NetSuite

NetSuite Foundation Up to 1 Hour Collections Analyst KPIs and Reporting Collector Collections course ERP

Oracle EBS Training on Credit Holds and Order Release

This course on Oracle credit holds will help you configure business rules to set up credit checks for customers and block orders when necessary.

Credit Analyst Advanced Oracle Up to 1 Hour Credit Policy Credit Scoring Credit course ERP

Sending Dunning Notes to Overdue Customers in SAP FSCM

Learn how to prioritize your overdue customers, and send them customized dunning notes in SAP FSCM. This course helps the users to perform the dunning configuration in SAP easily

O2C SAP Foundation Up to 1 Hour Collections Analyst Collections Prioritization Collections course ERP

Get Ready To Ride The Bankruptcy Wave

Several big retailers recently filed for bankruptcy: J. Crew, Nieman Marcus, and J.C. Penny being the most visible examples. They are only the first of many more.

Credit Manager Bankruptcy

2021 Training Survey: Key Findings

Midsized companies (revenue from $250 million to $1 billion) and distributor/ wholesalers ere the exceptions to the norm – personalized training was the top choice by roughly half of these segments.

Credit Manager KPIs and Reporting highako_testtag_1

2020 Credit and AR Department Fraud Survey: Part 1

Surprisingly, dealing with frauds in 2020 appeared to be a glass half full occasion for many organizations. Credit teams were not overwhelmed with fraud attacks and for the most part, they were able to combat fraud.

Credit Manager A/R Frauds and Laws

2020 Credit and AR Department Fraud Survey: Part 2

Question: Please tell us what your credit organization has done in the past year, or that is currently being done, to prevent or reduce fraud. This can include everything from training to process improvements to technology deployments to new controls.

Credit Manager A/R Frauds and Laws

Third Annual Collection Agency Survey 2020: Troubling Times Ahead

Nobody would argue that 2020 wasn't a challenging year. However, the collection agency professionals we surveyed believe that the credit and collection teams still performed admirably.

Collections Analyst Collections Prioritization Third-Party Collections

Exploring Different Payment Alternatives for a Better Cash Flow

Collections Analyst course on Payment Alternatives that can be used nowadays for faster and a more secure payments, thus boosting the cash flow of an organization.

Short Course Old <60 Mins Intermediate Cash App_New

Promise to Pay and How to Configure them in SAP

Collector training on understanding and configuring promise-to-pay in SAP. Eliminate your bad debts now by setting it up in your SAP application.

SAP Foundation Up to 1 Hour Collections Analyst Collections Prioritization Collections course ERP

A/R Aging Reports in SAP | Customization & Analysis

Learn how to generate an SAP aging report in a short 8-min micro-course. Learn how to generate 0-30, 30-60, 60-90 and 90+ days aging buckets or customize according to your needs.

SAP Up to 1 Hour Collections Analyst Collection Emails and Letters Collections Prioritization Collections course ERP

EDI vs API in Cash Application - A Detailed Comparison

This tutorial will help A/R managers by giving a detailed overview of API-EDI in cash application and how it can be leveraged in B2B communications.

Advanced O2C Up to 1 Hour A/R Manager Cash Reconciliation A/R course

Alternatives to Bank Financing: Factoring, LOC, Guarantees and Bonds

Learn how to leverage bond or guarantee to establish financial security and get monetary compensation.

Short Course Old <60 Mins Intermediate Credit_New

Selecting the Right Cash Forecasting Model for Your Business

Watch this A/R Manager's tutorial and understand how to evaluate your cash reconciliation and cash forecasting strategies to improve visibility and transparency.

Latest O2C Up to 1 Hour A/R Manager Cash Reconciliation Cash Forecasting And Month-End Close Credit Skillcon 21 Treasurer A/R course Short Course <60 Mins Intermediate Treasury_New courses-for-highako-homepage 60 mins 5 Modules courses-for-highako-universal

A/R Manager's Guide to Month-End Close Process

Understand the fundamentals of the month end close process, four of the biggest account closing challenges and finally build a comprehensive month-end close checklist.

Advanced Short Course <60 Mins Credit_New Popular

Consignment Documentation and Reclamation in UCC, Bankruptcy Code: A Creditors Guide

Watch this trade creditors guide on how to document and perfect consignment and reclamation under UCC and bankruptcy code.

Short Course Old <60 Mins Intermediate Credit_New

SAP FSCM Training: 3 Steps to Streamline Your Dispute Management Process

Watch this SAP FSCM Training and learn the steps to implement dispute case management processes.

SAP Up to 1 Hour Deductions Manager ERP Fundamentals Deductions 101 Deductions Analysts Deductions course ERP

How To Take Credit Decisions Using The Porter's Five Forces Model

Watch this credit manager's tutorial and learn how you could improve your credit decision making process by applying the Porter's Five Forces model.

Credit Manager O2C Foundation Up to 1 Hour Credit Policy Portfolio Analysis Credit Director Credit course Credit Risk Mitigation

Resolving Trade Deductions for Big Box Retailers

Watch this course with Kim Erickson, Owner, Principal Optimize Consulting to learn how to resolve trade deductions faster and more accurately.

Latest O2C Foundation Up to 1 Hour Deductions Manager Deductions Resolution Deductions course Short Course <60 Mins Beginner Deductions_New Popular courses-for-highako-homepage 60 mins 4 Modules courses-for-highako-universal

Fundamentals of Customer Master Data in D365

This course will act as a guide for credit analysts by helping them understand the basics of customer master data in D365 and how they can leverage various details to create a single source of information for all the credit-related issues.

Credit Analyst Latest Microsoft Dynamics Foundation Up to 1 Hour Credit Scoring KPIs and Reporting Collections Prioritization Credit course ERP

Maintaining Customer Information in D365

Watch this tutorial to understand how D365 can be used as a tool for maintaining customer information as you can create customer accounts, set their credit & collections and payment defaults on the same tab in one go.

Microsoft Dynamics Up to 1 Hour Collections Analyst Collections Prioritization Collector Collections course ERP

Negotiation Strategies to Deal with Difficult Customers

Learn how both verbal skills and writing may be more critical to the final settlement outcome than the information itself.

Advanced Short Course <60 Mins Collections_New Popular

How to Read Infogroup Credit.net Credit Report

A creditor's guide on how to read and interpret Infogroup Credit.net credit reports accurately and improve a company's creditworthiness.

Credit Analyst Latest Advanced O2C Up to 1 Hour Credit Policy Credit Scoring Credit course

How to Read and Interpret Creditsafe Credit Report

Assessing trade credit risk using Creditsafe credit reports? Find what you are missing out with this in-depth tutorial on how to read and interpret reports accurately.

Credit Analyst Advanced O2C Up to 1 Hour Credit Policy Credit Scoring Financial Statement Analysis Credit course

Credit Blocking Rules for Sales Order in D365

This D365 course on credit blocking rules is your go-to guide on understanding various important factors such as overdue amounts, terms of payment, and blocked orders. Tune in to this creditor’s course and make better credit decisions now!

Credit Analyst Latest Advanced Microsoft Dynamics Up to 1 Hour Credit Policy Credit Scoring Credit course ERP

Understanding Collection Resubmissions in SAP FSCM

This SAP FSCM training on resubmissions will help you maximize collections by sending periodic reminders and timely following-up on past-due customers.

Latest SAP Up to 1 Hour Collections Analyst Collections Prioritization ERP Fundamentals Collections course ERP

Handling Deceptive Customers During Collections Call Negotiation

Watch this tutorial that gives you a hands-on-guide on how to handle deceptive or overly aggressive customers during a collections call negotiation.

Latest O2C 1-2 Hours Collections Analyst Collections Prioritization Collection Call Negotiations Collector Collections course Collection Negotiations

Win-Win Collections Call Negotiation: Strategies & Benefits

With expert communication and collections negotiation skills, learn how to create a win-win collections strategy with your customers.

Latest O2C 1-2 Hours Collections Analyst Collections Prioritization Collection Call Negotiations Collector Collections course Collection Negotiations

Effective Collection Call Negotiation Techniques

Watch this tutorial to understand the pros and cons of different collector's behaviors, negotiations styles and approaches.

Latest 2 Hours O2C Collections Analyst Collections Prioritization Collection Call Negotiations Collector Credit Director Collections course Collection Negotiations Short Course <60 Mins Beginner Collections_New courses-for-highako-homepage 60 mins 2 Modules courses-for-highako-universal

Negotiations 101 for Collectors

Watch this beginner’s tutorial to understand how to proactively prepare for collection call negotiations by deciding your goals, trade-off, and alternative strategies while anticipating your customers' behavior.

Latest O2C 1-2 Hours Collections Analyst Collections Prioritization Collection Call Negotiations Collector Collections course

Remittance Processing 101 for A/R Analysts

This course on remittance processing in cash application aims to revolutionize the b2b payment space by reconciling the major challenges of manual processing in cash application.

Latest O2C Foundation Up to 1 Hour A/R Manager Cash Reconciliation Collector Collections A/R course

Virtual Banking: Solution to Credit Risk Problems

Learn how AI in Credit Risk Management could mitigate financial risks to increase a company’s profit

Credit Manager O2C Foundation Up to 1 Hour Portfolio Analysis Trade Credit and Compliance Prioritization Credit course

Power BI in D365: Track & Resolve Cash Flow Roadblocks

This Power BI analytics tutorial will help you effectively manage customer collections and improve your cashflows in D365

Credit Analyst Oracle Microsoft Dynamics Foundation Up to 1 Hour Credit Policy KPIs and Reporting ERP Essentials Prioritization Credit course ERP

B2B Frauds & Cybersecurity Fire Drill for Credit & A/R Teams

Watch this tutorial by Wanda Borges to learn real-life examples and practical steps to thwart cyber frauds in office or while working remotely

Short Course Old <60 Mins Beginner Credit_New

Creating and Processing Collection Groups in SAP FSCM

This SAP FSCM course on collection groups helps in collections and receivables management by evaluating & prioritizing the right customers using a predefined collection strategy.

Latest SAP Foundation Collections Analyst Collections Prioritization Collections course ERP

Fireside Chat: Cybersecurity for Credit & A/R Teams

Watch this open mic discussion by the experts Wanda Borges, Chris Finch & Michael Byrne. Get to know their real life cyber fraud stories. Learn how to identify the red flags and take immediate